Ratings for Dr. David Zackon
Dr. Zackon misdiagnosed one of my vision problems and failed to treat it properly. His error caused me a great deal of anxiety and a lot of wasted time, but I finally managed to find another eye Doctor who successfully addressed the issue. I am very disappointed of Dr. Zackon, I will not be dealing with him any longer.
Dr. Zackon correctly diagnosed me with ocular myasthenia gravis in 1986 (31 years ago) when I was just 21 years old. He was/is an excellent Dr. People must realize that he sees so many patients and his extremely busy serving Ottawa and surrounding residents. To me he comes accross as a hard working Dr. He survived the test of time. Ottawa is lucky to have him.
I do not understand what people are complaining about. Dr Zackon is a lovely man. His clinic is extremely busy, but also extremely well organized and thorough. I went in for suspected narrow angle glaucoma and I had now fewer than 10 tests done on my eyes to have the fullest picture possible. Yes, the time is long, but I would rather be seen by a skilled doctor and have to wait a bit than get in right away with someone who isn't as proficient. As for the staff, I only ever had one bad exchange with the front staff. Bad days happen, they're human. Get over it.
For all the complainers take a pill. This Doctor treats people with very serious medical conditions as I have ( Pituitary tumor ) and much more. I would have waited 8 hours to see him if I had to. I was in and out in an hour with a complete eye exam done. Also the flow of patients was amazing. If your looking for a doctor to sit around and have a little cry with you forget about it, you wont find any. I am looking for skill not to have my emotions cared for. I just think that peoples sense of entitlement and selfishness these days are incredible. People have no idea the stress and responsibility on Doctors shoulders these days. Anyhow if you are looking for a very knowledgeable Doctor he is your man.
Saw Dr Zackon at the Eye Institute. He quickly had me look at a pen then yelled at me to move my eyes more. I had gone to the hospital because they wouldn't move properly. He told me to relax. I asked what was causing my double vision and eye pain and he said he would write a letter to my family doctor then left. Still a problem a week later but definitely don't want to go back to him.
I have been a patient of Dr. Zackon for over 15 years. When you do have your 2 minute appointment with him, after the 2 hour wait, he can be knowledgeable. However he often feels rushed and leaves the patient with a sense that he is doing a cursory review. The staff are disrespectful and appointments are unreliable. It seems to take a minimum of 2 appointments for them to actually carry through on an appointment. The staff do not take responsibility for their actions and seem to think everything that goes wrong is the patients fault. If I did not have so many years vested in the knowledge of this physician, I would change in a heart beat. My sense is that Dr Zackon and his clinic put financial results over patient care.
I have been a patient of Dr. Zackon for many years and feel fortunate to have him as my eye specialist. His practice is very busy and I always know that I am going to have to wait but if I do have questions he spends the time to answer them and if he does detect an issue, gives the time that you would want to explain it. For this reason I accept that it is going to be a wait to see him as I know he is doing the same with others. His office staff have always been pleasant.
Dr. David Zackon's Credentials
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