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After waiting 20 minutes in the reception area, I was taken to a patient room and waited another 45 minutes before a staff member came in and said he should be in pretty soon. After an additional 20 minutes, Dr. Richardson came in and I had a very thorough appointment during which time I felt the doctor was caring and concerned about me. At the end, he ordered a barrage of tests, and on my way out of the office handed me 64 pages of information about\r\nCoccydynia. On Monday I returned to have an EEG study and was told by Dr. Richardson that he would call if the test revealed anything of concern. By Thursday I had not heard back so I called the office to follow up since I was anxious about the results. I was told that he had read the report but not written one and I asked for a follow up appointment or at least a phone call to find out what if anything was going on. Then a member of front office told me that my test was abnormal and of course I became alarmed and asked again if I could get an appointment that day or at least a phone call to help put my mind at ease. The answer was no, but you could come in the following day at 9:15. I said great I’ll be there. What happens next is really bizarre. I got a phone call from his office telling me that I’m not a good fit for him, and that he can refer me to another neurologist. Then all of a sudden the report that was only supposedly read at that point was sent to me in written form for me to read and I suppose interpret myself. I was left with no one to discuss the “abnormal” findings from the test. So I immediately consulted with another neurologist, who relieved my fears, and advised there was nothing neurologically wrong.\r\nI should have seen this coming when Dr Richardson refused to speak with me before my EEG about an alarming diagnosis he had written on the order that he had not told me about. It was shocking to think any doctor would allow a member of his staff to give such upsetting news without picking up the phone knowing the anxiety it could cause. My impression is that Dr. Richardson is a knowledgeable person but the lack of empathy and cavalier manner with which his staff delivered the alarming results is unconscionable. I can only attribute his poor management style to being overworked and lacking a supportive, caring and concerned staff that has the basic humanity to put someone’s concerns at ease. His decision to “drop” me without even a phone call alleviating my concerns sets the example for his staff to follow and therein lies the problem. There’s more to the story, but I think you get the idea I should’ve read the reviews online a little more closely. I would avoid this guy at all possible costs.","sample_rating_pk":"5308700","customer_id":null,"appointments_available":false,"appointments_enabled":false,"appointments_email":null,"appointments_message":null,"appointments_thank_you_message":null,"accepting_virtual_appointments":null,"gallery_enabled":false,"rating_request_tools_enabled":false,"ratings_disabled":false,"doctor_location_hours":[],"is_promoted_doctor":false,"force_login_to_rate":false,"reviewed_ratings_only":false,"vanity_specialty":"","alert":null,"ranking":{"value":3,"count":7},"is_analytics_dashboard_visible":false,"doctor_locations_on_display":[{"id":1890961,"primary":true,"verified":true,"source":null,"location":{"id":1890964,"category":"clinic","created":"2014-06-14T11:21:19.993908-04:00","modified":"2022-09-07T00:33:12.618608-04:00","longitude":-119.24773,"latitude":34.27713,"slug":"us-ca-ventura-southern-california-head-pain-and-neurologic-institute","city":{"id":1096,"province_name":"California","province_slug":"ca","country_name":"United States","country_slug":"us","cover_images":{"autoxauto":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg","253x83":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg_thumbs/v1_at_253x83.jpg"},"modified":"2019-02-18T03:51:35.714579-05:00","created":"2014-06-25T11:34:15.276000-04:00","deleted":false,"slug":"ventura","name":"Ventura","cover_image":null,"province":7},"suite_on_display":null,"name":"SOUTHERN CALIFORNIA HEAD PAIN AND NEUROLOGIC INSTITUTE","address":"3555 LOMA VISTA RD","suite":null,"postal_code":"93003","city_id":1096,"phone_number":null,"website":null,"image":null,"images":{"77x77":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_77x77.8dbdd6486c65.jpg","70x70":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_70x70.8dbdd6486c65.jpg","165x165":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_165x165.7ed2777bc15f.jpg","100x100":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_100x100.c205560f7442.jpg","autoxauto":"//www.ratemds.com/static/img/locations/clinic.png_thumbs/v1_at_autoxauto.7ed2777bc15f.jpg"},"rating":{"count":0,"bestRating":0,"average":0,"value":0,"cleanliness":0,"facilities":0,"services":0},"url":"/clinic/us-ca-ventura-southern-california-head-pain-and-neurologic-institute/","geocode_address":"southern california head pain and neurologic institute, 3555 loma vista rd, ventura, california, united states, 93003"},"location_id":1890964},{"id":2195919,"primary":false,"verified":true,"source":null,"location":{"id":2101004,"category":"hospital","created":"2014-06-15T01:39:08.041584-04:00","modified":"2022-10-10T16:46:29.844121-04:00","longitude":-119.258124,"latitude":34.274589,"slug":"us-ca-ventura-community-memorial-hospital-58","city":{"id":1096,"province_name":"California","province_slug":"ca","country_name":"United States","country_slug":"us","cover_images":{"autoxauto":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg","253x83":"https://cdn1.ratemds.com/media/locations/country/united-states.jpg_thumbs/v1_at_253x83.jpg"},"modified":"2019-02-18T03:51:35.714579-05:00","created":"2014-06-25T11:34:15.276000-04:00","deleted":false,"slug":"ventura","name":"Ventura","cover_image":null,"province":7},"suite_on_display":null,"name":"Community Memorial Hospital","address":"147 North Brent Street","suite":null,"postal_code":"93003","city_id":1096,"phone_number":"8056525011","website":null,"image":null,"images":{"77x77":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_77x77.a4b5fa258b6e.jpg","70x70":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_70x70.a4b5fa258b6e.jpg","165x165":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_165x165.831ca232d56c.jpg","100x100":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_100x100.831ca232d56c.jpg","autoxauto":"//www.ratemds.com/static/img/locations/hospital.png_thumbs/v1_at_autoxauto.2e5b91e9d187.jpg"},"rating":{"count":9,"bestRating":5.0,"average":3.1944444444444446,"value":3.0,"cleanliness":3.55555555555556,"facilities":3.11111111111111,"services":3.11111111111111},"url":"/hospital/us-ca-ventura-community-memorial-hospital-58/","geocode_address":"community memorial hospital, 147 north brent street, ventura, california, united states, 93003"},"location_id":2101004}],"display_ads_on_profile":true},"isLoggedIn":false,"selectPlanView":false,"bannerData":{"id":2,"message":"\r\n

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Dr. Scot J. Richardson

Dr. Scot J. Richardson

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