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🇨🇦 Looking for a primary care provider in Canada? We are here to help!

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She is totally unsympathetic about medication for an MRI. The first MRI she lied to me and said they would send out something. I arrive at the facility and informed that they are out patient and do not medicate, it has to be procured from the doctor. I didn't think it through beforehand, thinking the facility would be informed by my doctor. I dedicded to try it but they clamped my head down and told me not to swallow! After five minutes I could not tolerate any longer. The technician said they were not informed that I was claustrophobic! After telling Dr. Kew and her staff several times that I was. They both totally blew me off and I had to come back the next day for an open MRI. Which was not pleasant either. I cannot help that I am claustrophobic. IT was great inconvenience as I am newrly an hour's drive from the MRI facility and my sister drove me in. At the appontment to find out the results, I told both Dr. Kew and her staff. They remained totally oblivious. Absolutely ignored me. Then they call and want to schedule an MRI for lumbar section of my spine. I said I wanted something so I could tolerate the MRI. They said no. I said I can't do it without it. Person on phone went and talked to Dr. Kew. She came back and said no, older people have bad reactions to drug. I said absolutely not, I had and MRI two years ago and had no reaction. She went back, they still said no. So I told them I just won't do it, forget it. So she came back and said they would prescribe. Scheduled for June 13. On June 12, I did not receive a reminder call and telephoned the office to find out if I was scheduled. The person answering phone said, no, facility called on Friday and cancelled my appointment!! I told her no one informed me. I said that would have been great, to get up at 6:30, drive an hour into Houston, drag my sister out, and then be told my appointment was cancelled. This person LAUGHED. HAHA. NOT FUNNY. 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