Aqua Dental
1395 N Main St
Randolph, MA, United States
02368
1395 N Main St
Randolph, MA, United States
02368
No Phone Number Provided
http://www.aquadental.net
Facility Affiliations
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Delta Dental
Client for three years.I had an double appointment;fillings/cleaning.I work the night shift, and had my house and/or cell called 7 times a few days prior, to confirm my appointment. When I got up at 4pm, I saw 4 missed calls to my house, and two to my cell. When Aqua Dental called my house for the fifth time, I answered, and confirmed. At my appointment I complained to the hygenist, Margie, that seven calls were excessive, that I work nights, and its unreasonable to call anyone that many times. At this point Dr. Fayerman came into the exam room, listened to my complaints and YELLED at me "WHAT IS THIS? YOUR EXPECTATIONS FOR THIS BUSINESS ARE TOO HIGH." I explained again that I work nights, and have never been called seven times from anyone to confirm an appointment. At that point Dr. Fayerman yelled "WHAT WORLD DO YOU LIVE IN?"I was shocked & humiliated. I took my lead apron off at that point, and left the exam room.I canceled out my husbands appointment two weeks from now.
Submitted June 14, 2011