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Foothills Medical Centre

Foothills Medical Centre

Clinic
30 reviews
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Ratings for Foothills Medical Centre

1
Cleanliness
1
Facilities
1
Services
1
Value

You will go in with a mental health issue,and be treated like a sub human.
The basic rules of cleanliness are not put into practice there.
It's like something you would expect in olden days

Submitted Nov. 23, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Putting myself out there in hopes of helping others decide if this is a good place or not! I recently went there for mental health issues. The front end people were super nice and understanding. Once I was moved back to the emergency rooms designated for mental health patients it was nothing short of disgusting! The bathroom was filthy and had no toilet paper in sight! I mentioned this to them and the lame excuse that I got was that housekeeping must have forgot to put some in there! In other words ladies you are on your own to wipe because a few hours later they still didn't have any! Once I was in the so called private room is was incredibly filthy!!! It looked liked it hadn't been cleaned ohhhhhhh EVER! the floors were filthy and the walls had a lot of paint picked off. I can understand how the paint picking happens though because they leave you in for hours alone! I went in there with depression and anxiety! I was not violent or angry at all when I first got there but - I ended up leaving mad as mad can be due to the treatment that I got!!! Clean up the rooms to at least livable conditions and put some toilet paper in the bathroom okay! We have mental health issues but we are not animals!!!

Submitted Sept. 11, 2016 | flag

4
Cleanliness
5
Facilities
5
Services
5
Value

Fractured tib/fib, closed, w/ 5 Lisfranc fractures during to crushing in my right foot and leg from a high speed accident. Pain was controlled well with quick responses from the nursing team for the most part. A bit of difficulty with communication, but let me remind people that they can always request to look at their charts if they feel something has been recorded incorrectly. They ARE your medical records after all. Anyways, my only concern was that housekeeping went 3 days without changing the garbage in my room because I moved it close to my bed. Aside from that, no significant complaints. Surgery was done well and cleanly, currently a week post and everything is healing nice no infection and minimal scarring. They made sure I was set up with homecare and had supplies just in case homecare had a delay.

Submitted Aug. 8, 2016 | flag

2
Cleanliness
1
Facilities
1
Services
1
Value

Worst hospital in the history of hospitals! Go only if you want to end up in the graveyard. My grandmother got into a car accident and they couldn't figure out what was wrong. Operated her which led to her being on the ventilator and not being able to speak for a full 3 months! When she got out of the ICU they gave her baths everyday although she had a fever of 101! In the end they killed her saying she died of kidney failure, cancer, live issues, everything! All about a woman who was fine and talking when she went to the hospital after her accident! 10 years later my uncle as in her son had heart surgery there. They operated him and didnt put stitches on which led to an infection and he was also in the ICU for days with the doctors never being available. One doc would come and say one thing and another would say something else. It took them two more days to do another surgery. They killed him too. This hospital is the worst hospital I've ever been to where the doctors never know what's wrong and play with people's lives like being thrown in a dollhouse with Barbie and ken. Poor service. Shitty doctors and highly unprofessional.

Submitted June 9, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Emergency / Trauma: dirty, unorganized, unprofessional - communication is non-existent, wait times are stupid and unexplained! Am I still in Canada???

Submitted May 26, 2016 | flag

2
Cleanliness
1
Facilities
1
Services
2
Value

During my complicated pregnancy I was assisted in that hospital. Some trips to the ER were better as I dealt mostly with nurses that happened to be caring, but when I had a clot in my leg - that could also travel to my lungs, the physician who saw me was more concerned about my accent than with me or my baby. He did not even give me a pain medication in spite of me not being able walk from the pain. I was sent home and asked to return in the morning to have an ultrasound of my leg done as there are no technicians in the early morning to perform this exam. I could have had a pulmonary embolism had my clot dislodged and traveled to my lungs! That same doctor was there in the morning and didn't even come to give me the diagnosis or prescriptions. After one hour waiting in a cubicle a physician just starting her turn came over and finally did something - even though she was unfamiliar with anticoagulant dosing. But this does not compare to my delivery experience. Awful does not even get close. I needed a planned c-section because of the Anticoagulation. The anesthesia did not work. Instead of testing, they just waited a little and proceeded to cutting me. To top it off, the incision was not large enough and they need to cut me further. It was excruciating pain! Extra drugs, still insufficient to completely numb down the pain were given only after my baby was out. To make it worse, trauma or something prevented me from producing milk. My child went hungry for a full 24 hours. The horrible nurses kept asking me to keep her in my chest while her sugar was getting dangerously low. The accommodations were equally bad. During the whole morning I was exposed to sunlight that made the tiny space I could occupy (a third of a room that had been divided in two) feel uncomfortably hot Some nurses there were nice and caring, others should be working elsewhere, with something else - they were rude to me and to my child. I had been told that I should not book an individual room in advance. But learned later that yes you can. So do it if you simply cannot avoid this place for your delivery. I was told by a pregnant nurse that the Rockview hospital was better and that she was delivering her child there.

Submitted May 22, 2016 | flag

3
Cleanliness
2
Facilities
3
Services
2
Value

I had 2 heart surgery's in 7 day's, but the one thing you think they could do is send you a nurse that could lift more than five pounds. I was not suppose to use my arms for anything like sitting up, getting out of bed so when I buzzed for help it also took them ten minutes to get there because of all the talking they did, and the noise at night also the time the lab came around to take blood 12:30 - 1:00 am wright after you fall asleep.

Submitted April 29, 2016 | flag

1
Cleanliness
1
Facilities
2
Services
3
Value

The food is disgusting and not plentiful enough. Frequent mistakes are made. Bathrooms for patients are despicably filthy. Nurses stand around gassing in groups and ignoring patients.

Submitted April 25, 2016 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

After a heart attack I was transported to foot hills for angeoplast and stenting while there I met a nurse that made me feel alright about what was happening to me and gave me confidence that all would be well took the time to help understand all the medical terms doctors would use and my last day in ICU being transfered to the next floor she even stayed with me after her shift was over to see me downstairs.more then likely this is how she is all the time because she seemed to be a very caring compassionate person but never the less made me feel very confident in this very confusing time in my life ..thank you so much nurse Marika you have no idea what a difference and impact you made for my situation ....Justin Brewer

Submitted Feb. 1, 2016 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Staff are so busy talking with peers about their personal aspirations instead of doing what they were hired for. I had a staff member told me to wait until she was talking about holidays with a co-worker. Need some serious butt kicking to put them back to reality.

Submitted July 23, 2015 | flag


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