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Surrey Memorial Hospital

Surrey Memorial Hospital

Hospital
78 reviews
Unavailable
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Rate Surrey Memorial Hospital

Cleanliness
Facilities
Services
Value

Ratings for Surrey Memorial Hospital

1
Cleanliness
1
Facilities
1
Services
1
Value

As I read these reviews I am sitting in the 3rd phase of emergency. Been here 5 hours. The December 24 th reviewer is spot on. The. Urges in this shift are the kind that would rip the wings of flys probably birds too. No chairs and no manners.

flag | Submitted January 9, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Savages. Worst of the worst. Surrey Memorial is a disgusting disgrace. How they treat patients is shockingly horrible. I was rushed by ambulance days after moving to Surrey with a bad gallbladder attack. There were moment I felt like blacking out from the pain. I was writhing in agony and the psychotic nurse was so rude that when I asked for another nurse my nightmare had just begun. She refused and left me after closing off the curtain. She flat out refused to hand me off to anyone or get the head nurse. She refused to give me pain killers. It was a living nightmare. I was so ill and in agony; vomiting on myself and she refused to get someone else to help me and I was so ill I could barely talk let along do anything for myself including move off the bed or get someone's attention. It was incomprehensible. It was sub human. I was in a room for 5 HOURS before someone brought me painkillers. I was crying... pleading for help. This sociopath should be charged for refusing her hippocratic oath. Then all the other nurses refused to give me her name. They circled the wagons of their own, refusing to give her name. I was still so ill and the morphine they finally gave me made me vomit more. I was so weak and helpless. I could hear her voice loudly stating "I don't have to explain myself to ANYONE!" Obviously, other nurses were aware this was taking place and said something to her. This sociopath was taking pleasure in my suffering. I was living out a nightmare. A nurse doing this to someone... this is the sort of person who should have charges brought against her. What I experienced was flat out abuse. Complete savages.

flag | Submitted December 25, 2017

3
Cleanliness
3
Facilities
4
Services
3
Value

I have had great experiences with nurses and drs, but the cleaning staff if inconsiderate to how they come in a room.. no knocking, not quiet, even if my child was sleeping, bumping into IV pole and tubing running her medication into her with the dirty mop.. loud, just loud and not thoughtful to children Getting rest or maybe being afraid of how abrupt they are.. and why does it take two cleaners for one room??

flag | Submitted December 21, 2017

2
Cleanliness
2
Facilities
1
Services
1
Value

My aunt was admitted to this hospital for a week and the service was just horrible.Patients had to wait for more than half an hour to go to the washroom after pressing the buzzer..The nurses sitting there were laughing away and not considering their patients.The room was so filthy ,unlike Royal Colombian Hospital,so clean and nurses were so friendly and courteous.

flag | Submitted December 19, 2017

3
Cleanliness
3
Facilities
2
Services
3
Value

All I can say is Iam not happy to be here. I Stay with my mom for the whole time while in this hospital. One or 2 nurses just gave me the medicines to gave it to my mom which is supposed their job. They gave my mom a hard time poking needles to my mom thin arm then when my mom woke up they are blood in the bed and the needle is gone. And waiting and just to fix up my mom pacemaker. I almost do all the job supposed to be their job. My mom keep on calling the nurses through the busser for almost an hour to pee but nobody responded. So she woke me up which she reluctant to wake me up bec. She knows I am so tired bec. I almost do all their work. Bad experience.

flag | Submitted December 8, 2017

2
Cleanliness
4
Facilities
1
Services
1
Value

As a Fraser Health employee this has got to be the worst shithole I've ever had the misfortune of working in. I've worked at Royal Columbian Hospital and at various community units, but by far when it comes to horrible staff, this place takes the cake. Most of the staff here do not know how to talk to patients. They treat them like degenerates when they act out as a result of poor mental state or medication they are on. They constantly gossip and meddle in other staff members' business. If your the kind of employee who just wants to go there and do your work without having to participate in gossip or needless butt kissing of senior staff, you're treated like a pariah and stuck having to put up with rude attitudes and other disrespectful behavior from people you don't even work directly with. Patients who get tired of being treated like animals and start to give attitude back are immediately labelled "prone to violence" and subject to unnecessary changes via their care plan. Such measures do nothing but further strain the trust and respect they have for staff and compound the problem to the point they become more aggressive. Security is constantly eyeballing people and looking for any chance they can to get physical. All in all, this place is garbage and the top management needs to start doing something about the toxic workplace and the way long-term patients are being treated by so-called health care workers

flag | Submitted November 15, 2017

1
Cleanliness
1
Facilities
1
Services
1
Value

I saw a sign in ER that said staff shall not be "kicked" yet the staff does not treat the patients well. No one made eye contact with me, even after my please and thank yous. I felt like the DR in ER was judging me by saying, " go home eat" Did the ER Dr at SMH think i was anorexic? When they came for blood work I didn't know where to stand or sit, the bed had black hair on it and when i pointed it out to the male nurse, he said "i see, that's awful". I assume the young person with the ER DR was a med student, he wasn't introduced to me, I hope he doesn't follow in the same foot path as the ER DR. I did go to my family dr the week before and he ordered tests but i got worse on the weekend. I felt horrible after leaving SMH. I felt like the DR used his position of authority and i was petrified to challenge him because of that position (and the sign). Finally my husband took me to peace arch a few days later after more weight loss and cant keep food in and now I am being treated with an anti inflammatory medication and seeing a specialist. I don't judge you so don't judge me. I am very thin now and know my family is worried. I don't self diagnose so I have no idea. I just know three weeks of not keeping food in isn't a good thing.

flag | Submitted November 6, 2017

1
Cleanliness
1
Facilities
1
Services
1
Value

DO NOT go to this cesspool unless you are suicidal or have a death wish ! This place is more filthy than the dump! Complete breeding ground for diseases. The filth in this hospital is so problematic that it basically killed my grandpa when he went in there a healthy man with pneumonia and never ended up coming out because he contracted c difficile when he was in the ICU. STAY AWAY PEOPLE you may go in and never come back out due to lack of cleanliness

flag | Submitted October 9, 2017

4
Cleanliness
2
Facilities
1
Services
1
Value

My mom used to do Radiation for her colon cancer to reduce it before her surgery. and guess what? they were covering her by a very thin cover instead of a special cover against tge radiation. after 1 year and in this month we discovered something in her lungs through CT scan. the dr asked her if they were covering her with a special cover, Radiation may transfer cancer into her lungs because of this careless behaviour. shameful to get like these things in aplace that it should be a place dor humans leass than one star. when we wait as apatients like 6 hours to detect if my son’s leg is broken or not?? this is rediculous.

flag | Submitted October 9, 2017

3
Cleanliness
3
Facilities
1
Services
1
Value

So 2 years ago I had surgery for a deviated septum performed by an Indian doctor. Four (4) months after the surgery I returned to the doctor to complain of pain at the top of my nasal passages. The surgeon sent me in for testing and concluded that I was allergic and he can't do anything for me. I was like really? Every single day of the year? But I never had this before surgery...so, everyday, I use Otrivin to clear up my nose for the past 2 years. A month ago, I woke up. My bed looked like a crime scene. I had a nose bleed. In my right nasal passage way, I had dry coagulated blood about an inch and a half length come out of my nose followed by excessive bleeding. I went to surrey memorial hospital emergency ward. I was put into the so called 'fast track'. I waited 3.5hrs for a doctor, 3.5hrs in fasttrack! Like seriously? Then get this, the doctor doesn't even check me. Looks at my chart and says 'you can go home.'. I'm like 'what?'. He responds 'You can go home, everyone gets nose bleeds'. I respond 'But I never had a nose bleed in my life?'. Doctor says, 'dosent' matter, everyone gets them'. The doctor gives me a clip to plug my nose in the event it bleads again. I say to the doctor 'But I had xrays done last week on my nose to see what the problem is, can you look at them?'. Doctor says 'No, I dont' need to; go home'. I leave. The following week I go to my family doctor. Today, I get the news. The xrays show a cyst in my right nasal passage that is blocking both passages and inflaming my sunuses.... Hmmm, I think both the surgeon from 2 years ago and the ER doctor at Surrey Memorial need to go back to medical school and treat their patients better... I was told by my doctor that I may require surgery to remove the cyst... I was referred to an ENT surgueon for further assessment.

flag | Submitted September 23, 2017

Doctors at Surrey Memorial Hospital

Dr. Elaine Jackson

Dr. Elaine Jackson

40 reviews

Latest Rating

I have been a patient of Dr. Jackson for over 20 years now and I think she is a brilliant doctor I trust her fully.

Dr. Nevio Cimolai

Dr. Nevio Cimolai

42 reviews

Latest Rating

Dr. Cimolai is the most helpful, caring, knowledgeable and patient-centered doctor that we have ever seen in BC. We are so glad that he is our GP. After a long battl... Read more

Dr. Peter Mukheibir

Dr. Peter Mukheibir

39 reviews

Latest Rating

Dr Mukheibir is a fantastic Doctor. He has been mine and most of my extended families doctor since our previous doctor retired from practice. He has all the most ama... Read more

Dr. Peter Tan

Dr. Peter Tan

11 reviews

Latest Rating

Great Doctor, I'm still alive and that says it all.

Dr. Paul Oxley

Dr. Paul Oxley

52 reviews

Latest Rating

I have nothing but wonderful things to say about Dr Oxley he has helped me in every way with a very difficult time .i have had a tummy tuck and had some serious comp... Read more

Dr. R. James Bond

Dr. R. James Bond

44 reviews

Latest Rating

Dr Bond is a kind, talented surgeon who performed the Nuss procedure on my son. Now that the bar is removed, my son can breathe freely and has a beautiful chest - Th... Read more

Dr. Todd Arnold

Dr. Todd Arnold

9 reviews

Latest Rating

Dr Todd Arnold was our family Doctor from 1989 to 2016. He delivered all our grandchildren. Took care of our whole family for many many years. Best family Doctor eve... Read more

Dr. J.M Dickson

Dr. J.M Dickson

World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
55 reviews

Latest Rating

Dr. Dickson has been caring for my son with his ear tubes for over a year now. He is the kindest man and knowledgeable and makes me feel confident when we leave his... Read more

Dr. George MacCharles

Dr. George MacCharles

16 reviews

Latest Rating

It's been awhile that I lost Dr. Maccharles and I miss him dearly. He was truly the best. I was admitted to Surrey memorial hospital in January 2014 and he noticed... Read more

Dr. Robert Schweigel

Dr. Robert Schweigel

20 reviews

Latest Rating

MY TOTAL KNEE REPLACEMENT SURGERY WAS PERFORMED BY DR SCHWEIGEL NOVEMBER 30, 2017. EVERYTHING WENT EXCELLENT BY HIS EXPERTISE AND NEXT DAY HE CAME TO VISIT ME IN HOS... Read more


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