Had bladder sling done 3 weeks ago. went to the dr. after making the nurse give me an appt because I assured her something was wrong. I was right, the mesh has eroded through my vaginal wall. Dr Kaplan came in, examined me and said, yep your right you have to have surgery again and took me to the scheduler. Have to wait 1 week to get this fixed. Thinking I should have went to a different, caring Dr.

Submitted Feb. 25, 2010

I was a patient of Dr. Kaplan but I only saw him yearly for prescriptions and so I dealth with him on a limited basis and he always remembered me and seemed very nice. Now his office staff is another matter, they have to be the rudest bunch of ****es in a medical office. I know there is something not right with him because of his staff. They are generally uncaring and will leave you on hold forever and tell you anything to get you off the phone when they do answer. I had someone tell me to call her back the next day and when I did was told she was on vacation now! I was having a problem getting my medication. They are well known for being unhelpful at my pharmacy. Dr.Kaplan is responsible for his staff and I am certain I am not the only patient who has said something to him. I am looking for a new urologist now

Submitted Jan. 22, 2010

Dr. kaplan is a wondrful human being and fantastic surgeon. I am a physician myself at the hospital where he does the bulk of his surgery. My son had a revision circumcision fixed by Dr. Kaplan that was terrible by the other physician.Dr. Kaplan cured my father of prostate cancer. He has tahen care of 2 other family members including me. He is well known to be the doctors doctor in Las Vegas. When you get referred to him yes you will wait. Is it worth waiting for a great doctor that is in high demand or not wait for the physician that is not? If you are smart you will bring a book at your appointment knowing you might have to wait longer and stop whining about the wait. He is probably booked for months and your Dr. probably asked him to squeeze you in. That day Dr. Kaplan probably recieved 7 such calls. So, I know Dr Kaplan and have watched him operate .He is a master in the operating room and has a heart of gold. I could canvas 30 doctors in town who would verify these facts.

Submitted Sept. 23, 2009

I had my suspicions about this doctor because of the un-helpful staff.I called after I experienced a problem after a procedure I had done and got put on hold and I hung up called again only to be told the staff was in a meeting with the doctor.I left a voice mail and never heard back from them again.I ended up going to my family doctor for treatment.I never saw the doctor after my procedure in the hospital, he did talk to my husband, theat is the only way I found out if the procedure worked or not.The staff is unbelievably un-helpful.The surgery scheduler is very nice.The office in my opinion is very dirty,unsanitary looking.After my follow up appointment I will be on the market for a new doctor,especially after reading the previous reviews.Anybody have a urologist that is good that you could refer me to?

Submitted Sept. 9, 2009

Went in for a procedure never saw the Doctor before or after the surgery. Called the Doctor's office several times and always put on hold for a Nurse. After being on hold for 30 minutes I would call back to be put on hold again. Never received a call back or any information from anyone at the Doctor's office. Its apparent there was additional stuff done during surgery but I am unable to find out what and I am unable to schedule a follow up appointment. Again must talk to a nurse. Unbelievable.

Submitted April 13, 2009

Office staff refer to the "nurse" when there isn't a lpn or rn in the office, only medical assistants. Doctor dosen't seem to really care about his patients. Had a procedure done and was told to call if I experienced any problems. Well, unfortunately I did and the response was deal with it till Monday. I had more urine running down my leg than was going into the bag and was very uncomfortable to say the least. Well, I changed doctors!!!!!

Submitted March 4, 2009

He did not speak to me or my husband after a procedure in the hospital, which left me wondering if I was okay or not. Once I actually saw him afterwards, he didn't really say what was done or if I was completely "fixed."I was rescheduled repeatedly and waited over 20 minutes to talk to a nurse.

Submitted Dec. 11, 2008

I am from Buffalo NY and have worked in the medical field in hospitals for over 30 years. I was appalled at how arrogant and unprofessional Dr. Kaplan was. He mocked all other physicians which is very unethical. I have never seen this before. His office staff is untrained, unorganized, and very rude and uncompassionate, excluding the receptionists who were very helpful. I was suffering from a uti and they responded five days later and didn't even apologize when they knew I have a urinary blockage. His postop care on my husband was the worst I have ever ever seen. We ended up in the emergency room for five hours unnecessariy. Would never go back to this office.

Submitted Dec. 6, 2008

My Insurance was Medical Mutual of Ohio. He almost killed me!!! In May 2003 he did a Lithotripsy and punctured my kidney. I needed three (3) units of blood and was in the hospital for a week.

Submitted Oct. 20, 2008

Terrible bedside manner. Doesn't smile too much. His nursing staff is really unprofessional; it took 3 "nurses" to successfully draw blood for my PSA test. One time my entire arm was black and blue from the poor insertion of a needle. If you need a Urologist, try Dr. Slavis or Dr. Finklestein.

Submitted Oct. 19, 2008