Ratings for Dr. Susan V. Areeckal
Visits were like I was wasting her time and she neither listened or cared about my medical issues. Either refused to put me on medication when I suggested it or tried to force me into medications I did not want. Major control freak who's 'holier than thou' attitude left me getting my medical needs met at Urgent Care, rather than deal with her irrational behavior. Looking for a new doctor as this one is the worst!
Telephone staff provides terrible service and don't seem to care about the patient or the issue at hand. Disorganized, multiple calls for the same issue with contradicting answers each time. Frustrating. Mary, the PA, always took great care of me, but she has left the practice. It is difficult to get in and see Dr. Areeckal. Dr. Areeckal is nice and knowledgeable, but her staff makes it difficult to deal with her office. They lost my daughter's medical records. I'm looking for another doctor and one that does not use RGH's call center to answer their calls.
I visited Dr Areeckal three times over the last year - each time complaining of extreme fatigue and shortness of breath. Each time I was told to excercise and lose weight. When she went on Maternity leave I got a chance to see an NP. When the NP walked into the exam room the NP saw IMMEDIATELY that something was very wrong with my color. The NP checked my chart and saw that my HGB was 6 and my CBC was 25 - I was half dead from anemia. The NP started me on high doses of iron right away. One month later all my symptoms disappeared. It doesn't take House M.D. to diagnose anemia. Scarey.
Very arrogant doctor with an atrocious bedside manner. Staff would be rated higher but seem to fear the doctor. Doctor acts likes control freak and does not seem interested in the patient's well being. When an error SHE made innocently was brought to her attention, she was very defensive and then became irate. Left examining room during visit and did not return, angry over non compliance with an unimportant, non-medical issue (joining their website) and never addressed the medical issues at hand. Scolding and assuming. I was not impressed with the first visit , gave her another chance and it was worse. I was very disappointed as I wanted it to work out but found her to be very rude and would not listen to me, downplaying my concerns and bullying me into getting her way --- very strange and weird experience, have never been treated that way by anyone, much less a medical person.
Dr. Areeckal, saved my life. Before she became my pcp I had high blood pressure and high cholesterol. Since she has been treating me my blood pressure and cholesterol has been normal and I have lost weight. She and her pa our amazing. They respond to mycare immediately on any concerns. I'm am so grateful for dr. Areeckal and that she is my primary physician.
There is certainly a reason why you can get into this doctors office so easy and same day. The staff including the PA and Doctor have zero personality. They have no sense of humor and are very uptight! They make assumptions without having all the information. They feel other doctors decisions are not valid if they aren't like their own. The front office personal need to have a better idea of what type of patients their office caters too and direct the ones they can't help to some other provider who could. Very disappointed. If you want a doctor that is down to earth and friendly , this is not the place to go.
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