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Southlake Regional Health Centre

Southlake Regional Health Centre

Hospital
115 reviews

Rate Southlake Regional Health Centre

Cleanliness
Facilities
Services
Value

Ratings for Southlake Regional Health Centre

1
Cleanliness
1
Facilities
1
Services
1
Value

They left my grandfather unrestrained after he took out his own IV twice and tried to leave. He hit his head and had a brain bleed so he was very confused, my mother and my grandmother told the nurses to restrain him and they did not, resulting in him falling out of bed. They didn't find him till the morning unresponsive then shipped him to Dt. Micheals to cover their asses. Not happy

flag | Submitted September 13, 2017

2
Cleanliness
3
Facilities
1
Services
1
Value

The staff are VERY lacking in compassion. Drs are rude and seem to be bothered by patients and family who NEED answers. One of the drs actually ANSWERED HER PHONE WHILE I WAS ASKING A QUESTION. I will be composing a complaint to the CMA, the news and anyone is government to check into this and all these types of hospitals.

flag | Submitted August 14, 2017

1
Cleanliness
1
Facilities
4
Services
2
Value

ER was filthy and understaffed. I felt sorry for the Drs, nurses and patients. Made a decision to take my dad to another hospital. ER doc was great. One of the patients had been waiting for 18 hrs!! Just horrible.

flag | Submitted August 14, 2017

1
Cleanliness
1
Facilities
1
Services
1
Value

This was a terrible experience. Spent 10 hours in the emerg when we didnt have to. We were waiting on a urine sample result from the lab. Apparently they needed to redo the sample but our nurse decided to not tell us and just left home. Everyone working their just looks unmotivated and tired. To top it off there's blood all over the walls and floors.

flag | Submitted July 27, 2017

4
Cleanliness
1
Facilities
1
Services
1
Value

As an inpatient for youth mental health, they raised more questions than anwsers, didn't follow through with connecting me w/ outpatient help, and there attitude and care was extremely unkind, treated us as an inconvenience. My fellow inpatient was meeting with a "social worker" an she was having a bad day, and the social worker yelled and put her to tears, making her feel that her emotions and feeling were ridiculous and that she was overdramtic. In addition! The doctor that was treating me, LAUGHED at my suicidial thoughts. The only positive thing I can say, was they're menu choices. Do NOT go here, seek help from RVH, when i was there since they were doing renovations, the adults and youth were mixed, and it posed no problem. RVH is a prime example of what Mental Health & Addictions units and care centres should be like. Also at RVH they have positive activites and recreational therapists in everyday throughout the week, so you are not just sitting in your room all day, waiting for the nurse to come see you, and the staff is MUCH BIGGER then south lake which means you don't have to wait all day just for a simple request. South lake's youth ward has only 7 or 9 rooms for patients(no roommates) and is a very stark and uncomfortable environment, the unit makes you feel like you're inmate. RVH feels like a hospital should, and you can interact with other patients without being watched like a hawk, unlike South Lake where you feel under scrutiny when you want to chat with someone. South Lake did nothing for me but make me feel even more hopeless and alone, which led me to a suicide attempt, after going through treatment at rvh, my life is actually on track and I'm happy to be alive, and I look forward to graduating next year, knowing i have the support I always needed. I recommend that you go to RVH for Mental Health & Addictions treatment.

flag | Submitted July 23, 2017

1
Cleanliness
1
Facilities
1
Services
1
Value

My brother passed away due to negligence on the part of the staff and a particular doctor (Dr Sanchar) releasing him as medically stable, saying he didn't have the pneumonia that had been plaguing him for months. Two days prior his attending physician advised us that the pneumonia was still there and they couldn't determine what was causing it. Wanted to keep him in the hospital to try to get him stronger and complete more tests. This doctor was off sick and the first day Sachar covered for him she took my brother off all iv's and antibiotics, deemed him pneumonia free and arranged his release two days later. His c ondition went downhill once home and we had to rush him back to emerg days later only to be advised that the pneumonia was still there, it was much worse and the infection had gone into his blood. He died a day and a half later due to the sepsis. My brother went through a terrible time and died as a direct result of this substitute doctor's negligence and we are not done with this hospital

flag | Submitted June 27, 2017

4
Cleanliness
5
Facilities
1
Services
4
Value

Dr ganage from emerg sent me home saying i only had rheumatoid arthritis and after more complaining of pain in my right hip doctor Lindsey made me feel like it was all in my head saying tumor that was in my femur was benign and went on to say i had it my whole life adter more pain more visits to emerg then internal medicine the doc to there finally listened sent me to mount sinai i had a FULL HIP REPLACEMENT AND OPEN BIOPSY I JUST GOT THE RESULTS TBE TUMOR IS CANCER AND THESE DOCTORS GET AWAY WITH WRONG DIAGNOSIS I WILL GET HEARD AND ILL FO ALL I CAN TO MAKE SURE THESE DOCTORS NEVER MIS DIAGNOSE ANYONE EVER AGAIN

flag | Submitted June 19, 2017

5
Cleanliness
5
Facilities
5
Services
5
Value

I arrived at South Lake in Newmarket around 7:30 Thursday June 15 with severe chest pain thought I was having a heart attack, was seen immediately and my pain was treated and gone in about a hour, turned out It was my gall bladder, I can't say enough about the way I was treated by everyone the nurses, technitions, and Doctors. I was very scared and nervous as I hadn't even in a hospital since 1972 when I gave birth, and I'd heard so many horror stories re staff shortages and rude doctors. I was put at ease when Dr.Rahimi came to see me, he told me my options very calmly in a kind and gentle manner, he removed my gall bladder. I spent the night on the 5th floor and everyone was very kind and compassionate, after seeing Dr Rahimi on Friday am I was sent home. Can't say enough thank you's to all the staff I came in contact with. Lynne Swain Sutton

flag | Submitted June 17, 2017

1
Cleanliness
1
Facilities
1
Services
1
Value

I've witnessed first hand how some nurses at this hospital mistreat patients. Do not take your elderly loved ones there unless you're prepared to be by their bed 24 hours around the clock cause some of the nurses here are plain useless and incompetent . Don't get me wrong, there are plenty of good nurses out there, but this hospital lacks them. We will be contacting the ministry of health to lodge a complain soon.

flag | Submitted June 2, 2017

3
Cleanliness
3
Facilities
1
Services
1
Value

Had an throat infection, told them is bacterial (other doctors have misdiagnosed for viral infecfion, i have removed the tansels in young adge ) they didn't want to jear anything, send me home without any help, next day went to see a doctor in a walk in clinic, he gave me antibiotics and im getting better already.

flag | Submitted May 28, 2017

Doctors at Southlake Regional Health Centre

Dr. Remo Zadra

Dr. Remo Zadra

39 reviews

Latest Rating

Best doctor ever. Cares so much about patients and is so intelligent

Dr. Sasha Svystonyuk

Dr. Sasha Svystonyuk

115 reviews

Latest Rating

Very happy I found Dr Sasha! My 2nd pregnancy through his care. Always puts patients at ease. Always says and does everything in moderation.

Dr. Ian Bell

Dr. Ian Bell

59 reviews

Latest Rating

My son always looks forward to visiting Dr. Bell when he is not feeling well.

Dr. Yaariv Khaykin

Dr. Yaariv Khaykin

Outstanding Staff Badge
World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
15 reviews

Latest Rating

A great expert, a renowned scientist and a wonderful human being. He saved my husband's life.

Dr. L Persyko

Dr. L Persyko

19 reviews

Latest Rating

My mother was a patient of Dr Persyko for 30 + years. He was the only one my mother trusted. When she passed away, Dr Persyko sent a card of condolences to us. He... Read more

Dr. J. Dan Campbell

Dr. J. Dan Campbell

24 reviews

Latest Rating

Went to see Dr. Campbell when a had a pertruding hernia...he sent me away and said come back when I'd lost 30 pounds,, I only weighed 153 lbs and was 5'3"...my famil... Read more

Dr. Cleo Rogakou

Dr. Cleo Rogakou

33 reviews

Latest Rating

I had Dr. Rogakous perform surgery on my bunion. She was was exteremly knowledgable and skilled. All of her staff members were a pleasure to deal with and always had... Read more

Dr. Ian Soutter

Dr. Ian Soutter

26 reviews

Latest Rating

Dr. Soutter is a brilliant surgeon and responsive to questions and concerns. When he gives his advise/direction be sure to follow through.

Dr. Stephen Stokl

Dr. Stephen Stokl

35 reviews

Latest Rating

One of the most caring and compassionate Dr's out there. If you could have only on Dr ever you can count yourself lucky or even blessed

Dr. Erica Mantay

Dr. Erica Mantay

39 reviews

Latest Rating

Amazing dr. Definitely not overly gentle during physical exams but is very thorough and caring.


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