Ratings for Dr. Hugo Law
I am a new patient of Dr. Ivan Law and have seen him few times. Dr. Ivan Law is an excellent doc; he listens and cares his patients. He will not rush you out of his office. I do agree both receptionists are impatient and don't treat patients with respect!
I do agree completely with comments on wait time, and that it is frustrating when one is sick and still have to wait for a long time to see the doctor. However, I totally disagree on the negative comments on Dr. Hugo Law. While I am waiting in one of the waiting rooms, I can tell how long he spends with each patient so he does not rush his patient out. He is caring and knowledgeable. Yes, he is overbooked but would one like to be turned away when one is sick and cannot see a doctor? I firmly believe that he cares so he takes in more patients than those already scheduled. One has to ask, if he is so bad as some of the reviews stated, why does Dr. Law still have so many patients?
Worst doctor ever seen worldwide! Unprofessional impatience rushed patients out after you have waited 2-3hours even appointments booked. Last visit he even raised his voice and yelled! Each visit he received 40 or 80 from me, and still not answering my questions in a good manner. Receipts not even put your diagnosis. Terrible rude staffs ever! Which makes the same horrible team. Same apply to the pharmacy. If you need physio after accident, this doctor will instruct you to his money business related neighborhood only if you don’t go with them he won’t write the referral of physio needs. Please don’t waste time! Ultimate mistreatment ever in my life without any of respect needed to give them!! Just telling all truth here. Good luck!
I resonate with a lot of the comments/reviews here. The wait time is incredibly long at least 1.5 hour wait. The receptionists are not only unhelpful, but they are rude (very impatient and always irritated). There is no focus in patient care, they would not want to speak with you for more than 1 minute. You are better off going to a walk-in clinic than here.
Always overbooked. Non transparent acceptance of walk ins (friends & family). Average wait time: 2+ hours. Doesn’t listen to patient concerns or care about patient input. Rushes appointments. Pushes prescriptions. Very difficult to get referrals for specialists. Receptionists are RUDE. He needs to retire.
3 generations of my Family has been with Dr Hugo Law for well over 20 years now and recently we started seeing Ivan Law who is very helpful and attentive and great to communicate with. However my family is debating changing our doctor due to their staffing specifically their two full time receptionists. The comments posted of them are quite accurate as they definitely dont show at the very least any courteousness. As a chinese canadian who speaks cantonese i have witnessed first hand the difference in tone and just overall willingness to help as any extra questions asked are simply returned with a heavy sense of disrespect and attitude. I have much respect for both father and son however i sincerely cannot say the same for both receptionists excluding the one receptionist that fills in on weekends and when they are absent
The worst doctor ever. He needs to retire. Need to hire better staff and nurses to make the office more effective and flow smoothly. The secretaries don't know what their doing. Its just basically wasting his money on ineffective staff. His son, Dr. Ivan. He needs to make the office grow. Use an email system. Hire ppl! It's the only way to make the office more effective. Dr. Ivan, u have so much potential. Make this office a better place!
Dr. Hugo Law's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research