Dr. Erica Mantay
Staff
Punctuality
Helpfulness
Knowledge
Southlake Regional Health Centre
596 Davis Drive
Newmarket, ON, Canada
L3Y 2P9
596 Davis Drive
Newmarket, ON, Canada
L3Y 2P9
(905) 895-4521
https://southlake.ca/
I have been referred to Dr. Mantay twice now for my pregnancy, at 10 weeks and 18 weeks. (first pregnancy). The first time, the office "lost?" my referral, which was faxed to them twice, and upon calling and discovering this, they took down my information as though they were going to resolve the issue, but neither I or my physicians office NEVER heard anything back. From there on it was impossible to reach her office, they simply never answered the phoned, or they were on holidays. At this point I went back to my physicians office and we resent the referral and the office attempted to connect with Dr. Mantays office for an entire week, with no avail, and I was 17 weeks pregnant at this time. After this, the doctor ordered up a new referral for me, since I now 18 weeks pregnant and beyond his area of expertise. This was a week and a half ago, and I have not been able to connect with her office since. This is extremely frustrating, especially because I am missing care that I NEED and am needing help with this being my first pregnancy.
Submitted Jan. 19, 2018