Ratings for Dr. Mark D. Cox
Dr. Cox, himself, was ok, but cold and distant, though he did answer my questions. The office staff was very rude to me. I know I was decisive, but this is something that is going to be a part of my face for the next 2 years! - One girl rolled her eyes at me as I tried on frames! VERY UNPROFESSIONAL!
This is the first time I've visited Dr. Cox's office. My first impressions were all very good. The staff were super friendly and very knowledgeable. And Dr. Cox himself was great. He was friendly, but definitely professional, understanding and knowledgeable. I'm glad to finally be able to say that I have a primary optometrist in the tri-state area. I would definitely recommend.
Everyone was cheerful and very helpful. Patient and helpful as I couldn't make up my mind when selecting frames. Dr. Cox is personable and caring asked how the family was and asked about my job, I appreciated that. Explained all he was doing and answered all my questions and made suggestions that I wouldn't have thought to ask.
I thought Dr cox was pretty cool. He's not the most outgoing personality or anything, but he made it a point to ask about my job, etc, and took extra time to answer my questions about the eye, contacts, and how my vision prescription affects certain aspects of my life when I'm without glasses or contacts. I'd rather have a doctor that has time to address my concerns than one that shuffles me out as fast as possible without going into any detail or acknowledging that I'm an intelligent creature who wants to understand my physiology in order to live a lifestyle that supports good overall health. I was in the exam room within 10 minutes of my appointment, and the staff was friendly and prompt. Everyone makes personal calls at work on occasion. Sometimes important things come up and must be addressed immediately. I was referred there by a friend and I would do the same for someone else if the opportunity came along. It was a good experience overall.
Difficult time scheduling an appointment. Phyisican was course and abrupt. I felt uncomfortable and uneasy. Physician was upset and angry about 1-800-Contacts and used my time to express his distrust in the company. I did not receive my contact prescription, left with a free pair to try for a couple weeks and will have to return for another visit. Have been wearing contacts for 20 years. Receptionist spent alot of time on personal call while I waited to pay my bill. No other patient was there. Have alot of experience with medical professionals and am still confused about the whole experience.
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