Rate Surrey Memorial Hospital
Ratings for Surrey Memorial Hospital
I have found ,as an outpatient, a lot of people here just don’t care. They stuff things off which are meaningful an relevant to a patients well being. If you can possibly help it...DO NOT come to this hospital. Insensitive is a very correct word to use for stafff here at SMH. Someone mentioned they are polite, Is this a sad morbid joke. A number of people are rude, could care less, don’t bother answering calls, don’t return calls. I could go,on. What’s the point? Fraser Health isn’t doing anything to fix the problems at SMH. Contact the Minister of Health.
Why is Surrey Memorial allowed to operate when it has terrible reviews. I too have been damaged by Surrey Memorial Hospital clinicians, medical battery, October 15, 2017>. I was taken by ambulance to ER for a GI Bleed, admitted hours later to 3 West Medical floor where nurses did not answer call buttons, were rude and unavailable. My bed linen was not changed for 7 days, blood was spattered on walls and floor in room and bathroom not cleaned. Piles of dirt were swept to a corner of the room, plus hallway, and left all day. I was never given a shower for seven days, or even a sponge bath except what I could manage myself with two arms hooked to IV's. I was given a severe infection in my left hand from improper IV care. Multiple nurses refused to restart another IV, even though my hand and arm was red and infected. Later after forcing a nurse to remove the IV, I received 500mgs. Clindamycin IV and tablets for 7 days for a staphylococcus areus infection At the same time my right arm was damaged by SMH with multiple blood clots, which are still resolving, (01/08/18) from improper insertion and care of a Glide Line. Discharged without treatment for blood clots. Readmitted to Burnaby Hospital, through ER, for final antibiotic treatment and heparin IV for four more days. Total hospital stay at both hospitals, 13 days. I was placed on Xeralto anti coagulant for months at mostly my expense. This a very expensive medication, $125. + for 30 tablets with Special Authority approval. At least Burnaby Hospital administered proper treatment and did no further damage to me. We as patients who are victims of medical battery from SMH are telling you it is dirty, ( I was given a staph infection) clinicians are incompetent, insolent...Why is nothing done to change this? Yes they almost killed me with a severe staph infection, and blood clots, twice in seven days. I easily could have had a stroke as a result of this negligence. I am not the only victim. If there were a rating of minus one, I would choose that option. Why are we not allowed to sue for medical damage done to us?
Insensitive staff at triage! They will tell you to call them or go to the hospital if you are 1. Bleeding 2. Regular contractions every less than 5 mins 3. Water breaks 4. Decrease in fetal movement. I’ve been bleeding but they sent me home saying it’s normal. Went there as I have 3-7 minutes regular contractions every less than 5 mins, they sent me home again. I also went there as I’ve been leaking clear fluid with bright red blood (soaked 2 pads and thought my water broke but test for amniotic fluid is negative). I was scheduled for induction yesterday (July 7) but they called me saying they we’re full and asked me to go to Ridge Meadows Hospital which is 30 mins away from my house and to call them back after that. Dr. Sidhu of Ridge Meadows Hospital did the 1st insertion of medication and told me to call Surrey Hospital after 12hrs for the 2nd medication as it was the plan they talked about. I called triage regarding this, guess what, the lady told me that I don’t need to call them and that I will have to wait for them to call me. I’m 41 weeks and 2 days now, was admitted to Surrey Memorial Hospital at 32 weeks for partial placental abruption. I’m wondering if they’re waiting for my placenta to stop working before they will take me seriously.
I feel like the funding is poorly allocated. I see nurses working extremely hard and all due to the lack of staffing available. I felt like my nurse provided the best care possible but she burnt herself out because she could never find a helping hand. She had informed me that the manager cannot provide workload due to a lack of funding. This is poor management if anything because more staff would make better care for us patients.
Doctors at Surrey Memorial Hospital
Dr. Elaine Jackson's Latest Rating
shes is one the best doctors ever had shes been family doctor also for my kids for close to 22 years .Takes time listen your concerns also never rushes you
Dr. Peter Tan's Latest Rating
Great Doctor, I'm still alive and that says it all.
Dr. Todd Arnold's Latest Rating
Very kind, knowledgeable, caring for patients, with manners, going extra mile for patient well being . Thank you dr Arnold,T.