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On the last day of completing Mr. Russ's program, he advised me to seek a psychiatrist; medication for my Depression/Anxiety disorder would be the next step in my recovery. I agreed & Mr. Russ promptly informed me that a good friend of his was a wonderful, highly respected Doctor of Psychiatry & ask if i would like him to call Dr. Smith right then & there to see if he would take me as a patient. After my agreement Mr. Russ called & Dr. Smith immediately answered his call.. (this was mid-afternoon so i am fairly certain that the call was made to Dr. Smith's personal mobile phone number, as i would learn later that Dr. Smith, nor any staff member, answers the office phone; ever!) Dr. Smith told Mr. Russ that if i could be at his office at 6:00am the following morning that he would take me as a patient. My best friend, who had gone through Mr. Russ's 6 week program with me as i was unable to drive myself anywhere at the time, spoke up & said \"Yes, I'll see to it that she's there at 6:00am the following morning\".. thus began my 10 + years as a patient of Dr. Jeffery Smith. As time went on, Dr. Smith did finally find a medication regiment for me that improved my Depression Diagnosis significantly; however, Dr. Smith informed me that with the depression lifting, now the Anxiety Disorder would come on me \"like a lion\" & that the anxiety medication may need to be altered from time to time. He was exactly right on that assessment, & as the years passed would change my anxiety medication as needed & i became fairly stable to the point of needing only 2 visits per year with him; always knowing that if any problems occurred i could call for a visit at any time. I always made my next appointment visit with him before i left the office through his office staff, & had no problems to speak of until October of 2018. As usual, i had made my October 22nd appointment in the Spring of 2018, six months in advance. (by January of 2009 , at Dr. Smith's urgent suggestions several years prior saying that when i was ready to file for disability he would stand 100% behind me, as in his professional opinion i would never be able to work in an office environment again),, i applied for & received with no problems Medicare Disability. A few years later i became eligible for Medicaid as well & am currently active on both programs. Upon my arrival for my October 22nd, 2018 appointment i was told by his office staff member that i had no appointment scheduled for that day; i showed her my appointment card & she checked again,; the new office trainee had mixed up my appointment by mistake & i was told that i would need to reschedule. Knowing that my sister had always had to take time from her job to get me to my appointments, i insisted that my appointment time for that day be respected, regardless of the fact that the trainee had made the mistake. I was immediately told no, \"you will need to reschedule\"... Dr. Smith had started me on a new prescription in the Spring & i needed to at least have him write a refill for me that day; reluctantly the office staffer did make a quick call to Dr. Smith & he did write the refill for me, without even seeing me (any appointment i had previously had with him took all of 5 to 8 minutes), & i admit that i became furiously agitated (expected i would say from a long time Depression/High Anxiety patient), that he would not take those very few minutes to see me but appeased me by writing the refill! I also needed to discuss with Dr. Smith that my sisters job would keep her i travel the entire year of 2019, & that she planned to retire after 43 years with a large company in June of 2020; so my ride to my appointmens with him over the next couple of years would need to be altered... But i never got to see him again after the fiasco that took place by his office staff that day. After my sisters retirement, i have called more than several times to be reinstated as a patient... Only to be told that i would need a Referral from my Primary Care Doctor as a new patient, which i did & they were told that Dr. Smith did not take Medicaid patients. It is now February of 2021 & still i can not get back in with Dr. Smith! After the horrific year of 2020 for All of us, it does seem to me that a decent, caring Dr. of Psychiatry would be more than willing to accommodate a previously recent, High Anxiety patient reaching out to him for help; i offered to remain self-pay if need be. His ignorance & disregard of me has been appallingly difficult to understand: My mental & emotional health is of no consequence to Dr. Smith nor his staff; i believed that the Oath to his patients would be of consequence to him, but i was wrong.. & now i suffer as if i had just been standing in his friends office, Mr. Russ, many years ago.","sample_rating_pk":"4608609","customer_id":null,"appointments_available":false,"appointments_enabled":false,"appointments_email":null,"appointments_message":null,"appointments_thank_you_message":null,"accepting_virtual_appointments":null,"gallery_enabled":false,"rating_request_tools_enabled":false,"ratings_disabled":false,"doctor_location_hours":[],"is_promoted_doctor":false,"force_login_to_rate":false,"reviewed_ratings_only":false,"vanity_specialty":"","alert":null,"ranking":{"count":52,"value":6},"is_analytics_dashboard_visible":false,"doctor_locations_on_display":[{"id":2016643,"primary":true,"verified":true,"source":null,"location":{"id":2016646,"category":"clinic","created":"2014-06-14T16:14:31.811429-04:00","modified":"2015-06-05T18:05:10.706902-04:00","longitude":-82.260082,"latitude":34.818545,"slug":"us-sc-greenville-piedmont-psychiatric-service","city":{"id":1204,"province_name":"South Carolina","province_slug":"sc","country_name":"United States","country_slug":"us","cover_images":{"autoxauto":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg","253x83":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg_thumbs/v1_at_253x83.jpg"},"modified":"2020-02-03T13:11:22.980978-05:00","created":"2014-06-25T11:34:15.276909-04:00","deleted":false,"slug":"greenville","name":"Greenville","cover_image":null,"province":44},"suite_on_display":null,"name":"PIEDMONT PSYCHIATRIC SERVICE","address":"2094 WOODRUFF RD","suite":null,"postal_code":"29607","city_id":1204,"phone_number":null,"website":null,"image":null,"images":{"165x165":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_165x165.7ed2777bc15f.jpg","autoxauto":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_autoxauto.7ed2777bc15f.jpg","70x70":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_70x70.8dbdd6486c65.jpg","77x77":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_77x77.8dbdd6486c65.jpg","100x100":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_100x100.c205560f7442.jpg"},"rating":{"bestRating":0,"facilities":0,"value":0,"average":0,"count":0,"cleanliness":0,"services":0},"url":"/clinic/us-sc-greenville-piedmont-psychiatric-service/","geocode_address":"piedmont psychiatric service, 2094 woodruff rd, greenville, south carolina, united states, 29607"},"location_id":2016646},{"id":2124557,"primary":false,"verified":true,"source":null,"location":{"id":2096705,"category":"hospital","created":"2014-06-15T01:15:53.009464-04:00","modified":"2024-04-03T21:25:09.351997-04:00","longitude":176.860952,"latitude":-39.639976,"slug":"us-sc-greenville-greenville-memorial-hospital-667","city":{"id":1204,"province_name":"South Carolina","province_slug":"sc","country_name":"United States","country_slug":"us","cover_images":{"autoxauto":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg","253x83":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg_thumbs/v1_at_253x83.jpg"},"modified":"2020-02-03T13:11:22.980978-05:00","created":"2014-06-25T11:34:15.276909-04:00","deleted":false,"slug":"greenville","name":"Greenville","cover_image":null,"province":44},"suite_on_display":null,"name":"Greenville Memorial Hospital","address":"701 Grove Road","suite":null,"postal_code":"29605","city_id":1204,"phone_number":"8644557000","website":null,"image":null,"images":{"165x165":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_165x165.831ca232d56c.jpg","autoxauto":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_autoxauto.2e5b91e9d187.jpg","70x70":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_70x70.a4b5fa258b6e.jpg","77x77":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_77x77.a4b5fa258b6e.jpg","100x100":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_100x100.831ca232d56c.jpg"},"rating":{"bestRating":5.0,"facilities":3.30769230769231,"value":3.0,"average":3.0961538461538476,"count":13,"cleanliness":2.76923076923077,"services":3.30769230769231},"url":"/hospital/us-sc-greenville-greenville-memorial-hospital-667/","geocode_address":"greenville memorial hospital, 701 grove road, greenville, south carolina, united states, 29605"},"location_id":2096705}],"display_ads_on_profile":true}}

Dr. Jeffrey K. Smith

Dr. Jeffrey K. Smith

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