Dr. Rawlins is a good doctor with a good personality. Her staff always seems to have a bad apple though.

Submitted Nov. 20, 2018

Having read reviews already placed, I agree with these points:

1. Desk directions at the desk aren't 100% clear. I suppose it's my responsibility to make sure they are, but when staff has the friendliness of a robot and you're really wanting to get out of there and go home at that point, perhaps the staff can at least be better "people persons" and make sure the customer understands where they "stand".

2. Appointments??? I have YET to get in on time????? Usually 30-60 minute wait, but perhaps that's because I have Medicaid and I always see others passing me and my family up???

3. And lastly, I whole-heartedly agree, Dr. Rawlins in knowledgeable, proficient and helpful, the nurse (when I call in with questions after a visit) is very helpful, the office staff "leave a lot to be desired".

Submitted July 25, 2016

Dr Rawlins was To write me a prescription after my visit. As I am new there and do not drive myself AND The Pharmacy was NOT the one I usually go to I Wrote Down The Info.Was told CVS was jammed must get next day. decided to get at my OWN Pharmacy later in week and gave Info for there making SURE They understood. Was NOT Called In, and called 1st place to see if was called there and was Told there was NEVER a Call in at all.. last call was from my dr in MARCH . I am Filing a Complaint !

Submitted May 7, 2016

Can't schedule an appointment to see, have to call every day to see if they can get you in, good luck doing that with a job. Office staff are dismissive and unfriendly. Dr.Rawlins, very nice but in too much of a hurry to get you out to really address any issues. Will be looking for another MD

Submitted Feb. 26, 2016

I also felt compelled to write a review after trying to get an appointment and being told neither Dr. was there. And that I probably can't get one tomorrow because she was full. How can that be when they don't book appointments for the next day? Receptionist need to not be so rude, they make you dread calling them. Obviously I'm not the only one who feels this way.

Submitted July 30, 2015

Dr. Rawlins is wonderful, but her head office manager is extremely rude! I have considered changing doctors just to not deal with this lady.

Submitted June 17, 2009

Dr. Rawlins has a great attitude towards her patients, she's very friendly, helpful, knowledgeable and takes the time to listen. She does everything possible to help you, even after office hours. Her nurses are great and very friendly. I have never had to wait in the exam room for more then 10 minutes.

Submitted March 4, 2009

A very friendly doctor, but after a long wait you don't get much personal time. The main office lady is very rude to people without health insurance. The nurses are very nice and helpful.

Submitted Dec. 29, 2007