Foothills Medical Centre

Foothills Medical Centre

Hospital
26 reviews

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Ratings for Foothills Medical Centre

1
Cleanliness
1
Facilities
1
Services
1
Value

Emergency / Trauma: dirty, unorganized, unprofessional - communication is non-existent, wait times are stupid and unexplained! Am I still in Canada???

Submitted May 26, 2016 | flag

2
Cleanliness
1
Facilities
1
Services
2
Value

During my complicated pregnancy I was assisted in that hospital. Some trips to the ER were better as I dealt mostly with nurses that happened to be caring, but when I had a clot in my leg - that could also travel to my lungs, the physician who saw me was more concerned about my accent than with me or my baby. He did not even give me a pain medication in spite of me not being able walk from the pain. I was sent home and asked to return in the morning to have an ultrasound of my leg done as there are no technicians in the early morning to perform this exam. I could have had a pulmonary embolism had my clot dislodged and traveled to my lungs! That same doctor was there in the morning and didn't even come to give me the diagnosis or prescriptions. After one hour waiting in a cubicle a physician just starting her turn came over and finally did something - even though she was unfamiliar with anticoagulant dosing. But this does not compare to my delivery experience. Awful does not even get close. I needed a planned c-section because of the Anticoagulation. The anesthesia did not work. Instead of testing, they just waited a little and proceeded to cutting me. To top it off, the incision was not large enough and they need to cut me further. It was excruciating pain! Extra drugs, still insufficient to completely numb down the pain were given only after my baby was out. To make it worse, trauma or something prevented me from producing milk. My child went hungry for a full 24 hours. The horrible nurses kept asking me to keep her in my chest while her sugar was getting dangerously low. The accommodations were equally bad. During the whole morning I was exposed to sunlight that made the tiny space I could occupy (a third of a room that had been divided in two) feel uncomfortably hot Some nurses there were nice and caring, others should be working elsewhere, with something else - they were rude to me and to my child. I had been told that I should not book an individual room in advance. But learned later that yes you can. So do it if you simply cannot avoid this place for your delivery. I was told by a pregnant nurse that the Rockview hospital was better and that she was delivering her child there.

Submitted May 22, 2016 | flag

3
Cleanliness
2
Facilities
3
Services
2
Value

I had 2 heart surgery's in 7 day's, but the one thing you think they could do is send you a nurse that could lift more than five pounds. I was not suppose to use my arms for anything like sitting up, getting out of bed so when I buzzed for help it also took them ten minutes to get there because of all the talking they did, and the noise at night also the time the lab came around to take blood 12:30 - 1:00 am wright after you fall asleep.

Submitted April 29, 2016 | flag

1
Cleanliness
1
Facilities
2
Services
3
Value

The food is disgusting and not plentiful enough. Frequent mistakes are made. Bathrooms for patients are despicably filthy. Nurses stand around gassing in groups and ignoring patients.

Submitted April 25, 2016 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

After a heart attack I was transported to foot hills for angeoplast and stenting while there I met a nurse that made me feel alright about what was happening to me and gave me confidence that all would be well took the time to help understand all the medical terms doctors would use and my last day in ICU being transfered to the next floor she even stayed with me after her shift was over to see me downstairs.more then likely this is how she is all the time because she seemed to be a very caring compassionate person but never the less made me feel very confident in this very confusing time in my life ..thank you so much nurse Marika you have no idea what a difference and impact you made for my situation ....Justin Brewer

Submitted Feb. 1, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Staff are so busy talking with peers about their personal aspirations instead of doing what they were hired for. I had a staff member told me to wait until she was talking about holidays with a co-worker. Need some serious butt kicking to put them back to reality.

Submitted July 23, 2015 | flag

3
Cleanliness
3
Facilities
1
Services
1
Value

Horrible wait times for ER. Allergic reaction with eye, breathe issue 5+ hour wait. Nurses/doctors blabbering their lives away while sick in waiting room.

Submitted May 24, 2015 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

My name is Mike Sz ,and i had right femur surgery done by Dr.Ryan Martin .Orthopedic Surgeon, on December 08.2014.Ihad eight surgeries done over the Years,done by different doctors. .( I had car accident in 1977 ,my leg never heal properly )Last surgery I had about 7-8 Years ago Pin was install,bone graft done etc.Over 10 Years ago my leg was broken again( long story ) ,and never heal,properly . Why ? good question ,nobody gave me the "smart " answer.Around September last Year I got tremendous pain,go to "old " Dr. which he send me (the best decision he ever made) to his colic,which he didn't have a time to operate.In that case they offer me , surgery to be done by Dr.Ryan Martin at Foothills Hospital.Sure I agree.And was the best decision I ever made. I met Dr Martin just before surgery,what's the doctor !,He explain me in very details ,how surgery be done,in about three versions /possibilities.I ask him, which in his professional knowledge be the best.I completely agree with him,and surgery last about four hours ,he talk with me about 4-5 times before surgery. (suppose to be day surgery ,just replace Pin) I spent three days in hospital on the fifths floor. Dr Martin visited me couple of hours after surgery and every day after. Nurses ,specially LP nurse Marian goes beond her duty to make my accommodation as comfortable as possible. . After six weeks checkup,my femur start healing,I can't believe it when Dr Martin shows the pictures ,have way already heal,and ask me to make steps without crutches. (Last time took 5.5 Years before I return to work). I don't have the words for Dr Ryan Martin to express my appreciation for his knowledge and professionalism. I wish that the all doctors can learn from him ,his relation between doctors and patient is outstanding (no Medical school teaches that) In many Hospitals I've been.The Foothills Hospital is on top

Submitted Jan. 16, 2015 | flag

4
Cleanliness
3
Facilities
1
Services
2
Value

Emergency room under construction, very confusing. Waited from 5pm-9am to be diagnosed 5 weeks pregnant with pulmonary embolism. The doctor treating me and assigning tests was called to triage and very hard to reach. Pain meds were supposed to be administered and was forgotten. Asked to be able to lay down because I was in so much pain, was constantly told "I'm not your nurse, ask your doctor" finally at 9 am I went into distress and couldn't breathe after having V/Q scan. Twice my boyfriend and I tried to get the attention of a nurse, each time being told that there was a shift change and they have no idea who I am. Finally my boyfriend had to yell to get someones attention. When a Dr finally came over he said that a nurse was trying to find us but that we weren't in our designated spot.. We had been sitting in the same spot for hours! In a time of crisis I found it so unprofessional to blame the patient. I was admitted into ER under duress with blood pressure so high I could've had a heart attack. The Dr who admitted me had nothing but possible diagnosis ranging from a dead embryo to various diseases, he was less than positive and caused more fear than anything else. I have to admit that the nurses on the 4th floor were mostly great, however on the night the head nurse was off it sounded like a party at the nurses station until 11pm. I was in hospital for 5 days and in that time received very few answers and no one would offer me reassurance about the well-being of my baby. I was also diagnosed in hospital as subclinical hypothyroidism which they began treating. After discharge I spent over an hour trying to sort out my prescription at the pharmacy and they didn't seem to know much about my medication. At my one week follow up appt I find out they are giving me to much thyroid meds that they're causing hyperthyroidism (this same med they warn me can cause miscarriage, increased infant death rate and decreased intelligence, and there giving me too much!) And the blood work they did the day I was discharged showed my blood thinner needed to be increased, so for over a week I wasn't even receiving the right dose! And of course, another two hours trying to fill that prescription at rexall because they couldn't get my insurance info to go through. I wouldn't recommend this hospital to anyone!! Zero amount of trust in these doctors. More of a teaching hospital than a patient hospital for sure!

Submitted Oct. 12, 2014 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

NEVER AGAIN will I permit these sadistic incompetent so-called 'professionals' near me.

Submitted June 15, 2014 | flag


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