Ratings for Dr. Sureen Bachra
This place is disgusting. Let me tell you. Dr Bachra is handling some really shifty business on the side and his customers come in to complain to his workers. But here's my review I took my boyfriend to get glasses here, having no prior knowledge of this place, I had no problems with it at first. During the eye exam ( sat along with him) the Dr just asked if he wanted to try contacts, and hes like "okay sure", BUT you must always state if something will have a cost before offering it to someone. So had had a contact fitting without knowing about it. so when we got the bill it was so expensive! nearly $150 since we had to pay for the contact fitting though we were never notified we had one. plus he wasnt even taught how to do it. dr just gave him a trial and told him to put it in. okay. when we were waiting outside for ?? not sure what they were telling us to wait for. 3 employees there were pushing these 3 ugly expensive frames at us and making us choose one to buy. they didnt give us the option if we wanted glasses today or not. or even let us look around. they were so pushy i thought they were on commission. we managed to escape and go to clearly, but didnt have our prescription on us sadly, so i called image to fax them or send us the prescription. they refused and said it costed money... ABSOLUTE BS!!!! The customer pays for the RX, it is the belonging and possession of the patient, not the freaking store. How dare they say it costs money. what Aholes. And the truth if you want to know it, they ridiculously underpay their staff and doctors, he treats his employees and students like garbage. Their "free" glasses are those bulk boxes they buy from china for like a couple of cents. Why else do you think their groupon exists and they hand out free glasses like candy. Nothing in life is free, everybody. I have many sources to back up these claims. Horrible business, they deserve to be shut down since they're putting a bad name for opticals.
Moved to New Westminster a few years ago. Got an eye exam with another optometrists before Dr. Bachra. Won't say who he is, but anyway, was an ok experience. THEN I went to Dr. Bachra at Lifetime Eyecare and I was like WOW. Super nice woman, knew more about my vision, lenses, and even contacts than anyone I had ever met. The staff was great. Just a wonderful experience overall. There is even an Eye Specialist on staff who I was able to see within a few weeks. Again wow. I am sold and I won't go anywhere else ever again. Dr. Bachra is my #1.
Dr. Bachra is a kind, intelligent and excellent eye doctor. Since Lifetime Eyecare keeps being voted #1 year after year, you have to wonder if the 1 star reviews are fake, written by friends of the other eye doctors to slander her. I wonder, because everyone I know goes to her and everyone loves her to death! These folks are the best anywhere. Go find out for yourself.
Good Reviews are her employees. She is the worst doctor ever. Blamed me for needing adjustments to lenses. She took 4 months and 8 appointments to fit contacts, and I have wore contacts for years - with no problems. Go somewhere else and save yourself the headache.
Not a very pleasant doctor. She made me feel uncomfortable, she was not very helpful. She was running late so she rushed me, she did not answer any of my question and told me to go see my family doctor becuase she couldn't treat me or refract me.. Would not recommend this rude doctor! The staff and her husband were soo rude.
Dr. Bachra has been my Optometrist since 2006. She is amazing. Intelligent, kind, patient and very thorough. I am reading these comments and am amazed, it seems that one person has written 2 horrible and very mean reviews. This persons negative comments don't even make sense to be honest. I question how valid they are. Anyway, Dr. Bachra is the best and I would highly recommend her highly. You will have to search far and wide to find anyone as good as her.
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