Ratings for Dr. Cissy P. Pottanat
Dr. Pottanat has been heaven sent in her care with my 85 year old mother. She is extremely knowledgeable and has given us excellent referrals when needed. My mother hates doctors and she responds well with Dr. Pottanat, who is very patient and has a great sense of humor, as well as a friendly, approachable manner. I can always count on getting ahold of her and sometimes she answers the office phone herself. My sister is able to "attend" the appointments via my cell phone speaker when I take my mother and as she has a medical background herself, is very impressed with Dr. Pottanat. We love the nurses and especially enjoy Ronda, the nurse who comes on Tuesdays & is in her 70s - still very proficient! The only issues we've encountered a few times have been issues with the phone service itself making getting ahold of the office problematic, but not recently.
Absolutely the worst physician I have ever encountered. She makes poor decisions, refuses to do anything she does not have to do. Refused home healthcare for my 82 year old father. Then refused to sign is death certificate. Very rude to hospital staff and family members. Does not belong in this business.
I did not get to meet with the doctor but the office staff were not very helpful and offered poor service. Paul, the office manager, refused to make one phone call to verify the patient's medicare coverage but instead argued about why they couldnt service the patient for 10 minutes. In that same time, they could have easily called the provider number for Medicare. The receptionist also was very resistant in discussing medicare and had a disdainful and frustrated tone. Unsure of the dr's bedside manner but her staff are quite lacking in it!!!
Dr. Cissy P. Pottanat's Credentials
Accepting New Patients
- Med Coll, Gandhiji Univ, Kottayam, Kerala, India (Grad. 1989)
Areas of Expertise
Awards & Recognitions
Publications & Research