Dr. Thanh-De Nguyen

4.1 ( 50 reviews )

Staff

Punctuality

Knowledge

Ratings for Dr. Thanh-De Nguyen

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Meilleur orthodontiste de Montréal. Ils ont toutes les sortes de broches comme Invisaline, Damon, transparents. Je suis en train de terminer mon traitement Invisalign et ma fille est à mi-chemin de son traitement avec les broches mini. Excellents résultats. Service de premier ordre. Merci au Dr Nguyen et au reste de l'équipe d'avoir rendu ce traitement si facile!
LS

Submitted May 3, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Le Dr Ngyuen est super professionnel, gentil et sympathique. Le traitement a duré plus que prévu car j’avais pas pu aller à tous mes rendez vous mais ils ne m’ont chargé aucun extra pour tout. Je suis vraiment content de mon sourire et je ne reçois que de compliments! Je recommande vivement à toutes mes amis et famille. Toute l'équipe est très gentille, souriante et amicale. En plus, c’est à coté d’un métro. Merci à tout le monde!

Submitted March 18, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very professional service. Although the secretary always asks the doctor when you ask her a question, the results is what counts and I got perfect teeth after only one year!
They even follow you for free after your braces, which is a bonus. Thank you :-))

Submitted Sept. 20, 2019

3
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Terrible doctor. I don’t understand the positive reviews, they’re probably fake... Avoid him...

Submitted July 1, 2019

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Letting him treat me is the biggest regret of my life. I would give anything to change that but I can't, don't make the same mistake I did.

Submitted Oct. 6, 2018

1
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

il n'est pas un médecin attentionné. Son personnel est également impoli.

Submitted Sept. 12, 2018

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Stay away from this doctor!!!!!!!!!!! I had a horrible experience. Ruined my face!!

Submitted Sept. 5, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I received outstanding service! Don't bother about the tiny minority of people that complain just for about anything and everything: theyre the exception. They're just people that complain, period.
I got my treatment here over 9 years ago and my teeth are still super straight. I still get good comments every day. My lower re-tainner recently broke and when I went back. Everyone there and Dr. Than (still with the same good sense of humour) received me with a smile and most importantly fixed my re-tainner for free! WOW! Thatís customer service! Most of my friendís orthodontiste offices charge for every thing-even during treatment. Thank you so much for enduring me for 3 years of braces and now 9 years later!

Submitted Aug. 6, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Personnel gentil, compréhensif. Le Dr pense au bien être du patient et est très à l'écoute. Le résultats est impressionnant, meilleur que ce à quoi je m'attendais.
Je suis très satisfaite des résultats et services reçus.

Submitted July 15, 2018

2
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

I had the most horrible experience with this "Dr". Some of the staff were very kind to me.
I told my friends I was going to get my braces done by this "gentleman". Everyone told me to avoid him because his service is horrible and he wouldn't do a good job with my teeth. I decided to give him a chance.However, the Dr proved to me that what my friends said about him is true. After signing a contract with him, his attitude and behaviour changed. He never greet me nor my family. He just went down touching my face without explaining what is about to happen.
One time I had to even wait 45 minutes -1 hour on the chair for him. It was awful.
When I was about to complete my procedure, I had a lot of inconvenient things happening in my life. I always apologize to the staff for canceling last minute. When I finally showed up, he was so angry at me yelling at me saying " You should stop canceling your appointments!" I apologized again and told him I was demanded elsewhere and couldn't find a replacement. He cut me off and continued degrading me. " The more you cancel on me, the more I am being held back, I can't properly work if you keep slowing me down." After that I realized, if he succeeds he wants the credit. If he fails, it's my fault or anyone's else. He kept going with " I am about to have enough of you. You can take your money and find a new orthodontist. Go transfer somewhere else." I was shock and angry but I kept quiet. Even his staff was so shock of him talking to me in front of other clients.
He continued to tighten my braces but this time, he handled me very rough. He was holding my cheeks so tight. Then he proceed with " She doesn't know French or English?" because I didn't tilt my head hard enough. How rude and ignorant can one person be?
Obviously after this, I should've listened to my friends and other people telling me to avoid this guy. His ego is higher than the sky. The nerve!

I wouldn't recommend him to anyone. Poor service. You're actually paying someone to degrade you, insult you, and getting away with your money.

Submitted June 15, 2018