Ratings for Dr. Heather Stairs
Best doctor ever, we moved t9 saint john but refuse to find a doctor here none come close to our family physician. You can't get any better than the best and she is the very best. Been taking care of my family for sixteen years. Angie, the receptionist is always busy with calls and files and keeps things running smoothly, at times she seems very occupied so people think she's not the best. But I think she is, she always returns my calls and is very quick to make sure my perscriipton needs are met from a distant, she too is an amazing , organized person who does her profession proud.
Dr. Stairs is my boyfriends doctor and gratefully took me in, she is a wonderful doctor and is very knowledgable. Her receptionist is awful though, the phone is always busy when I try to call and make an appointment, as if she just leave the phone off the hook so she doesn't have to answer it. It is very frustrating to take hours to get ahold of her. She is also not a very welcoming person to see when you walk in the door, not friendly. I think Dr. Stairs needs to find new help.
Dr. Stairs is great, but her receptionist sucks. She never ever picks up the phone, I can try calling all day long and not get an answer or the phone is busy. She does not reply to voicemail either. She makes me feel uncomfortable when I am in the office as well. Dr. Stairs should definitely consider hiring new help.
Dr Stairs has been my Doctor since I was a child. She has graciously taken on my husband and my children. She validated every concern I've had. Even though her hours are limited, her Secretary has been great in squeezing us in when the kids are sick, or when we need a last min prescription. I don't know what Ill do if or when she stops practicing...
April 24th2015,tryed calling many times,message said number was disconnected,phone Dr.whites office,they said there was trouble with the phone,,once I did get through,they had finished for the day,,oh man,,very disappointed.will try again on mon.....but she is the best,I wouldn't be here if it wasn't for Dr. Stairs......
I was given Dr Stairs' number when I had my son and didn't have a family doctor. She saw my son for his first few visits and decided to officially take the whole family and be our family doctor. I have had her as my family doctor since 2012 and she has been very helpful and will take me in under short notice if needed. You never have to wait very long when you have an appointment with her. She makes you feel very comfortable and like you can ask her anything! She is by far the best family doctor I have ever had.
Dr. Stairs is an amazing doctor, how every her secretary has never been anything but rude and does not pick up the phone. I would never go to an other doctor because Dr stairs makes me feel comfortable enough to ask anything, but the secretary really does make even just calling in for an appointment a difficult experience.
Her secretary needs to answer the phone I have been trying to get an app for hours now an it just rings an rings it's getting frustrating I've left many msg to her an no call back yet as of Docter stairs she grate love having her for a Docter but she needs to find new help !!!
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