I'd seen Dr. Smith for years but lately she hasn't done ANYTHING she said she was going to do. We decided to change my antidepressant meds and when she was supposed to start my new one she didn't call it in and I went without all antidepressants for a month, that is for starters. Then I've been telling her how lousy I feel. She had some labs done and said it looked good, and that was it, she didn't do anything else at all. I complained of my left shoulder hurting real bad after it popped while I was working on my van. She did x-rays and said everything looked good. remember all this cause it leads up to the end. Then she messed with my insulin prescription and reduced how many bottles of Novo log I could get and that was the breaking point for me. I went on the patient portal and pointed out all these things to her and told her I wouldn't give her 1 star out of 10 due to her poor help as of lately. She was also supposed to have fax orders to the hospital to have more lab work to check my testosterone at my request, I checked in at the hospital and they had not received any orders. In my email to her I told her if she doesn't do all the things she said she was going to do within the next couple of days, it was a Sunday that I emailed her and I gave her til Tuesday to fix everything, otherwise I was going to file a complaint with Board of Medicine. The next day she got on the ball.......finally and called the rx for my new antidepressant, actually faxed over the orders to the lab, told me I have osteo-arthritis in my shoulder, (why didn't she tell me that a year ago when the xray was done?), and corrected my insulin rx. Then two weeks later I get a certified letter on a Saturday and it says within 30 she will no longer be my doctor and I must find a new one. How professional is that?! Oh and she took the easy way out on why I feel so lousy lately and said it is due to my diabetes. I disagreed but it didn't matter, that was her belief and that was that. She has really changed and definitely NOT for the better! I didn't file the complaint on her with the Board of Medicine cause she turned things around as I requested, now I wish I had!

Submitted Aug. 21, 2018

I am very pleased with Eagle, the facility, staff, and Dr. Smith. The wait time is minimal, staff is courteous and efficient, and Dr. Smith is very thorough, courteous, and fully explains procedures. I am very fortunate to have her as my doctor.

Submitted Aug. 20, 2018

I have been seeing Dr. Smith for 23 years. While seeing her, I married & had three children & had my mother retire & move to Greensboro, all whom have been cared for by Dr. Smith at some point. I could not have found a more caring, wise, and loving doctor for myself and whole family. She gives wholistic care, paying attention to body, mind, & spirit. She is thoughtful & an excellent listener. I don't ever feel like she is in a rush & I know I can trust in her recommendations. We are truly grateful that she and her entire team and practice have been available to provide excellent care for us all these years. That is a rare blessing!!!

Submitted Aug. 16, 2018

I had a very good visit, the check in was fast and I got into the exam room very quickly. Dr. Smith gave me some good advice for future ideas with Medicare.

Submitted Aug. 6, 2018

Everyone is very friendly. Dr. Smith genuinely cares about her patients and every aspect of their lives.

Submitted July 30, 2018

Your staff and facilities have always been excellent. Dr. Smith is an exceptional doctor, takes time with me during my visits and answers all my questions to my satisfaction.

Submitted July 16, 2018

Dr Candace smith is highly competent and an excellent dancer.

Submitted July 12, 2018

I was happy with my visit. Everyone was very nice and helpful. Dr Smith is always imformative. I am glad she is my doctor.

Submitted July 9, 2018

Dr. Smith is very intelligent. She listens to my ' babbling ' and always make good and informed decisions when I get all ' stressed out ' ha.... and need to know everything there is to know about any and all medications and/or procedures. This is why I am going to remain a patient with Dr. Smith. I love the Staff members, from telephone interactions, to personal contact from front office to back, I always feel welcome, and am always treated respectfully. Wait time has never been a problem for me and I have indicated that above in my rating. Facility is pleasant, comfortable and clean. As Dr. Smith knows, I could go on and on. Don't change a thing. bbb

Submitted July 2, 2018

My experience was a 5Star Experience Overall on Every Level

Submitted June 28, 2018