Ratings for Dr. Mary T. Mancuso
I have been going to Dr. Mancuso's for several years now and I have never had a bad experience. The staff is all very nice and helpful. And my cleanings are always great. Dr. Mancuso is personable and highly skilled, and she explains what is going on in your mouth in ways that are easy to understand. She never pushes me to undergo any work I'm not comfortable with. She always gives me different options to choose from. I highly recommend her!
The first thing I appreciate when visiting this office is how they manage to stay on time. The next thing is the staff. They are friendly, professional, and attentive. Dr. Mancuso is my families favorite doctor. Not only is she highly skilled, but she is an extremely caring and informative. She totally changed my appearance using cosmetic and laser dentistry which was completely painless. Based on her recommendations, she treated my children with orthodontics at an early age which allowed my kids to go through their teen years without braces. My family recommends her highly!
I thought she was a good dentist but caused me all sorts of problems that I had to end up removing 3 teeth and getting implants. Do not recommend. Her techniques are old and not modern.
Dr. Mary T. Mancuso's response
This unsubstantiated "review" was posted immediately after Dr. Mancuso's refused to purchase reputation-defending services. The ratings and the comments are obviously contrary to Dr. Mancuso's genuine patient reviews.
Submitted February 25, 2015
My family have been patients of Dr. Mancuso for a number of years now. Dr. Mancuso along with the entire staff is always friendly and tries their best to accommodate you. You never have wait longer than 5 minutes before they take you in. They try to make it the best experience possible and ask you if you would like to watch a movie or listen to music which is something I have never come across before anywhere else. In cases of emergencies, she has even helped me out even when the office was closed. They are caring and personable and are interested in you as person not just as a patient. Right away you can tell that Dr. Mancuso is passionate about what she does. She is always up-to-date on the newest technologies and practices within dentistry. She does not cut corners and provides the highest quality of service.
Dr. Mancuso solved a difficult and long-standing problem with the removal of an existing bridge, the extraction of an infected anchor tooth and the creation and installation of an amazing five-tooth bridge. (I opted for the bridge rather than an alternative solution she offered employing implants.) While the entire process took several months I never had any discomfort as she fashioned a temporary bridge to use until the extraction healed and the final bridge could be installed. During this time the temporary had to be removed and replaced several times for ongoing work. On one occasion, near the end of the procedure, the temporary bridge came loose on a Sunday. I called the office and found it closed. I called Dr. Mancuso's cell phone hoping she could fit me on on Monday. Instead, she insisted on opening her office and correcting the problem immediately. I was delighted and amazed. The final bridge is now in place. It feels entirely comfortable and functions perfectly.
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