Ratings for Dr. Melanie A. Sinatra
Dr Sinatra prescribed (or administered) eye drops that caused my mother severe "infection-like" eye irritation. She then prescribed antibiotics. Sinatra did this again and again, never realizing that she was administering a medication to which my mom was seriously allergic. After changing to a retina specialist, were told that Dr Sinatra had improperly installed her cataract lens. Very unhappy.
I visited the Doctor's office for a yearly exam to possibly get a stronger contact lens prescription. I was brought into a room, had a machine get my prescription which was then confirmed by the nurse on staff. Doctor then examined my eyes for a number of possible diseases. I was treated well, but one thing to consider is that there is a part of the exam which requires you to wait for your eyes to dilate. I was in the office for a total of an hour and a half because of this. Service was good enough to continue coming back yearly. I did not experience a billing problem as many people seem to have
YES, THEY ONLY CARE ABOUT MONEY!!! Do not go to this doctor if you do not want billing problem or damage your credit record!! They filed false claim (to get higher payment) with the insurance company. After being denied, they threatened me to pay the whole amount or damage my credit record. The exam was very done with no attention to details nor compassion.
This office has the worst billing of any doctor or other professional that I have known. Even though I had been here once before for an eye exam with no payment issues, they made me pay in cash for this visit saying that they would reimburse me when the insurance company paid them (they told me that they accepted my insurance company ahead of time). They then made me wait for over an hour past the time of my appointment. It turns out my plan is NOT accepted by Ms. Sinatra and I ended up paying the whole tab. Three months later they send me a bill for money they claimed was not fully paid by the insurance company for my visit of 2 years ago. Money which I know was paid. The staff refuses to discuss the issue except to say that their office changed their billing software.
Dr. Melanie Sinatra has been very professional, knowledgeable and compassionate with me and my recent, crazy life of painful, infected chalazeans (blocked tear glands). My own ophthalmologist was extremely unhelpful and Dr. Sinatra was recommended to me with the highest regard. Her friendly staff always fits me in when I call, panicked, in the morning if I feel a chaleazean coming on. The longest I have had to wait in her office is half an hour, which I feel is appropriate if they are fitting me in unexpectedly. Her tech staff have been most thorough when documenting my eye history, and have always been sympathetic with my situation. The most important thing is that Dr. Sinatra has helped me with my condition and I feel that with her help, an end to this condition is possible.
Dr. Melanie A. Sinatra's Credentials
Accepting New Patients
- Suny-Hlth Sci Ctr At Brooklyn, Coll Of Med, Brooklyn Ny 11203 (Grad. 1991)
Areas of Expertise
Awards & Recognitions
Publications & Research