A doctor who shows no empathy for patients that are in severe pain & have had multiple unsuccessful surgeries. Found him to be arrogant & verbally abusive.

Submitted Oct. 13, 2018

Dr Charbonett is exceptional. I am an athlete an d when injuries occur other doctors will often say stop exercising. I love that Dr Charbonnet works to help get you back to doing the things you love safely.

Submitted Oct. 13, 2017

I have been seeing Dr. Charbonnet since November 2013 due to transverse myelitis/paralysis but I will never go back. I already found another doctor for my next visits.

On May 1, 2017, I had my regular visit. During my prior visit on March 5th, he had ordered a surprise drug blood test. This is the type that needs to be done ASAP so I went ahead to the Glendale Adventist Medical Center lab where he wanted it done. They took my blood and everything.

However, when the doctor came in, he asked me if I took the blood test. I answered yes. He looked in the computer and he said I didn't. I simply insisted I did. Then he said, "I'm supposed to police you. What will the DEA say if you said you went but there's nothing on file. They will say you're lying". Wow, but I still kept my cool and asked him to call the lab. In a few minutes, his office staff came to me and said the hospital adviced that my last procedure was August 2016. Lie!

I went out of the room to reception and asked that I call myself. I told them that I was there, they took my blood, I had signed HIPAA and assignment forms, how can they deny I wasn't there? This is not a regular blood test. It is to prove whether I'm on drugs or not and it is very essential for me getting my much needed narcotics to contain unbearable pain. Thrice was I admitted to ER already for lack of or ineffective pain meds and even a dose missed could be disastrous.

The lab staff told me that they cancelled the order because of insufficient specimen. They said they left a message for me. Now I remember someone left a message but they didn't say what it was for. I'm a tax preparer and that was my busiest time and I thought it's one of my many clients from the hospital so I thought they should instead call my office, not my personal number. I told the lab supervisor they left a message, didn't get a call back and simply dropped the test without further communicating with me or the doctor? I was getting mad and my voice was getting louder. I admit that was my mistake but don't we all lose control sometimes when provoked.

Dr. Charbonnet came to me with a livid face and told me twice, "That is so unbecoming. Either you get out or go inside"! He was asking I leave or go inside the room. I apologised but he said it one more time. I obligingly went inside the room and continued my conversation with the lab Supervisor who has then realised the severity of their cover-up though she was very apologetic.

Dr. Charbonnet came to the room and said he'll just give me one month prescription and give me another blood test order. By then, it was almost 5pm and my ride, Access Paratransit, was coming at 5:40pm so it would be impossible for me to go. Now getting sweet, he said I could do it the following day and just settle the dispute with hospital outside because he doesn't want drama. "I know you're not a bad person otherwise, we wouldn't have worked together this long". He has done an epic damage control! But I didn't go to the blood test nor do I plan to go back.

I was so disturbed and hurt by the incident, I couldn't sleep for 3 days, my body was so stiff and painful for several more days.

My conclusion: Dr. Charbonnet Customer is a very arrogant doctor. First, he almost blatantly charged me with lying about going for the blood test. Second, he had extremely overreacted by shouting to me that I get out considering I'm wheelchair bound and he never apologized.

Now going back, I realized he's always been arrogant and unaccomodating. There was an instance where I got admitted to ER the night before for extreme pain, dropped by his office if I could get prescription for the stronger meds he had been prescribing me as needed but was adviced he couldn't give prescription without office visit. They don't accept emergency appointments at all, I've proven that a few times and if you rely on their regular scheduling, expect 3 to 4 weeks wait.

This is a profession that requires compassion and clearly Dr. Charbonnet doesn't have that. Sorry to say!

Submitted May 19, 2017

The doctor seemed okay, but the staff here is an absolute joke. They screwed up my referral requests multiple times and then to try to actually get them on the phone and for them to do anything about it was like pulling teeth. They were unkind and very "cliquish." The doctor himself seemed dismissive, but seemed like he knew his stuff. In the end, I ended up elsewhere when they said my insurance no longer covered treatment there.

Submitted Dec. 30, 2015

I would like to agree that this doctor was a COMPLETE waste of my time! I caught him in a LIE. The very first words that came out of his mouth when he entered the room was "I don't know why you were sent to me because all I do is stick needles into people." That was the last thing I needed to hear, but I was so desperate that I was willing to try nearly anything for a bit of relief. He proceeded to tell me that he was not a doctor who specializes in pain management and that my medi-cal coverage would not pay for the tests that he requires of all his patients before he even begins treatment. Without knowing any better, I went back to the referring doctor and complained to them for sending me to Dr. Christopher Charbonnet, who was claiming to me that he was not a pain management specialist. After a little research afterwards, I came to learn that he is a "pain management specialist." So that tells me that he just did not want to treat me. I do not recommend this person to anyone who is REALLY in need of help and especially if you see him under medi-cal. Now, the office is claiming that they did not know I was covered under ANY insurance at all and billed me a whopping $500.00 for a quick visit to tell me he could not help. The time it took to fill out the new patient questionnaire took more time than the doctor's actual visit. The questionnaire was very thorough and asked me everything under the sun, especially regarding my insurance Furthermore, I had a written referral from medi-cal, in hand, the day of the visit. He had an absolutely horrible "bedside manner"! There seemed to be no concern for me, as a patient. I found him to be very cold, especially considering the desperate state that he saw me in that day, when I went to visit him. This makes no sense to me.

Submitted Feb. 2, 2015

he is wonderful. My mother has been going to him for years.

Submitted Jan. 15, 2015

If you are in need of health care. DO NOT contact this office. They are the worst. Uncaring, unkind, just aweful!!

Submitted Oct. 25, 2012

This guys a shill for Big Pharma in my opinion .If i said "Boo" he'd probably jump out of his cheap shoes.This Dr(and i use that term loosely) has no empathy for younger patients.He's so scared to help patient in severe pain i'm surprised he's not a podiatrist. Cause Pain Management is not his forte. "It is better to die on your feet than live on your knees".

Submitted March 8, 2012

Fantastic man. Really cares about his patients. Been seeing him for two years, and wouldn't see anybody else! WONDERFUL!

Submitted May 24, 2011

Caring talented doctor. Very busy with patients because he is so good. Totally trust him with my back.

Submitted March 4, 2009