Facebook Pixel
Surrey Memorial Hospital

Surrey Memorial Hospital

Hospital
99 reviews
Unavailable
Unavailable

Rate Surrey Memorial Hospital

Cleanliness
Facilities
Services
Value

Ratings for Surrey Memorial Hospital

2
Cleanliness
1
Facilities
1
Services
1
Value

If there were0 I wouldnot rate even 1 terrible place to go ...staff are unprofessional and raciese in some point

flag | Submitted September 28, 2018

5
Cleanliness
2
Facilities
2
Services
1
Value

long waiting, rude staff, need tons of improvements to keep up with the population.

flag | Submitted September 27, 2018

3
Cleanliness
5
Facilities
5
Services
3
Value

I received excellent care . great team with Drs and Registered Nurses

flag | Submitted September 20, 2018

2
Cleanliness
3
Facilities
4
Services
3
Value

Shouldn't have to go in ambulance 2 daya un a riw and end up 4 days so far waiting for kidney stone surgery when in pain and just keep drugging you. Staff was nice but ridiculous wait and still waiting

flag | Submitted September 18, 2018

2
Cleanliness
3
Facilities
1
Services
2
Value

I have found ,as an outpatient, a lot of people here just don’t care. They stuff things off which are meaningful an relevant to a patients well being. If you can possibly help it...DO NOT come to this hospital. Insensitive is a very correct word to use for stafff here at SMH. Someone mentioned they are polite, Is this a sad morbid joke. A number of people are rude, could care less, don’t bother answering calls, don’t return calls. I could go,on. What’s the point? Fraser Health isn’t doing anything to fix the problems at SMH. Contact the Minister of Health.

flag | Submitted August 5, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Why is Surrey Memorial allowed to operate when it has terrible reviews. I too have been damaged by Surrey Memorial Hospital clinicians, medical battery, October 15, 2017>. I was taken by ambulance to ER for a GI Bleed, admitted hours later to 3 West Medical floor where nurses did not answer call buttons, were rude and unavailable. My bed linen was not changed for 7 days, blood was spattered on walls and floor in room and bathroom not cleaned. Piles of dirt were swept to a corner of the room, plus hallway, and left all day. I was never given a shower for seven days, or even a sponge bath except what I could manage myself with two arms hooked to IV's. I was given a severe infection in my left hand from improper IV care. Multiple nurses refused to restart another IV, even though my hand and arm was red and infected. Later after forcing a nurse to remove the IV, I received 500mgs. Clindamycin IV and tablets for 7 days for a staphylococcus areus infection At the same time my right arm was damaged by SMH with multiple blood clots, which are still resolving, (01/08/18) from improper insertion and care of a Glide Line. Discharged without treatment for blood clots. Readmitted to Burnaby Hospital, through ER, for final antibiotic treatment and heparin IV for four more days. Total hospital stay at both hospitals, 13 days. I was placed on Xeralto anti coagulant for months at mostly my expense. This a very expensive medication, $125. + for 30 tablets with Special Authority approval. At least Burnaby Hospital administered proper treatment and did no further damage to me. We as patients who are victims of medical battery from SMH are telling you it is dirty, ( I was given a staph infection) clinicians are incompetent, insolent...Why is nothing done to change this? Yes they almost killed me with a severe staph infection, and blood clots, twice in seven days. I easily could have had a stroke as a result of this negligence. I am not the only victim. If there were a rating of minus one, I would choose that option. Why are we not allowed to sue for medical damage done to us?

flag | Submitted August 1, 2018

3
Cleanliness
4
Facilities
1
Services
1
Value

Insensitive staff at triage! They will tell you to call them or go to the hospital if you are 1. Bleeding 2. Regular contractions every less than 5 mins 3. Water breaks 4. Decrease in fetal movement. I’ve been bleeding but they sent me home saying it’s normal. Went there as I have 3-7 minutes regular contractions every less than 5 mins, they sent me home again. I also went there as I’ve been leaking clear fluid with bright red blood (soaked 2 pads and thought my water broke but test for amniotic fluid is negative). I was scheduled for induction yesterday (July 7) but they called me saying they we’re full and asked me to go to Ridge Meadows Hospital which is 30 mins away from my house and to call them back after that. Dr. Sidhu of Ridge Meadows Hospital did the 1st insertion of medication and told me to call Surrey Hospital after 12hrs for the 2nd medication as it was the plan they talked about. I called triage regarding this, guess what, the lady told me that I don’t need to call them and that I will have to wait for them to call me. I’m 41 weeks and 2 days now, was admitted to Surrey Memorial Hospital at 32 weeks for partial placental abruption. I’m wondering if they’re waiting for my placenta to stop working before they will take me seriously.

flag | Submitted July 8, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

May 22nds review makes me wanna throw up hope that filthy piece of trash dies.. Espically when your there to help people dont like your job then GTFO

flag | Submitted July 7, 2018

5
Cleanliness
5
Facilities
4
Services
3
Value

Best hospital I have ever been to. Due to my gallstones I am at the hospital on average about once a month and the whole staff in the ER is very polite and helpful. Waiting to see a general surgeon to have my gallbladder removed.

flag | Submitted June 13, 2018

2
Cleanliness
3
Facilities
4
Services
3
Value

I feel like the funding is poorly allocated. I see nurses working extremely hard and all due to the lack of staffing available. I felt like my nurse provided the best care possible but she burnt herself out because she could never find a helping hand. She had informed me that the manager cannot provide workload due to a lack of funding. This is poor management if anything because more staff would make better care for us patients.

flag | Submitted June 4, 2018

Doctors at Surrey Memorial Hospital

Dr. Elaine Jackson

Dr. Elaine Jackson

43 reviews

Latest Rating

shes is one the best doctors ever had shes been family doctor also for my kids for close to 22 years .Takes time listen your concerns also never rushes you

Dr. Nevio Cimolai

Dr. Nevio Cimolai

43 reviews

Latest Rating

My family loves Dr. Cimolai we’ve been seeing him Over the years he’s very patient with my dad especially he doesn’t speak fluent English. He’s very helpful and kind... Read more

Dr. Peter Mukheibir

Dr. Peter Mukheibir

39 reviews

Latest Rating

Dr Mukheibir is a fantastic Doctor. He has been mine and most of my extended families doctor since our previous doctor retired from practice. He has all the most ama... Read more

Dr. Paul Oxley

Dr. Paul Oxley

62 reviews

Latest Rating

I would like to thank Dr.Oxley for the great job in repairing my leg that was badly burned 4th degree from propane. I thought i was going to lose my leg i was so sc... Read more

Dr. Peter Tan

Dr. Peter Tan

11 reviews

Latest Rating

Great Doctor, I'm still alive and that says it all.

Dr. Todd Arnold

Dr. Todd Arnold

10 reviews

Latest Rating

Very kind, knowledgeable, caring for patients, with manners, going extra mile for patient well being . Thank you dr Arnold,T.

Dr. R. James Bond

Dr. R. James Bond

44 reviews

Latest Rating

Dr Bond is a kind, talented surgeon who performed the Nuss procedure on my son. Now that the bar is removed, my son can breathe freely and has a beautiful chest - Th... Read more

Dr. J.M Dickson

Dr. J.M Dickson

World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
61 reviews

Latest Rating

Quick in and out. He needs to be more patient with his patients especially when it’s a 2 year old baby and your shoving a camera up his/her nose. There is no time fo... Read more

Dr. George MacCharles

Dr. George MacCharles

16 reviews

Latest Rating

It's been awhile that I lost Dr. Maccharles and I miss him dearly. He was truly the best. I was admitted to Surrey memorial hospital in January 2014 and he noticed... Read more

Dr. Robert Schweigel

Dr. Robert Schweigel

21 reviews

Latest Rating

Dr Schweigel did my hip replacement and I couldn't be happier. Such a kind, caring man.


Sign up for our newsletter to get the latest health news and tips.