Ratings for Dr. Greg W. Sutherland
Went there as a child for orthodontic work. I remember the staff being unkind to my single mother and making her feel uncomfortable. Associates had an incredibly condescending and worthier than thou attitude. She was overcharged for my orthodontic work and I had to get more work done further down the line. Dr. Sutherland and associates could benefit from lessons in compassion and kindness. I just hope they don't make another feel the way they made my family and I feel. Especially shocking towards a paying guest. I took it as a lesson by example of how ones actions towards others can really influence someone in a positive or negative way and have more of an impact than one realizes. Always treat others with kindness and compassion.
Went there years ago for braces, and the staff was extremely rude. After two years of treatment, I need further orthodontic work done and had to see another orthodontist. Biggest waste of money. Don't go here!
After they had all my money, I received the first very rude comment from the staff. Although they gave my daughter "prizes" for good brushing, they blamed calcium stains, scratches, and grey colored teerh on her brushing??
I went in for a consult only but felt very welcomed by the staff and doctor. I did not have to wait in the waiting room and they took me to the back immediately. Alanna was especially nice and so was Dr. Sutherland. They were able to anser all my conerns and questions.
My daughter (age 16) had her heart set on invisalign for her second phase of treatment.(1st phase-Damon braces) She was told she wasn't a candidate for this type of treatment. I asked my friends and did some research and found a great orthodontist! We chose Dr. Sutherland because of his rating with invisalign (the highest=very experienced) and comments from a friend and her daughter. Our first appt. was informative. We asked again about invisalign and was happily told my daughter would be able to proceed with invisaligh(happiness)! I have my daughter started and my son, who is a wrestler, is also getting invisalign. My kids are happy and that makes me happy. Invisalign is great for teens and teens who play sports. Thank you Dr. Sutherland and staff(Jeanne & Alanna)
I was very apprehensive of getting adult braces but knew that it was a necessity due to function and not something cosmetic. Dr. Sutherland explained my options to me with a well thought out plan for treatment. The staff have been very friendly and are not only excellent clinicians but agents of customer service.
Wonderful environment to have orthodontist work done. Everyone greets you by name with a smile. All the staff are friendly and the building makes you feel at home with the comfortable waiting rome; not that i ever had to wait long. The equipment and new technology in the office seemed to always improve by the next visit. The nurses communicate with the patients what is going on, and ask questions to make sure the patients understand. After the appointment someone clarifies with the patient and guardian what is improving, the target date, and what the braces ect. will begin changing. Then they schedule the next appointment and send out an email the week before to remind you of it
Dr. Greg W. Sutherland's Credentials
Accepting New Patients
- University of Washington (Grad. 1976)
Areas of Expertise
Awards & Recognitions
Publications & Research