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a one hour wait, I was told I was next to be seen for my aching ankle. However, when D. Feder finished socializing for 20 minutes with the patient before me in an examination room across mine, he just walked into another exam room to the right where a patient just called on him. After spending time with that patient, he came out and the PA directed him to the room where I was waiting. However, the Dr. chose to go see a lady patient in the room next to where I was. What happened here was not only unfair because I was supposed to be seen before the last two patients, but also disrespectful since I was ignored by the doctor, even though he knew it was my turn to be seen. That's when I really lost it and stormed out of the room and went to the reception desk to get my co-payment refunded and find someone to complain to about what had happened to me. The office manager apologized and wanted to fix things up, but I refused to stay any longer. The manager expressed his understanding and promised to mention the incident at an upcoming corporate meeting. 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Dr. John Martin Feder

Dr. John Martin Feder

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