Ratings for Dr. Linda MacDonald
Linda....I refuse to call her doctor was my family dr. My whole life. I am 37. I am gled to hear that I am not alone when it comes to complaints but i would offer a note of caution when it comes to doing something linda doesn't like. I have a chronic disease that she failed to recognize until i went to emergency room half dead amd blind...she dumped me as a patient leaving me without a doc, when i found a new doc she charged $120 to transfer my records. A real classy lady a true professional. .....and marina .....unbelievable. why is she able to operate 4 dsys a week and shes open for 6 hours a day i think. ...ridiculous
to be sure....all the comments are true. I have called Linda's office no less then 45 time. I have stopped in to the office to make an appointment 4 times and then on the fifth visit, when I finally caught in the office, Marina, in her sweetest condescending smile, tells me she cannot make an appointment for me as she has someone waiting for blood work. well, no doubt they have been waiting for some time but I need 30 seconds. That could be a fraction of the time that Marina spends smoozing or gossiping or what ever the heck it is she talks to people about while we wait and the phone rings off the hook. I do not understand whey Linda and Marina think this is ok. Is our time less valuable then theirs? Are we able to complain? No....are you nuts? we can't do that. We need a doctor. So we must take Marina's crap. Personally, it sickens me and i am working on a new doctor.
Dr. Linda has cared for my family for 15 years and has helped us through some difficult times, but for the last few years, we cannot reach her and cannot get an appointment when we need one so rely on the walk-in clinics. It is impossible to speak to the office. In order to make an appointment, one must physically go to the office. The appointment will be for weeks into the future and as a result the ailment either accelerates and requires a trip to a clinic, or goes away on its own,..but it is also impossible to call to cancel the now unnecessary appointment. The care Dr Linda provides is exceptional but communicating with her office is an exercise in pure futility. Marina's suggestion to this problem with being unable to call, leave a message to cancel an appointment was to contact my MLA? I would think a simple answering machine would be a more efficient tool for both the patient and for her appointment scheduling.
I agree with most of the comments...Dr is very good,even better when she has time..she is indeed very busy...Nurse is great...very friendly/no criticism there ....the phone problem is just that..a very BIG problem....not only does it ring forever but after several cut offs you will get a busy signal...very annoying indeed.. and one really does have to go to the office to make appointments..thus most of us just go to a clinic....they do need a receptionist for sure..finances are the reasons I have heard around....but other doctors have them so that just makes our frustration levels even more hightened. Hopefully they will 'tweak" this as someone previously stated. But what choice do we have...have you tried getting another doctor to take you or your family...good luck! She is a good doctor and its a shame we are all so frustrated.
Very, Very, Exceedingly hard to get an appointment. I have tried for days at a time to make one by phone and it just rings and rings. You have to go there and make an appointment in person and I don't know what you are supposed to do when that's not possible. You may as well go to a walk-in clinic in that case which defeats the purpose of having a family doctor. Once you get in, Dr. Linda is great.
I have been a patient of Dr.Linda's for many years. It is difficult to get an appointment,and the usual wait time for me has been 2 hours, but she is worth every minute of waiting for.she is genuinely caring and knowledgeable and when you are finally in the examining room you have her undivided attention for as long as you need.Her patients wait for her because she gives us all the time we want.She is there for me medically and emotionally.What more could I ask for?
Dr. Linda MacDonald's Credentials
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