Ratings for Dr. Melanie A. Quartermain
Dr. Q is the best doctor! The staff is professional. I don't expect them to chat and joke around. They are dealing with a lot all day long, and so I understand if they are sometimes brisk. I have been seeing Dr. Q for over 9 years. My family (including two small children), has always received the best care here. We moved a few years ago and still drive back to Kitchener to see her. We've also been happy with the care of the group of doctors that work with Dr. Quartermain, whom we've seen on occasion throughout the 9 years, during the on-call hours.
Doctor Quartermaine is fantastic. She makes each of her patients feel welcome and explains everything that's going on well. She is very personable and works to make sure you understand what's going on with your health and how to maintain/make it better.
She is a good, knowledgeable, professional doctor. Solved the serious health problem I had, that is all that matters to me. Doctor is not your mother and not your friend to listen to your whining wipe your nose. Doctor is there to solve your health issues. Dr. Quartermain does it well.
My husband & I have been patients for 6 yrs. We both LOVE Dr. Q! She is very thorough! In defence of negative comments on this site, she has a "straight, get to the point attitude", as do I, and I love that about her. Once you get to know her, you will feel her warmth and caring. She also encourages patients to be pro-active with their health. If you are neglecting your health in some way, she will call you on it, which I appreciate! If she is late for your appt, it is because she took extra needed time with previous patients, however I have never felt I waited excessively long as was the case with my previous doctors. The staff are great (especially the nurses!). The odd receptionist may appear uncaring and rushed, however that is likely because they are incredibly busy. I don't believe that coddling patients should be at the top of their priority list (apologies for the sarcasim). We are moving and need to find a new G.P. - we will dearly miss Dr. Q!!
Worst doc/staff i have ever come in contact with. Of the 4 appointments I had with this doc only once was i seen within 30 mins of my scheduled appt; the other 3 thet were moved to a later date or i had to wait over an hour to be seen. Staff very rude ignore you if they can. The doc takes her time to see you once in the room and leaves the room as soon as she can so you dont question her. Hate this doc office with a passion i have since left her and i am being 100% honest when i went to tell her that i was no longer her patient her staff member actaully said thats to bad sarcastically and handed me a bill for $50 to switch my info. and the $116 lost was for the day at work i lost because i was sitting in her waiting room waiting to be seen and the doc was behind schedule right! worst doc ever!
Dr. Melanie A. Quartermain's Credentials
Accepting New Patients
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