Ratings for Dr. Joseph Mauro
Waited two (2) hours appt time to see him. He was very rude and condescending. I told him the reason I was referred to him and he agressively stated that he knew what he was doing and didn't need my input. I immediately got out of the chair and left, never to return. This person has lost his ability to deal with people in a civil manner. NO CLASS.
I went to Dr. Mauro because I needed an extraction and I had two implants that I wanted to have done. He broke one root of the molar next to the molar he was extracting because he used that tooth as a fulcrum to rapidly remove the other. I had to sign a no responsibility clause if he should damage a tooth adjacent to the one he was working on, so I have no recourse. He also didn't achieve good anesthesia even though I have no problem with that elsewhere. His bedside manner was horrible. They didn't even clean the blood off my face. My sister found out later that he had put her implant way into her sinus. He told her he x-rayed it and he had come close, but not penetrated the sinus. That was totally untrue. Another dentist found what had really happened on x-ray. I would never go to this man again nor recommend him. It's probably a little late to report him the the ADA, but my sister and I both wish we would have done so. The bedside manner I could take and just not like it, but the damage he did to us both was over the top.
Dr.Mauro was very , very thorough , personable and went to great lengths explaining the procedure in detail . I felt very comfortable in his hands. Shawn and Jaime were very patient with me on the phone answering my many questions and aiding me in my decision on choosing a doctor. They are great assets to Dr. Mauro . My procedure went very well and i highly recommend Dr. Mauro to anyone , i actually had a nice time in his office .
Most horrific experience of my life!! Dr. Mauro has the worst bedside manner I've ever come across in my life! Tried contacting him the night after my surgery to ask about taking a stronger med and was told all I could do was alternate my Norco with Motrin. I cannot take any NSAID due to stomach and ulcer issues, which I explained to Dr. Mauro, and he in turn told me that I was going to have to just 'deal with my pain then' because "that is my only suggestion" was his response. I ended up going to the ER my pain was so out of control and off the charts to try and gain control of it. Before I even began to have my procedure done, after I was in the chair and all numbed up and ready to go......they drop a bomb on me and tell me Oh by the way we have to do this thing called a bone graph if you want to have your implant put in down the road in 4 months and it's going to cost you another $255.....AFTER I ALREADY HAD PAID EVERYTHING I WAS SUPPOSED TO!! Then tells me I don't have to do it RIGHT now, I can wait and do it later on but it will end up costing me $1200 if I choose that option. Terrible Dr. with terrible bedside manner who always seemed annoyed when I called with questions or concerns that I had and didn't want to give me more medicine to help me with my pain! I will NOT be going back for my implant, if I can even have one if he even did a good enough job, and I have been telling ALL of my friends and family about this horrific experience!!!!!!!!! This guy should NOT be in business........
Dr. Mauro and his staff were exceptional! They were very kind and very helpful. The staff always had answers to my questions. Reguardless how many times I called, they were very polite and never seem to get frustrated with me calling. The first time I saw Dr. Mauro he was very nice, very informative , very professional. He explained what my problem was, the options I had, then gave me the opportunity to make the choice. My surgery was done at sparrow outpatient surgery. That was also an exceptional experience. There is not one negative thing that I can say, I will use Dr. Mauro and his staff anytime in the future that I am in need of an oral surgeon. I highly recommend Dr. Mauro and his staff. I received excellent care. Nancy E.
I just had an appointment with Dr. Mauro about 12 hours ago. I found him to be very comforting when he was giving me the ice sedation. Staff was also nice. The only thing bothering me besides the pain from the surgery was that they did not tell me what to expect afterwards. I would still recommend Dr. Mauro over any other surgeon.
I had 2 impacted wisdom teeth that have been trying to come in for 10 years. My dentist kept referring me to get them out but I was terrified and so I kept putting it off. Eventually, I decided it was better to get it over with than continue having issues every few months. I called to set up an appointment with Dr. Mauro (I found him through my insurance) and the lady who answered the phone seemed nice enough. I though it was weird that she wanted to schedule me for my consultation and surgery back to back but I went with it. She had an opening that same week and a couple more in the following weeks. I was still nervous so I put it off about 2 weeks. FF Day of appointment, I get there and realize they have a dog in the office which through me completely off. The front desk staff seemed pretty nice and got me all set up with papers. I asked if they had gotten any records from my dentist and they said no... I thought that was weird but I don't know if it's even necessary. I was called back to do my panoramic x-Ray and was immediately whisked away into a room to be prepared for surgery. Now, I had done my research on Dr. Mauro and knew that he had been called "rude" and "abrasive" so I was prepared to kind of proceed with caution. I was really nervous and I know I can get on Drs nerves with all of my questions. He came into the room to go over the x-Ray and explained that I only had 2 wisdoms on the bottom (I knew that and thank goodness) and that they were bone impacted (did not know that). I asked how long he thought It would take to get them out and he said 2min total but that he would have to drill some bone. He also explained that one was sitting right on a nerve and my chance for nerve damage was 15%. I told him I wanted lidocaine only but that I get nervous with it (makes my heart race) and he offered something called carbocain which is apparently lidocaine without the epinephrine. I declined (didn't want to try something new on such a scary day). He put me in the next room and put some numbing gel on my gums and gave me the lidocaine shots - kind of abrasively. My dentist is very gentle with this part so that was a little scary for me. I asked to listen to headphones, he said of course. He went right in and did his thing and had both teeth out in under 10 minutes. It was SO easy and pain free. By the time the lidocaine started wearing off, I could feel a stitch poking me and so when the office called to check on me, I told her and she had me come back up there so they could fix it. No problem. In conclusion, I will say that he isn't the most gentle, sympathetic, or personable guy, but he did a damn good job. He did tell me as he was finishing up that I don't have any sockets, he's stitching them up so I wouldn't have to worry about dry socket... I looked it up and it says you could still get dry sockets with stitches so I don't know... I had this procedure done about 19 hours ago and am ok. Ice on 20 min, Ice off 20 min. I'm only taking regular Tylenol for pain (my choice). I'm also taking amoxicillin to prevent infection (normally I wouldn't but again, get have a dog in the office)... So far so good but the procedure itself was a breeze!!
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