Rate Eden Intermediate Care Centre
Ratings for Eden Intermediate Care Centre
Mother past away from undue care attention. Poor management, poor communication, liers, understaff, patient care ratio unacceptable. Unwilling to work with families, management unfriendly. Staff friendly, yet over worked leading to mistakes, and decrease to attending to the needs of the elderly. Food is poor.. Hot and stuffy in summer months... Would not recommend.. Had many complaints, investigations. The higher the need of the residents the more money they receive, yet won't put more staff on the floor to attend to there needs. It's a warehouse for the elderly!
This place is full of bugs, they were crawling all over my grandma in her bed, her shoes you would have to shake off the lines also there are leaks coming from the ceiling everytime it rains it stinks like mould and the staff seem afraid to say anything to the managment Some of the staff seem to work way more than should be legal and that worries me for the safety of my grandma.