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Ratings for Dr. Steven S. Ma

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr. Ma's staff are so incompetent and unprofessional that those words don't begin to describe how incompetent and unprofessional they are. They prey on poor Chinese people who don't know any better and only go to him because he speaks the language. His after surgery care and before surgery care are all non -existent. My Father went for cataract surgery and they made him wait 6 months before they would operate because he didn't want to pay Dr. Ma for the added contact implant. Since insurance was covering the full cost they were reluctant to do the surgery. They also made my father take an additional cornea test that was unneeded and cost extra money. I would NEVER recommend Dr. Ma and his staff.

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flag | Submitted April 3, 2010

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Both my sister & I are Dr. Ma's patients. He listens to patient's need & address one's concern. He is patient and friendly. Skill is perfect.

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flag | Submitted January 23, 2010

Staff
2
Punctuality
2
Helpfulness
2
Knowledge

Dr seems more focused on laser/surgery procedures. Assistant took history and complaint, which the doc read afterward in my presence (instead of asking me directly). Appeared competent but DID NOT RESOLVE or provide explanation for chief complaint. Prescribed unnecessary medication for unrelated issue on 1st visit and he did not seem to be aware of the medication's side effects - the med prescribed may increase pressure in eye, but I had to prod him to check my eye pressure on f/u. Office set up 1 appt for testing and then a 2nd appt to review results because doc was too busy to meet (results were available immediately); was charged for both appts, which seems unethical. Dr was brusque and dismissive, with arrogance fitting for a surgeon. Probably a good surgeon (many photos and testimonials in office), but as a specialist referral by my PCP, poor chair-side manner.

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flag | Submitted November 11, 2006

Staff
4
Punctuality
4
Helpfulness
5
Knowledge

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flag | Submitted August 17, 2005

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Dr. Steven S. Ma's Credentials



Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

  • Univ Of Toronto, Fac Of Med, Toronto, Ont, Canada (Grad. 1990)

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
AARP
Aetna
Arizona Foundation For Medical Care
Assurant
Blue Cross / Blue Shield
CIGNA
Connection Dental Network
Coventry
  • Coventry Health Care
Delta Dental
First Health Network
GHI
Great West
Healthnet
HealthPartners
MAMSI
Medicare
MultiPlan
Pacificare
Secure Horizons
Tricare
Unicare
United Healthcare

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