I have nothing but good things to say about Dr. Gentry. I felt very informed and about as ready as any woman taking hormones and trying to conceive for four years could feel. He is so personable and sweet, you get the sense that he's not just your average dr, this man truly cares. While going through an ectopic and then after my egg retrieval I did encounter some "issues" with his Evansville office nurse, Tara. I felt she could come off very rude and was a total 180 in the compassion department compared to the doctor himself! (Which is unfortunate because she us who you deal with for the majority of your cycle.) However, I'm writing off her insensitivity as me being anxious and hormonal and their office running on a skeleton crew... Because without that Dr and those girls I wouldn't currently be carrying a perfect little boy due next spring!
I totally agree this clinic needs a total lesson in compassion and helping others. The staff does not like it if you ask questions and they are very slow at returning calls ( may get the hint when they tell you on their answering machine only leave one message and call) The nurses are very unprofessional and uncaring. They should not be in this profession if they can't handle it.
I have never been treated so poorly by a nurse as I did when I saw dr. Gentrys nurse Tara. Not only did she give me test results in a HALLWAY but she was extremely belittling and unprofessional. I cannot believe that someone who works in such a sensitive area of medicine can be so cruel. We never returned after that awful day and never will.
I have been seeing Dr.Gentry for a short period of time. Dr. Gentry himself is very kind; however not very present. I only seen him briefly my first visit; his nurse Tara has been managing my care since. I am on a clomid, HCG trigger, IUI regimen. Tara is not very good an answering question; not that she in unwilling or unknowlwdgable but her bedside manner is poor. Also the office is not very good at returning calls and you basically have to badger them. Also I had my beta HCG test the Friday prior to a holiday weekend and they state they would call with results that day but did not so I had to wait not only the entire weekend but also that Monday before I could get my results on Tuesday.
My husband and I had our first appointment with Dr.Gentry at his Evansville IN office. It's a 2 hr drive from our home. The staff are very very kind and Dr.Gentry is an absolute sweetheart! My husband had a sperm analysis done that day and I had my blood work done. My husband got his results the very next day which is when they told us we would. However I was told my results would take 3-4 days. I haven't heard anything back yet and its been 7 business days. I have called and left 3 messages to please call me...No one has returned my call. This isn't to find out if I have a cold or the flu, this is to get me started on medication's if I need them to have a baby. Having to go about IVF is hard enough, but to wait and wait for a phone call to be returned is like a slap in the face.
I saw Dr Gentry and his Nurse one time. I'm a patient of Dr henry's and was having horrible cramping so they saw me right away but i had to see Gentry because doctor Henry was out of town. HORRIBLE! he came in during the ultrasound to make sure the baby was ok and left the door open? His nurse following him had to shut it. His nurse is rude! megan no longer works in the office and his nurse now helps Dr. henry with IVF. We are no longer going to go with Dr. Henry because Dr. Gentry's horrible nurse now assists with IVF.
I began seeing Dr.Gentry 4-5 months ago. I am very dissapointed in the care I have received. Dr. Gentry is very friendly and knowledgeable with his patients. Unfortunately you have to deal with his staff the majority of the time. They only have one nurse, Tara who deals with all the patients. They need more staff desperately. I went in for an IUI and ended up waiting 2 hours from the schelduled time. They are always running behind and do not return calls promptly at all! It is very frustrating to be waiting all day for a phone call that is so important. Kristy at the front desk is rude and also makes people feel stupid when asking questions.
The Dr. is getting close to 70 years old and has just lost his touch. The Evansville location is very poorly staffed with very insensitive and lazy employees. Takes multiple phone calls and messages left before they may or may not return your call. Ths process of wanting a child and not being able to have one are very deep sensitive feelings of loss and inadequacey for those trying to concieve. Dr. Gentrys staff is very callous and cold and treats you like you are there for a hang nail not a life altering event.When I last visited the office had an infestion of mice and they had dies in tha walls of the office and it semlled so bad they had candles lit all over the place to hide the odor. I also saw the a nurse holding a pet dog and didnt get off her chair to help anyone she was worried about the dog.The dog had urinated by the desk by the nurse holding it. A dog and mice in a medical facility soemthing doesnt sound very sterile here. After a year of this doctor we are leaving.
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A new 4.5-star rating has been posted. "I have nothing but good things to say about Dr. Gentry. I felt very informed and about as ready as any woman taking hormones and trying to conceive for four yea..."December 31, 2014
A new 1-star rating has been posted. "I totally agree this clinic needs a total lesson in compassion and helping others. The staff does not like it if you ask questions and they are very slow at ret..."November 25, 2014
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