Rate Surrey Memorial Hospital
Ratings for Surrey Memorial Hospital
I feel like the funding is poorly allocated. I see nurses working extremely hard and all due to the lack of staffing available. I felt like my nurse provided the best care possible but she burnt herself out because she could never find a helping hand. She had informed me that the manager cannot provide workload due to a lack of funding. This is poor management if anything because more staff would make better care for us patients.
As a staff member, I find the highlight of my day is laughing at the stupid surrey trash that walk in everyday expecting to be served on hand and foot. These people are such worthless trash, its obvious most of them are either druggies or losers who have no other authority in their POS lives, so they come into the hospital expecting to be treated like kings and queens. Ive worked at RCH and Coquitlam so its not just the usual case of patients being difficult. No, instead this is clearly a surrey issue, and just another reason to consider surrey the trash heap of BC.
Was a patient here for around a month. I was treated horribly by pediatric staff. I was there for mental health reasons and I was forced to sit in my room with no activities to do. I felt shamed by many of the staff members. I've been in other hospitals for mental health problems before and I know that the way I was treated was not protocol. It was discrimination. I am extremely upset with my treatment for mental health problem in the pediatric wing of this hospital.
The staff in the Pediatric Emergency is the worst we have ever dealt with. It started with the unpleasant and impolite Triage Nurse's comments about why a child is wearing a mask. Then, they forgot to ask us whether the kid has any allergies, and later on, when we told them they ignored it and didn't bother to put a special bracelet on. It took them 20 (!) hours to transfer the referral from Emergency to Ultrasound Department. During that time the kid couldn't drink or eat because of possible urgent surgery based on ultrasound results. If we didn't bugged them on hourly bases and didn't threatened to leave the hospital, we would've been waiting for much longer. Nursing stations seemed to be overcrowded, but pacing was ridiculously slow. Some nurses simply escaped from us by saying that they have "more important thing to do", others tried to help us, but tried to call a wrong doctor. Total incompetence and lack of any management. And at the end, the staff at the Children's Health, when we got transferred there, "forgot" to give us the release papers! It was the worst experience in our life. It was inhumane, life threatening for the kid, and simply, a torture for all of us.
Doctors at Surrey Memorial Hospital
Dr. Elaine Jackson's Latest Rating
Best doctor we've ever had. Always fits us in for urgent matters and actually listens and finds solutions instead of just writing prescriptions.
Dr. Peter Tan's Latest Rating
Great Doctor, I'm still alive and that says it all.
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