Great Smiles of the Emerald
3201 E. Olive Rd , Suite A
Pensacola, FL, United States
32514
3201 E. Olive Rd , Suite A
Pensacola, FL, United States
32514
850-417-7648
No Website Provided
Facility Affiliations
Dr. Douglas W. Hightower's Credentials
Accepting New Patients
Yes, this doctor is accepting new patients
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Assurant
Blue Cross / Blue Shield
- Blue Cross/Blue Shield Dental
- BCBS Florida
Cigna
- Cigna Dental
Delta Dental
- Delta Dental Ppo
- Delta Premier
Dentemax
Guardian
Metlife
UnitedHealthcare
- UnitedHealthcare Dental
If I could give them NO stars I would.This Doctors office is extremely unprofessional. My husband came in for a tooth extraction where he paid 329.00 cash for the services, they didn't prescribe antibiotics or pain meds and the area became more infected, so the following week we went back to get it fixed because he has been in so mich pain and they FRONT DESK RECEPTIONIST is so rude she argues from the time we get their to the time we leave. They want to charge ANOTHER 129.00 for services thats their fault not ours and As I'm telling my husband not to give them any more money because this is a problem they need to fix, she is talking over me, arguing, and fussing at us. So unprofessional. So my husband attempts to explain how rude she is to the doctor and he basically takes up for her and say well it's your fault all this is happening. Last time I checked the front desk clerk isn't authorized to speak to people any kind of way nor are they certified to give medical advice on what WE did wrong. We tried to tell them we followed protocol and did nothing wrong and they swore us up and down that everything was our fault. The worst part is the receptionist went to the room my husband was in and basically was still taunting him so he just got up and declined their service. I wouldn't send my dog here for treatment. They are the worst Dentist office ever and now I see why they never have any customers. I plan to go to the state board on them. We and the people whom referred are all going to find a new dentist and what the dentist office doesn't know is that I recorded the commotion the Front Desk lady caused. See you guys in court.
Submitted July 11, 2017