Neerja tries to listen to her patients and relate to them; however, she goes the wrong way to show empathy. Time after time, she brings up personal stories to relate to you. However, I'm not looking for sympathy, I'm really looking for treatment or reasons for some of my symptoms. Her nurses show more genuine empathy. When trying to call med refills in - Neerja questions everything and obviously doesn't look in the chart to see the history of the patient.
Neerja is a great nurse practicioner. She figured out i had a major back problem when 2 certified doctors could not diagnosis the problem. She referred me to spialists that could help me with my pain issues.