Dr Oley and his assistant is remarkably! Front Desk staff = 1!

Submitted Dec. 11, 2022

I am extremely disappointed in the overall service at the Threechop location. The rudeness and unprofessionalism is unacceptable. The office tells you that they’re gonna have someone call you back and that never happens, their office is supposedly closed on Fridays and the receptionist tells me that there’s no one there that could answer any questions she’s just there to answer the phone and to call back on Monday. This is not acceptable. When reporting a complaint, no one seems to really care.

Submitted April 15, 2022

they are a disgrace to the medical field and licensed to kill!

Submitted Aug. 16, 2018

license to kill..thats what they own a license to kill..I am left destroyed and with non stop pain and unable to chew for over 5 months . from the front desk to all the staff, rude, cruel, no ethics, no compassion, butchers, so I suggest you RUN>..don't walk, don't even ponder...RUN a fast as you can

Submitted Aug. 15, 2018

Dr. Oleys office on Three Chopt is the worst ran "medical" office I have ever encountered. On two separate occasions they had no idea why were there. They did impressions for my son and can't even find them. I know offices aren't perfect but this office has the worst communication and organization I have ever seen.

Submitted March 28, 2017

worst dentist i have ever been to. i was rushed into an x-ray room, i asked the assistant whats going on, and he said we are doing xrays then a cleaning. I responded i would like to talk to the dentist to make a treatment plan and discuss billing before you just do whatever you want. I agreed to the xrays as they were needed. After waiting in a room for 20 minutes, a lady "dentist" comes in looks at my xrays and just tells the assistant to write down what she says..pretty much all crowns(which they make the most $$ off of). she never even looked in my mouth. I felt rushed the entire time by all the employees. They never fully responded to any of my questions. When i asked about a treatment plan, they just printed out a sheet showing all crowns, $6000+. When i asked to sit down and go over the plan, i was told the lady "dentist" was busy, and that she doesn't really do anything anyhow, and dr. oley wouldn't be back until august 17th. I re-stated the main reason i was there was due to acute pain, which the technician even commented on seeing the root an a xray. I asked the lady "dentist" what i was susposed to do untill august 17th, and she just blew me off and said take advil. I did not catch her name (never even acknowledged me with a greeting) but she was a bigger, latino lady. I have been to several dentist in my life, and I have never experienced a less caring, un-empathetic, get you in then out without even explaining what they are going to bill you. AVOID AT ALL COST - i rather suffer until i find a new dentist appointment then let them touch me.

Submitted July 22, 2016

I had never had teeth problems. I went in for a check up & cleaning. They told me they found a very small cavity that should be taken care of. I went back the next week and have been in pain for 3 weeks. I went back a week later and they had to drill the tooth and they told me I would need a root canal if it wasnt better in a month!! In the tooth they filled the week before! I had to go back 2 days later because I was in so much pain...they were going to drill the tooth again but I walked out. I would NEVER go back to this dentist. I only wish I could rate them lower than Terrible.

Submitted June 26, 2015

This is the best dentist I have ever been too! The attention to detail far surpasses any place I've ever been too. I needed a Root Canal and I was in extreme pain Dr. Oley came in on the weekend and saw me, and I didn't feel a thing. He explained every little part to me so I understood what was going on. You can really tell that he cares for his patients, and is a great dentist.

Submitted March 22, 2015

Had a very bad experience today. Dr patel and her assitance was very rude to my 4 yr old son.her assitance was rude as well.how can you raise your voice at a 4yr old, who is innocent. My son started crying because he was scared.dr patel, she looked down on me thinking that I myself wasnt as educated as her.i would not recommend anyone.she dont care, all they worry about is making money...im only thankful for the office staff up front.they tried their best to help me out with my insurance situation.

Submitted Dec. 2, 2014

I've visited this dentist office 4 times too many, never again! It is a rats maze and the office staff is extremely disorganized and gossipy. Office ethics seem to lean more toward making money rather than maintaining the structure of their patient's mouth. And Dr Wilby is a butcher. Originally went to this office for tooth pain and was diagnosed with root sensitivity, no infection and advised to have a root canal. Also overheard office staff talking negatively about other staff members and patients. 2nd visit there was a mix-up on the type of procedure I needed and I had to remind the staff and doctor several times that I was there for a root canal. I had the root canal performed only to find out later, by another dentist, that if there was no infection then I should have been advised to just use Sensodyne toothpaste. I'm out $600 and a perfectly good tooth, with an increased chance of developing an infection in the now dead tooth. 3rd visit I went in for a cleaning and was diagnosed with 2 small cavities... while trying to schedule the fillings my records were somehow lost??? 4th visit I had to prove that I had an appt by displaying the schedule card I received on my 3rd visit, somehow my appt had been cancelled??? I should have turned around then and found another dentist, but my schedule is busy and hectic and I was already there... Somehow they managed to squeeze me into Dr Wilby's schedule and she performed the drilling and filling with such haste and force that bits of my teeth were flying out of my mouth. 2 weeks afterwards my mouth was still sore and another, previously healthy tooth, had been loosened because of the drilling causing extreme sensitivity to my whole jaw and an inability to eat solid food. With the good advise of another dentist I started using Sensodyne and ate only soup for 2 weeks and effectively reduced all the sensitivity and regained proper structure of the loose tooth. Oley, Shaia & Associates... Dentists or Butchers?

Submitted Oct. 11, 2014