Ratings for Dr. Cindy H. Cheung
I’m in the waiting room to see another doctor and cannot believe how rude the reception staff is to the patients. Just heard her say to an elderly women “yes I definitely told you that last time. We tell everyone that so make your choices”. Apparently this was about choosing lenses post surgery. Then I hear her talking to the other receptionist about the lady. Completely unprofessional!!!
Too busy Doctor to give each patient enough time , I saw her since 2008 I has cataract and Glacoma each time said tell me not yet for surgery, but my eyes so blurry , I am sick from eye drop and not feel good with the drop, she tells me I am young for surgery . Plus the parking lot so expensive and sometimes full , the time to wait in her office too long two hours sometimes more ridiculous
TERRIBLE STAFF. SARAH is the worst. They are rude, arrogant and tarnishes Cheung's professional reputation. I have many friends and acquaintances who have been to Cheung and they all say the same thing about the staff. Cheung's assistant was friendly, but chalked up the awful staff, SARAH, to a personality conflict. Well, must be a conflict with every patient who walks into that office. Many people, including myself, are paying a lot of money to have these surgeries and having someone flip out on you unprovoked is completely unnecessary. Every other receptionist in that office is a pleasure. Get rid of Sarah.
My second comment on Dr. Cheung Appointments still are taking much too long - why, after a year of complaints, is nothing done? Dr. Cheung, after diagnosing my conditions, had no comment about alternatives or the next step, or the trends in you condition. I found out more on the internet, regarding my condition. Once I educated myself, I went to the optometrist and we resolved the corrective lenses required. In other words, one may want to assume that you are managing your file. If anything beyond Dr.Cheung's scope comes up, you will have to deal with it yourself.
I think that Dr. Cheung is trying to singlehandedly compensate for the shortage of Ophthalmologists in the Peterborough. Wait times are 1.5 to 2.5 hours ! I think sometimes the dilation drops are worn off by the time she examines me. She readily makes referrals to specialists when she feel it necessary. I feel that she is capable, thorough, and knowledgeable, but I would appreciate more explanation of her opinions and thought process, and alternatives considered. To summarize -I presently have 4 simultaneous eye conditions, and I have confidence that Dr, Cheung is my best ally in dealing with them.
Dr. Cindy H. Cheung's Credentials
Accepting New Patients
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Awards & Recognitions
Publications & Research