All the staff in the clinic is friendly, informative and professional. Kelly provides some of the best care you could ask for and was very instrumental in keeping a serious sciatica issue under total control. She is constantly open to new ideas and stays current in her field. She is open to serving people on their own level of commitment and will treat immediate pain without the demand for a long term contract. I highly recommend her, as well as anyone she welcomes into her clinic as a practitioner as all are highly qualified.
Always hard to pick a doctor, and impossible from the phone book and online. Reviews may help so I thought I'd write this so you know that Dr Norman from Back in Balance is one of the most awesome chiropractors in Ottawa. Her staff is super nice, her new place rocks and so do the massage therapists there. Plus, if you're pregnant or have just given birth, she's really knowledgeable when it comes to taking good care of babies and moms. I'm so happy I found her and feel so much better now that I have a chiro I can trust. Hope this helps someone.
My family have been long time satisfied patients of Dr. Norman's. As I often do, I recently referred a friend. My friend googled Dr. Norman's name and found this site. She called me and told me of a dissatisfied report on here. I had to post on here because honestly the low report on here is in no way a reflection of my experience with dr. Norman, her staff or her fees. I asked Dr Norman about this and alerted her to the posting. She said that she had no idea that any patient had been dissatisfied in the way that was described. The timing seemed to coordinate with the move into their new office and the addition of other doctors and massage therapists. As I expected Dr. Norman said that was no excuse and went to work to try and figure out who the person was that was mischarged and disgruntled. That is just the type of person she is. She cares more than you could ever imagine and her staff is the same. As I told my friend just go and experience it for yourself. You will be glad you did.
She is good but very expensive since moving to her new location. her staff is not the best so watch your bill and appointment times very carefully espcially if you have booked a massage thereapy appointment. We went back to our old Chiro b/c Dr. Norman just costs way to much! 38$ for an infant adjustment! I would rather have less technology and gagets and a better price.
I began seeing Dr. Norman while pregnant to prevent breech birth and swelling - what I got was so much more! She sparked an interest in me for overall wellness and natual living which benefits the health of my entire family now. We have since his birth been taking our son to her for regular maintenance and at 2 years developed his first ear infection which healed quickly thanks to her help. She has also helped with my son's bout of constipation - he poohed in his diaper only a few hours after his adjustment! We find her very personal, attentive and giving of her knowledge and time. I refer her to any and everyone who I feel would benefit from her knowledge and actually apply it - if no what's the point? Absolutely wonderful!
Dr. Kelly Norman is an angel of mercy, care and concern. Generous of her time and information. It's not a "good business" act, she genuinely cares for her patients. and will devote more than the time allocated for the visit if she feels the need. Yet, in spite of that, seldom have I have to wait a few minutes past my appointment time(s). Answers emails and makes one feel like a patient from the good old days of the house-calls and the term "family doctor". A very good Chripractor, the world of "real" medicine has lost a shining example of what a good, humane, doctor ought to be .
Dr. Kelly Norman's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research
Insurance accepted by this Doctor
Website has been updated from "None" to "http://www.backinbalancechiro.ca/". Postal Code has been updated from "K1A9" to "K2A 4C4". Address has been updated from "None" to "591 Byron Avenue". Phone Number has been updated from "None" to "16132882225".June 3, 2015
A new 5-star rating has been posted. "Very friendly staff, excellent and knowledgeable chiropractor! Thank you!"April 12, 2015
A new 5-star rating has been posted. "I went to see Dr K Norman because an old back injury had flared up during pregnancy, and I am very glad I did. I highly recommend her."October 28, 2014
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