Ratings for Dr. Daniel H. Kellum
Poor paper work performance. Staff in chargr of fmla are so incompetant in feeling out forms never get right same goes for short term disability forms. Never return phone calls can never reach them when you call always reach voice mail . Waiting period 3 to 4 hrs.
The office staff is very bad ..they dont know how to handle,paper work the right way ...leople shouldnt have to wait 4 weeks to get paper signed and fax back ( titles 19 or ccp )..there crazy ..i guess you get what you pay for,poor service,...very very very bad services ...from the Marbach Office ....
Long wait front office staff at all locations are rude talk down to you .Overcharge you for services that your insurance would cover long wait time you can wait im not kidding for about 3 to 6 hours as a walkin .Then finally when a dr see you you it a p.a spend not even 5 minutes with you and rush you out. this is true for marbach and miliarty and ped and nogliatios locations.
The Schertz location AWFUL! Uncaring physicians, no personality in the staff. Long wait times that are just ridiculous! No one calls you back when they say they will! I went to them for convenience it was not worth it make the drive to another doctor!
Well my OB was Dr.kellum Jr I was not happy nothing was wrong with me medically, & he made me have a c-section he could of just gave me the medicine to pump my contraction! right yes and of course ALL doctors think is money but thats why i will NEVER GO BACK to HIM to have a baby! I had my first baby & had a c-section with no medical problems its non sence! Dont have a baby with this doctor!!!!!
the doctors are great but the staff is horrible at the marbach clinic. all the clinic cares about is the money. they are real quick to collect $$ but when i call in to the peds clinic with concerns about my 6 mth son they will not return your call until 5 hrs later. Also after going to the clinic i had a small balance left on my bill which i had made payments on a regular basis but they actually denied my son service. i told them i would make about a $50 payment and they wanted more and refused service. do not go there. They could care less about the patients themselves.
If you want to see Dr. Kellum Senior or Junior, you must specify and accept no substitutes. They are both excellent and very up to date on treatments and meds. I WOULD LIKE TO CLONE THEM!! Super sharp and very competant. Have been seeing them for years. Just like family. The staff however, is another matter. Can't believe they work for these very smart Docs. Why they keep them is the question. They need to improve their communication skills, people skills, compasion and understanding that most of these people are ILL and need to be dealt with gently. A good command of the English language is a must. They say one thing and mean another with no appology ever given. In my opinion these girls are beyond repair. NEW STAFF IS URGENTLY NEEDED. Also, the PA's leave much to be desired. I can diagnose myself a lot better than they can. GREAT DOCTORS - SORRY STAFF.
Dr. Daniel H. Kellum's Credentials
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