Dr. Brad S. Elkins
Staff
Punctuality
Knowledge
OPHTHALMOLOGY ASSOCIATES OF THE VALLEY MEDICAL GROUP
16311 VENTURA BLVD
Encino, CA, United States
91436
16311 VENTURA BLVD
Encino, CA, United States
91436
No Phone Number Provided
http://www.oaveyes.com
Facility Affiliations
Dr. Brad S. Elkins' Credentials
Education
- University of California, San Francisco School of Medicine (Grad. 1991)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Anthem
Blue Cross / Blue Shield
Providence
UnitedHealthcare
I first utilized Dr. Elkins in 2006. I also used him in 2007. Both appointments were for eye exams (contact and glasses). I must admit, I was impressed with Dr. Elkins and his staff (more so in 2006, than 2007). When I called earlier this week to set an appointment, I was shocked to be met with incredible rudeness from Elkin's staff. I spoke to three different office workers -- all three demonstrated shocking arrogance, combined with incompetence. Firstly, they confused my record for another patient with the same name -- despite the fact that I specified my birthdate. The billing clerk (whose name I do not recall) provided me with information that was incorrect. Further, she was on the verge of yelling. When I call a second time, the other office worker was also rude. Nonetheless, Elkin's prices have increased dramatically. I was impressed in 2006 and 2007! But no so much in 2008. Thus, I must bid farewell to Dr. Elkins and his office. And hello to my new doctor!
Submitted April 17, 2009