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Surrey Memorial Hospital

Surrey Memorial Hospital

Hospital
92 reviews
Unavailable
Unavailable

Rate Surrey Memorial Hospital

Cleanliness
Facilities
Services
Value

Ratings for Surrey Memorial Hospital

5
Cleanliness
5
Facilities
4
Services
3
Value

Best hospital I have ever been to. Due to my gallstones I am at the hospital on average about once a month and the whole staff in the ER is very polite and helpful. Waiting to see a general surgeon to have my gallbladder removed.

flag | Submitted June 13, 2018

2
Cleanliness
3
Facilities
4
Services
3
Value

I feel like the funding is poorly allocated. I see nurses working extremely hard and all due to the lack of staffing available. I felt like my nurse provided the best care possible but she burnt herself out because she could never find a helping hand. She had informed me that the manager cannot provide workload due to a lack of funding. This is poor management if anything because more staff would make better care for us patients.

flag | Submitted June 4, 2018

5
Cleanliness
2
Facilities
1
Services
1
Value

As a staff member, I find the highlight of my day is laughing at the stupid surrey trash that walk in everyday expecting to be served on hand and foot. These people are such worthless trash, its obvious most of them are either druggies or losers who have no other authority in their POS lives, so they come into the hospital expecting to be treated like kings and queens. Ive worked at RCH and Coquitlam so its not just the usual case of patients being difficult. No, instead this is clearly a surrey issue, and just another reason to consider surrey the trash heap of BC.

flag | Submitted May 22, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Rude and unprofessional stuff. It's horrible in emergency catz zone. Waiting is atleast 8 to 10 hrs. If u ask any questions nurse will tell u leave or calls up security and will get you kicked out. After waiting for 7 hrs left from there with out seeing doctor!

flag | Submitted May 8, 2018

4
Cleanliness
5
Facilities
2
Services
2
Value

Was a patient here for around a month. I was treated horribly by pediatric staff. I was there for mental health reasons and I was forced to sit in my room with no activities to do. I felt shamed by many of the staff members. I've been in other hospitals for mental health problems before and I know that the way I was treated was not protocol. It was discrimination. I am extremely upset with my treatment for mental health problem in the pediatric wing of this hospital.

flag | Submitted May 7, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Worst hospital to go in emergency. 10 hours wait to see a doctor. Rude and unprofessional nurses in CATZ. Left with horrible pain and without treatment.

flag | Submitted April 1, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

The staff in the Pediatric Emergency is the worst we have ever dealt with. It started with the unpleasant and impolite Triage Nurse's comments about why a child is wearing a mask. Then, they forgot to ask us whether the kid has any allergies, and later on, when we told them they ignored it and didn't bother to put a special bracelet on. It took them 20 (!) hours to transfer the referral from Emergency to Ultrasound Department. During that time the kid couldn't drink or eat because of possible urgent surgery based on ultrasound results. If we didn't bugged them on hourly bases and didn't threatened to leave the hospital, we would've been waiting for much longer. Nursing stations seemed to be overcrowded, but pacing was ridiculously slow. Some nurses simply escaped from us by saying that they have "more important thing to do", others tried to help us, but tried to call a wrong doctor. Total incompetence and lack of any management. And at the end, the staff at the Children's Health, when we got transferred there, "forgot" to give us the release papers! It was the worst experience in our life. It was inhumane, life threatening for the kid, and simply, a torture for all of us.

flag | Submitted March 31, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Worst hospital ever! Would never go here again! Came in with abdominal pain didn't even give me an Ultrasound just said I was fine. It ended up being pretty serious!

flag | Submitted March 12, 2018

4
Cleanliness
4
Facilities
4
Services
4
Value

Would like to commend Nurse Amy or Amie of Emergency Section for her excellent service. She made my wife at home while in the hospital yesterday.

flag | Submitted March 9, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Filthy. Insolent nurses. Woken up at 6:30 AM and kept awake until midnight by other people's visitors (told "it's a cultural thing"). I left with a deep-wound infection that almost killed me.

flag | Submitted March 8, 2018

Doctors at Surrey Memorial Hospital

Dr. Elaine Jackson

Dr. Elaine Jackson

41 reviews

Latest Rating

Best doctor we've ever had. Always fits us in for urgent matters and actually listens and finds solutions instead of just writing prescriptions.

Dr. Nevio Cimolai

Dr. Nevio Cimolai

42 reviews

Latest Rating

Dr. Cimolai is the most helpful, caring, knowledgeable and patient-centered doctor that we have ever seen in BC. We are so glad that he is our GP. After a long battl... Read more

Dr. Peter Mukheibir

Dr. Peter Mukheibir

39 reviews

Latest Rating

Dr Mukheibir is a fantastic Doctor. He has been mine and most of my extended families doctor since our previous doctor retired from practice. He has all the most ama... Read more

Dr. Paul Oxley

Dr. Paul Oxley

59 reviews

Latest Rating

I am only 3 weeks since my breast implants and very happy. I like how much it looks good and i feel so good. Dr oxley and Sandra have been so nice and i am very gl... Read more

Dr. Peter Tan

Dr. Peter Tan

11 reviews

Latest Rating

Great Doctor, I'm still alive and that says it all.

Dr. R. James Bond

Dr. R. James Bond

44 reviews

Latest Rating

Dr Bond is a kind, talented surgeon who performed the Nuss procedure on my son. Now that the bar is removed, my son can breathe freely and has a beautiful chest - Th... Read more

Dr. Todd Arnold

Dr. Todd Arnold

9 reviews

Latest Rating

Dr Todd Arnold was our family Doctor from 1989 to 2016. He delivered all our grandchildren. Took care of our whole family for many many years. Best family Doctor eve... Read more

Dr. J.M Dickson

Dr. J.M Dickson

World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
58 reviews

Latest Rating

Overall feeling i got from him was that we were just another number among his busy waiting room. He cut me off several times when I was expressing my concerns for my... Read more

Dr. George MacCharles

Dr. George MacCharles

16 reviews

Latest Rating

It's been awhile that I lost Dr. Maccharles and I miss him dearly. He was truly the best. I was admitted to Surrey memorial hospital in January 2014 and he noticed... Read more

Dr. Robert Schweigel

Dr. Robert Schweigel

21 reviews

Latest Rating

Dr Schweigel did my hip replacement and I couldn't be happier. Such a kind, caring man.


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