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Rate Dr. Ercole Franco Leone
Dr. Ercole Franco Leone's Ratings
Never have I seen a specialist so prepared. He had my history preread before he came into the room and knew the results of all prior tests without even having to go back through my file. No redundant questions, personable, efficient, friendly, kind manner and very professional. Definitely determined to find answers. Second appointment was equally as impressive and I feel he truly cares. I would highly recommend him.
After waiting two months for an appointment, I finally had an appointment with Dr. Leone to have a cystocopy examination as requested by my GP. He was disengaged, seemed uninterested and in a hurry to leave as we had a very short, disjoined and unhelpful conversation. He did not offer any explanations, offer any helpful medical information or ask any useful questions. He said that the cystocopy could not be done that day/week, but will be scheduled for June, 2015 at Mount St. Joseph Hospital, which I was surprised and upset to hear I was then sent to his receptionist and was told that my "Surgery date" would be June 2, 2015, but a time has not yet been set, and it would be done under general anesthesia; a bladder biopsy would possibly also be done. I was told to expect a 3 to 4 hour wait in the hospital waiting room before the procedure might take place. I had to be accompanied by an adult when going home after the surgery. I was not given a choice regarding whether the procedure would be performed under general anesthesia or without, using a "numbing" gel as I wished. The receptionist ignored my objections to having a general anesthesia, delaying the procedure, and waiting for 3 to 4 hours for the procedure to be done. I was then given several forms to fill out in the lobby, requiring dr's names, dates of past medical treatments, etc. I was not told in advance to have that information available. It was overall an unfriendly, disorganized appointment that I do not wish to experience again.
My overall view is that the appointment was disorganized, unhelpful, inconsiderate and frustrating. I plan on cancelling the procedure at Mount St.. Joseph Hospital and will not again make an appointment with Dr Leone.
Dr Leone is one of those special surgons that knows how to connect and communicate with patients. He respects the emotional trauma related to his specialty, always excercising safety and caution with each step. I. A few days post op from what I consider to be a delicate procedure. He was kind, straight forward and followed up post opperatively with information on the procedure as to its precived successes. I GS e been trying to understand the post opperatively complications and his front desk staff have been a blockade, with advise like call 911 or make an apt. This is a doctor I trust and would recommend him to anyone with urinary related problems.
Over period of 2 years, I was treated by Dr leone 12 times 3 major surgeries and numerous minor. He was always helpful,informative and always available. Have not figured when he sleeps! Would not hesitate to recommend him
Dr. Ercole is one the worst doctor I have ever seen. I had a problem that hasn't easy to detect. He didnt make any efforts to help me. He just went throw the motions.
His greatest advice has to "take a trip".
After 6 months I was finally able to change doctors.
Dr. Ercole is a disgrace to the profession
I talked and visited 3 urologists in the Vancouver area. Dr. Leonne knows what he's doing and is excellent. I'm a retired pharmacist so I talked to another retired urologist I've known for 30+ years and Dr. Leonne came highly recommended. Did a great job in the diagnosis and advise he gave me. Did nerve sparing prostectomy. Did a great job. Very very pleased.
Someone called me to confirm my appointment with Dr Leone. I was confused so asked when the appointment was. The female voice would not tell me and hung up. Reading commments on staff and receptionist from past comments I believe the same nasty one still works there. So to date I have not seen Dr Leone.
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