Ratings for Dr. Chris Keeling
If you have young children or anything that could make it difficult to get into an appointment, go to a different clinic the cancellation policy is very strict. I have a toddler and I am in a graduate program and between sick kid and program requirements I can had to rebook appointments (I always gave minimum 24 hrs notice). I have now been told I can't book with them and I now have to go back to my doctor to get another referral. Waste of health care dollars.
I don't think I can give enough stars to how amazing this clinic is. Dr keeling was amazing and fun and made me feel very comfortable in my own skin. As well as his staff are jusy as amazing. Everyone is so knowledgable and very good at what they specialize in
Front end-staff at Symmetry Dermatology are busy (answering phone lines) but I felt as if I were a number and not a patient/person, especially since this was my first visit to Dr. Keeling's new office. Also, Dr. Keeling was behind by 30 minutes of my original appointment time, and his "10 second visual assessment" was not very reassuring either. He also TALKED over the patient, rather than discussed. A brief glance, does not make a firm diagnosis. My appointment was not for cosmetic reasons, so I felt short-changed by Dr Keeling. His assistant, Jamie, however, was pleasant and far more helpful. Also to be noted: the new location in Windermere is under road construction and road detours are in effect.
I have been thrilled with the service I have received from Dr. Keeling and his staff. They have been kind, gentle, thoughtful and have provided me with greater comfort and service than any dermatologist I have seen previously. There was one blip in that my chart was lost but they quickly set up a new chart and had me up and running for surgery. Very thankful for being referred to Dr. Keeling!
Dr keeling may be great but his front staff is horrible. Beyond rude. I was told to go to the other location from my doctor. When I called I was rudly told they informed everyone and because I now have missed my appointment I had to wait another 6 months! The girl at the place I went to said they had 8 others before me! If this is how you treat patients I'll go elsewhere. Shame on you!
I am surprised to see the negative comments here. Dr. Keeling is so knowledgeable and gets the job done immediately. Perhaps he seems quick to act, but there are probably thousands waiting for cancer treatments and I was very happy and relieved to have him proceed as soon as he saw me rather book another appointment. Keep up the good work Chris, I am glad to have found you.
I went for a consult. i was in the room for less than ten minutes. he seemed knowledgable but wouldn't explain anything . He does not let the patient speak or listen to the concerns. Without having my permission he burnt some lesions in my face. he told me Oh let me see them and before I said anything he sprayed the areas. no one gave me instructions on what I should do. i google the instructions. honestly, i felt like a number in the room with no respect to me as a patient
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