Ratings for Dr. Kin C. Kong
The doctor himself is not a good person in general. The front desk and staff are amazing, but the doctor was terrible. Hopefully, he fix his superiority complex and stop yelling at people. I felt disrespected as a person that is not Chinese.
I love Dr. Kong, but it's the front desks mannerism that I am disgruntled with. On my first visit in this office, I walked in and asked if this was Dr. Kong's office. The girl said no. As I was ready to walk out she says, "he works here, but this is not his office." I don't care who owns the office. The reason I asked was to make sure I was in the correct office. Then I had to change my appointment to due to changes and per doctors order if and when something happens change the appointment to come in sooner. I called in to change and appointment and the girl said they were booked. I then explained why it had to be changed and she gave a loud sigh and snapped her tongue because she had to squeeze me in at 4pm. I'm not deaf. Lastly I called back to confirm my appointment for 4 pm. The girl said it was at 4:15. So I asked why was I told 4pm. Her reply was was clear but the attitude of the way it was spoken was uncalled for. Out of the 15yrs I have run a doctors office, if my staff had the manners these women did, tell them to check their attitude or find a new job. It is mainly because of the front desk that good doctors lose patients and business.
Dr. Kin C. Kong's Credentials
Accepting New Patients
- State University Of New York Health Science Center Of Syracuse (Grad. 2000)
Areas of Expertise
Awards & Recognitions
Publications & Research