Ratings for Dr. Susan Fritz-Zavacki
I love Dr. F-Z. She is great, explains eveything very well, and answers all questions. She makes you feel very comfortable. I have not been treated rudely by her staff, nor have I had any trouble scheduling appointments...I just follow the directions about leaving your information for a call back.
I've been seeing Dr. Fritz-Zavacki for over 20 years. She is a gift. She extremely knowledgable and easy to talk to. I've had some punctuality problems, none of which were her fault. These mostly occurred when she was delivering babies or when a surgical procedure went longer than expected. Haven't had any problems with punctuality the last several years. Her nurses have always been nice. Have had a few problems when trying to communicate with office staff about a problem but Jennifer in Appointments is great. Pam, the nurse practitioner, is wonderful.
I was never treated by Dr. Fritz-Zavacki but I was treated by her nurse. The nurse was great but I had some test done and the staff at the office were HORRIBLE. They were rude and very unhelpful. I had simple questions but was not helped. I had to go to my primary doctor to get my health questions answered. They need to change the staff at the office. I refuse to go to them again.
My interactions with Dr. Fritz-Zavacki have been pretty good and I really liked her. However, I have had problems with her staff. One example, I left her staff 3 messages over a 3 week period, asking for a call back regarding a question on lab results and I could not get ANYONE to call me back. I was shocked. VERY poor service.
She was knowledgeable and placed me on the birth control pills but I found her very very hard to reach and her staff was rude on the phone. I didnt go back to her office after that. I would not recommend her to my friends. I had alot of trouble with her nurse answering questions for the doctor and her not responding to me directly. I was told I needed to make an appt to see her for a follow up that the doctor didnt tell me about I asked the front desk why they didnt call me and she said " we are a small office and we dont call clients to make appts " If she got a better staff i would go back but too many troubles with the nurse to continue going there
Dr. Susan Fritz-Zavacki's Credentials
Accepting New Patients
- Southern Illinois University School Of Medicine (Grad. 1979)
Areas of Expertise
Awards & Recognitions
Publications & Research