Let's face it...without her Nurse Practitioner, Gretchen Hitchcock to carry her entire practice, this woman would be gone by now. OOPS...now Gretchen is gone! Much too professional, timely and personable for Dr Lanna's office. Her receptionists stink, the wait is ridiculous due to constant overbooking and poor time management and her attitude stinks. Her focus is on dishing out medication, giving you 16 lab tests for every thing that comes out of your mouth and then telling you you have Rosacea 16 times, to include even more prescriptions!! Even the lab thinks she's off her rocker! See ya Lucille!

Submitted Aug. 30, 2007

Let's just say that as a result of Dr. Lanna's propensity for drama and misdiagnosis, I am now seeing a therapist for anxiety. She's condescending, arrogant and inept. Oh yeah, and one other thing: she loves to prescribe medication. I went for a simple procedure and she gave me a prescription for 30 Xanax to help me through it. Even the pharmacist was baffled. Way to go, doc. She also was ready to put me on meds for high blood pressure as a result of a couple of bad readings in her office -- the only place I ever have high blood pressure, and with good reason! And one more thing: her staff is incredibly rude and incompetent. If you value your health -- both mental and physical -- avoid this doctor at all costs.

Submitted Aug. 14, 2007

Who ever heard of a doctor who turns her back on the patient and types furiously on her computer and tells you to be quiet when you ask a question because she can't type and listen to you at the same time? By the time she's finished typing, your time is up and she tells you to make another appointment to ask your questions. Her snooty assistant takes your vitals so she never touches you.

Submitted May 9, 2007

Dr Lanna at one time had all the time for her patients, she claimed to want to stay a small practice but became greedy and started overbooking all her appointments. As a patient I am paying for her services she is not a free doctor so in essence she works for us as her patients. I find her unavailable to even answer the simpliest questions over the phone, everything needs to be an inperson appointment. It is a shame that Dr. Lanna has gotten so far away from being the small practice she once talked of being. I dont advise anyone to go to this doctor anymore.

Submitted April 4, 2007

I was a patient of Dr. Lannas and thankfully have found a new doc. I was misdiagnosed with Lyme's disease. Dr. Lanna was the cause of my grandmother almost dying (overmedicated) and most recently my mother.All due to overprescribing and overmedicating. If we hadn't called 911 and gotten medical attention they would both be dead. She rediculously will not call in prescriptions over the phone nor will she answer or return her phone calls. Each time you go you have to wait between 1-2 hours before being seen. All I have to say is unreliable, unpredictable and money hungry. She's in the profession for the WRONG reasons!

Submitted March 31, 2007

I found the staff, well not so bright! I really liked Dr.Lanna. She seems rushed however, she did answer all my questions and seemed to care about my issues.

Submitted March 25, 2007

FABULOUS! Yes, I've had to wait for a bit when I go to visit her, but it is because she takes time with patients to answer questions and make sure we're comfortable with her diagnosis. She actually listens to me! This is a big change from doctors in the past. THe best doctor that I've seen in over 50 years.

Submitted Feb. 13, 2007

Dr. Lanna is the most competent doctor I know. She is thoughtful, caring, thinks outside of the box when most doctors think only of getting out of work. She is busy -- but that is because there are so many patients who are in need of her help. If you are healthy and there is nothing wrong with you -- go to a physician without great ratings and experience. But if you need that special touch, waiting for Dr. Lanna (even when she is running late) is well worth it. Dr. Lanna is EXTREMELY KNOWLEDGEABLE. She is up to date on all of the new research and findings and will help you whenever you need to find more info about your diagnosis.

Submitted Feb. 12, 2007

i would like to let dr. lanna know that her staff is very helpful, kind, considerate. When it is busy they try to accommodate the patients. i have been a patient here for over 10 years and even though sometimes the wait can be long, i don't mind the emergency ahead of me. Because if I were in the other patients shoes, I would love for her to take her time with me. My opinion based on conditions, I have never been misdiagnosed. About not getting refills over the phone, i totally agree with the office policies. its to my benefit to to have follow up exams now and then to make sure the medications I'm taking is even necessary or may need adjustments.

Submitted Jan. 3, 2007

Time and time again I am forced to sit for at least an hour past my appoinment time. Ive had to make appointments to discuss the simplest question that could have been answered over the phone. I get the same excuses about the lateness everytime I go there "we are short a helper today" etc. I understand being a little behind, but the last three visits have averaged over 1.5 hours behind. I also had to have a job related physical where I needed a form faxed to my employer. I called three times before the deadline and they still managed to not send it until days after the deadline

Submitted Dec. 20, 2006