Facebook Pixel

Ratings for Dr. Hugo Law

1
Staff
1
Punctuality
3
Helpfulness
3
Knowledge

Always overbooked. Making an appointment is a joke here. You are really lucky if you're able to see the doctor 2 hours after your appointment time. So, what is the point making an appointment in advance.

Was this rating useful? 0

flag | Submitted January 4, 2018

1
Staff
1
Punctuality
2
Helpfulness
3
Knowledge

Always overbooked. Non transparent acceptance of walk ins (friends & family). Average wait time: 2+ hours. Doesn’t listen to patient concerns or care about patient input. Rushes appointments. Pushes prescriptions. Very difficult to get referrals for specialists. Receptionists are RUDE. He needs to retire.

Was this rating useful? 0

flag | Submitted November 7, 2017

1
Staff
1
Punctuality
4
Helpfulness
4
Knowledge

3 generations of my Family has been with Dr Hugo Law for well over 20 years now and recently we started seeing Ivan Law who is very helpful and attentive and great to communicate with. However my family is debating changing our doctor due to their staffing specifically their two full time receptionists. The comments posted of them are quite accurate as they definitely dont show at the very least any courteousness. As a chinese canadian who speaks cantonese i have witnessed first hand the difference in tone and just overall willingness to help as any extra questions asked are simply returned with a heavy sense of disrespect and attitude. I have much respect for both father and son however i sincerely cannot say the same for both receptionists excluding the one receptionist that fills in on weekends and when they are absent

Was this rating useful? 0

flag | Submitted October 10, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

The worst doctor ever. He needs to retire. Need to hire better staff and nurses to make the office more effective and flow smoothly. The secretaries don't know what their doing. Its just basically wasting his money on ineffective staff. His son, Dr. Ivan. He needs to make the office grow. Use an email system. Hire ppl! It's the only way to make the office more effective. Dr. Ivan, u have so much potential. Make this office a better place!

Was this rating useful? 0

flag | Submitted July 26, 2017

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Very horrible doctor, everytime it takes my dad at least 3 honours to see him. And always rush to finish the visit. Do not take the time to listen to patients.

Was this rating useful? 0

flag | Submitted March 12, 2017

4
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Dr. Law is definitely knowledgeable and helpful. He does bloodwork too which is why sometimes he takes very long seeing one patient. His time management isn't that great but i think he is respectable and hard working. Staff members are alright. Not as bad as other people say I believe.

Was this rating useful? 0

flag | Submitted September 27, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

He doesn't care about his patients just his wallet.

Was this rating useful? 2

flag | Submitted September 1, 2015

3
Staff
1
Punctuality
2
Helpfulness
2
Knowledge

Wait is at least an hour, over two hours waits are common, several times waited over three hours, patients been checked in and go out for food finding still have to wait an hour before seeing the doctor. Simple thing like getting a signed needle card takes two trips, claiming have to check it out first.

Was this rating useful? 2

flag | Submitted July 27, 2015

1
Staff
1
Punctuality
2
Helpfulness
4
Knowledge

He only cares about the money, wait time is always two or three hours. The person who rated him 5 stars must be his brother or best friend. If there wasn't such a shortage of Doctors I would certainly change to someone else.

Was this rating useful? 2

flag | Submitted January 12, 2015

2
Staff
1
Punctuality
3
Helpfulness
3
Knowledge

I think the doctor is good but his timing is very bad, you have to wait 3 to 4 hours before receiving the doctors service. He is always over booking. Seeing this doctor is very frustrative!

Was this rating useful? 1

flag | Submitted November 6, 2014

Rate this Doctor

Dr. Hugo Law's Credentials


Facility Affiliations


Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

Unavailable


Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield


Sign up for our newsletter to get the latest health news and tips.