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Surrey Memorial Hospital

Surrey Memorial Hospital

Hospital
87 reviews
Unavailable
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Rate Surrey Memorial Hospital

Cleanliness
Facilities
Services
Value

Ratings for Surrey Memorial Hospital

1
Cleanliness
1
Facilities
1
Services
1
Value

Worst hospital to go in emergency. 10 hours wait to see a doctor. Rude and unprofessional nurses in CATZ. Left with horrible pain and without treatment.

flag | Submitted April 1, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

The staff in the Pediatric Emergency is the worst we have ever dealt with. It started with the unpleasant and impolite Triage Nurse's comments about why a child is wearing a mask. Then, they forgot to ask us whether the kid has any allergies, and later on, when we told them they ignored it and didn't bother to put a special bracelet on. It took them 20 (!) hours to transfer the referral from Emergency to Ultrasound Department. During that time the kid couldn't drink or eat because of possible urgent surgery based on ultrasound results. If we didn't bugged them on hourly bases and didn't threatened to leave the hospital, we would've been waiting for much longer. Nursing stations seemed to be overcrowded, but pacing was ridiculously slow. Some nurses simply escaped from us by saying that they have "more important thing to do", others tried to help us, but tried to call a wrong doctor. Total incompetence and lack of any management. And at the end, the staff at the Children's Health, when we got transferred there, "forgot" to give us the release papers! It was the worst experience in our life. It was inhumane, life threatening for the kid, and simply, a torture for all of us.

flag | Submitted March 31, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Worst hospital ever! Would never go here again! Came in with abdominal pain didn't even give me an Ultrasound just said I was fine. It ended up being pretty serious!

flag | Submitted March 12, 2018

4
Cleanliness
4
Facilities
4
Services
4
Value

Would like to commend Nurse Amy or Amie of Emergency Section for her excellent service. She made my wife at home while in the hospital yesterday.

flag | Submitted March 9, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

Filthy. Insolent nurses. Woken up at 6:30 AM and kept awake until midnight by other people's visitors (told "it's a cultural thing"). I left with a deep-wound infection that almost killed me.

flag | Submitted March 8, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

The emergency Dept CATZ is horrible. The nurses rude and disrespectful! 12 hour wait times minimum! I finally got into a room, where there was trash and dirty gloves all over the floor. Other patients coming into my room to put their used gowns in the laundry hamper, which I promptly moved to the hallway. The absolute worst hospital I have ever had the displeasure of going to!

flag | Submitted March 4, 2018

5
Cleanliness
5
Facilities
5
Services
5
Value

I am just home from a seven day stay at SMH. I arrived by ambulance in the early morning hours. I was in considerable pain. The emergency room doctor after reviewing my medical history and observing my symptoms made an accurate assessment of the medical problems. He followed this up with the usual lab work and an x-ray and then to get a more accurate reading a CT scan.. My case was then assigned to a general surgeon who continued to a detailed exam. In less than an even hour wait I was wheeled into the OR suite for surgery. All the way along I was treated with respect and advised of the plan ahead. The procedure was complex and life saving. Had I waited a day or two longer the result would have been tragic for me. I monitored the nurses daily. They seemed happy with their work and when asked each confirmed this. They all seemed well trained and responsive to patient needs. And. my surgeon was terrific. Very lucky to have him.

flag | Submitted March 1, 2018

2
Cleanliness
1
Facilities
1
Services
1
Value

WORST HOSPITAL WE WENT EARLY IN THE MORNING AND WE SAW FEW PATIENTS WAITING I WAS SO HAPPY THAT WE COULD LEAVE EARLY TOO BUT TOO MUCH DISAPPOINTED THAT WE STILL WAITED LONG HOURS BECAUSE DOCTORS ARENT AVAILABLE SUCH A BIG HOSPITAL AND FEW DOCTORS MOVIN CANADA CAN BE PROUD OF EXCEPT FOR THIS HOSPITAL

flag | Submitted February 25, 2018

3
Cleanliness
1
Facilities
1
Services
1
Value

ONE OF THE DOCTORS IN EMERG. LEFT SOME GLASS IN MY HEAD A FEW YEARS BACK FROM A CAR ACCIDENT I GOT IN. I WISH I WAS THINKING MORE CLEARLY AT THE TIME CUZ I WOULDNT HAVE LET HIM SEW UP MY HEAD WITHOUT TAKING THE GLASS OUT OF MY HEAD. HE SAID HE WAS REALLY LATE FOR SOMETHING VERY IMPORTANT AND WANTED TO LEAVE THE HOSPITAL AND BECAUSE THE COPS WANTED TO COME QUESTION ME ABOUT THE CAR I WAS IN I AGREED IN LETTING HIM STITCH UP MY HEAD WITHOUT TAKING ANY OF THE GLASS OUT OF MY HEAD. HE TOLD ME TO GO HOME TAKE THE STITCHES OUT AND PICK THE GLASS OUT MYSELF. BUT BECAUSE I WAS ON DRUGS I JUST LEFT IT AND NEVER TOOK ANY OF IT OUT AND NOW IM HAVING TERRIBLE PROBLEMS NOW AND DONT KNOW WHAT TO DO.

flag | Submitted January 25, 2018

1
Cleanliness
1
Facilities
1
Services
1
Value

As I read these reviews I am sitting in the 3rd phase of emergency. Been here 5 hours. The December 24 th reviewer is spot on. The. Urges in this shift are the kind that would rip the wings of flys probably birds too. No chairs and no manners.

flag | Submitted January 9, 2018

Doctors at Surrey Memorial Hospital

Dr. Elaine Jackson

Dr. Elaine Jackson

40 reviews

Latest Rating

I have been a patient of Dr. Jackson for over 20 years now and I think she is a brilliant doctor I trust her fully.

Dr. Nevio Cimolai

Dr. Nevio Cimolai

42 reviews

Latest Rating

Dr. Cimolai is the most helpful, caring, knowledgeable and patient-centered doctor that we have ever seen in BC. We are so glad that he is our GP. After a long battl... Read more

Dr. Peter Mukheibir

Dr. Peter Mukheibir

39 reviews

Latest Rating

Dr Mukheibir is a fantastic Doctor. He has been mine and most of my extended families doctor since our previous doctor retired from practice. He has all the most ama... Read more

Dr. Paul Oxley

Dr. Paul Oxley

58 reviews

Latest Rating

My facelift was done about two months ago and it looks amazing. A friend had recommended Dr. Oxley and I'm so glad I went to see him. Couldn't recommend him higher... Read more

Dr. Peter Tan

Dr. Peter Tan

11 reviews

Latest Rating

Great Doctor, I'm still alive and that says it all.

Dr. R. James Bond

Dr. R. James Bond

44 reviews

Latest Rating

Dr Bond is a kind, talented surgeon who performed the Nuss procedure on my son. Now that the bar is removed, my son can breathe freely and has a beautiful chest - Th... Read more

Dr. Todd Arnold

Dr. Todd Arnold

9 reviews

Latest Rating

Dr Todd Arnold was our family Doctor from 1989 to 2016. He delivered all our grandchildren. Took care of our whole family for many many years. Best family Doctor eve... Read more

Dr. J.M Dickson

Dr. J.M Dickson

World Class Punctuality Badge
Exceptionally Helpful Badge
Highly Knowledgeable Badge
56 reviews

Latest Rating

He was helpful, down to earth, knowledgeable, kind gentle and caring. I knew my son was in great hands with dr.dickson. During the day of surgery he was so good... Read more

Dr. George MacCharles

Dr. George MacCharles

16 reviews

Latest Rating

It's been awhile that I lost Dr. Maccharles and I miss him dearly. He was truly the best. I was admitted to Surrey memorial hospital in January 2014 and he noticed... Read more

Dr. Robert Schweigel

Dr. Robert Schweigel

20 reviews

Latest Rating

MY TOTAL KNEE REPLACEMENT SURGERY WAS PERFORMED BY DR SCHWEIGEL NOVEMBER 30, 2017. EVERYTHING WENT EXCELLENT BY HIS EXPERTISE AND NEXT DAY HE CAME TO VISIT ME IN HOS... Read more


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