obviously no Doctors office will be perfect but I have been happy taking my children here since 2008. We have 5 children who are currently patients. I am so thankful for Dr Griffen and her NP Robin who know their patients and their medical history and have never treated us as a number. They are current and up to date with their knowledge and blend that with a good dose of life experience and common sense. The rooms are decorated and cheerful. I have never had a problem getting in or having my child seen no matter how short of notice. They help me keep up with well checks and shots and with 5 kids that is appreciated. Prices are fair even when we have not had insurance.

Submitted Sept. 27, 2014

My children have seen Dr. Griffin for years. Yes you would have to sit a long time in her office, she herself was what I thought an honest, good dr. I guess I was wrong. I called for an appointment for my sick 4 year old. They told me to be there at 10:30 am. My husband took my daughter up there and the front desk said that we owe $300 for a shot given in 2010 and the insurance did not cover. My understanding was that this bill had been taken care of already, but I would have to find my proof and being so old it was going to take me a little bit. They refused to see my sick child. First why would your office give a brand of a shot my insurance wouldn't cover, and then why am I just now hearing about the bill still being owed, and the BIGGEST issue, why wouldn't you treat a sick child? So I contacted Dr. Griffin directly to inquire if she was ok with this and if this is what she stands for, within two days, I have now received a letter that they are dropping my child as a patient! Wow

Submitted Sept. 13, 2013

I was told by the front desk staff to "go elsewhere" when I had called to schedule my daughter in. I have never been treated like dirt until I encountered this office. Lack of wealth does not deserve unfair treatment because your child is on medicaid. The staff here can laugh at me now because I will be spreading the word about my experience. And, yes, I have overheard the staff making fun of patients on more than one occasion! You all better watch what your saying when patients are still in the office! ;)

Submitted Feb. 6, 2013

I think she has child protective services on speed dial. She has been sued several times in 2012 including a trial that ended at the end of Oct. Check the Grayson county district court website for further details.

Submitted Nov. 1, 2012

I like dr griffen but here one of here np's really need a reality check

Submitted May 26, 2010