Ratings for Dr. Soorita D. Goorah
I have been using this office as my general dentist for almost four years now and today I reached my end with them. Their staff have no sense of professionalism and knowledge of information, this has been going on for sometime. This is my second interaction with the office where I have left fed up with them. The first encounter was with the removal of my wisdom teeth when the Dr. left four holes in mouth with out stitching them. I am aware that the chose of closing by the use of stitching is based on the dentist However, I told the dentist not only am I anemic and have a poor immune system I do not heal fast. Which as I predicted led to my mouth bleeding a week straight and two months out I was still bleeding occasionally. I called the office within the initially week for them to stitch it, they gave me and appointment and told me to come in, I came in and they had me sitting in the chair for almost an hour and no one came. I went to the front desk and asked if someone was coming they said they are all with a patient. How can you schedule someone I arrive for my slot and have me waiting for that long with that excuse. Fast forward to now. The office has an orthodontist. One that apparently does not do fitting for retainers. Which baffles me since that is one of the major things an orthodontists addresses. So Christy the assistant that answer the phone told me I would have to take my services to another office to get my retainer. So I restated my question in case she did comprehend what I was saying. I asked “ I can not go through your office to get a new fitting for a brand new retainer.” Her reply was “ we do not do that here, I asked and “they” said the same thing.” So I asked to speak to the informative all of a sudden now there is no one else to speak to, no one can answer my question. The office claims to provide all you dental needs yet it is a constant battle to just schedule a simple consultation appointment. Mind you last year I had this same meeting with THE DENTIST and they were the one to tell me to schedule the appointment with their orthodontist for a new fitting. I call back and they have me on hold for 5 minutes so I call with another number and they answer.....you are a business not a high school hotline avoiding callers.
Dr. Goorah has done excellent work on my teeth. As a person who is afraid of the dentist, Dr. Goorah and her staff does a wonderful job of making me feel more comfortable. I would recommend her to anyone that is looking for a good, reliable dentist.
I have been a patient of Dr. Goorah's for many years now and I have never had a terrible experience. Everyone in the office is very knowledgeable and will answer any questions you might have adequately. Dr. Goorah herself, is a very caring dentist and performs the best dental work she can. I am always satisfied with the work she has done on my teeth.
Terrible experience. She made me come in for a consultation before she would clean my teeth. She charged me $25 for taking pictures of my mouth (not x-rays, actual photos). She told me I had five cavities and my Aetna insurance wouldn't cover any of it. I brush religiously and don't eat sweets or drink soda, and haven't had a cavity in years so I was already wary. I asked how I could prevent future cavities and was told there was no way I could because I have "deep crevices" on my teeth. I called Aetna and found out Dr. Goorah was completely incorrect about the insurance. Her office disputed with me when I called them but promised to look into it and call me back. After two days I called again, and again I was promised someone would look into it and call me back. That was a week ago today. The unprofessionalism at this practice is staggering. I am switching immediately. If I hadn't called Aetna they would have successfully charged me out of pocket for a service my insurance covers.
Dr. Goorah is an excellent dentist, the best you will find in the greater Washington area. She has excellent skills, provides excellent care, and is very patient and caring. Her staff is very professional and courteous. I highly recommend Dr. Goorah.
I have known Dr. Goorah for about ten years. Every visit has been a pleasant experience. Everyone is very professional and very friendly. They are also pretty high tech! Overall, her work is superb. You can definitely trust her with your teeth.
Dr Goorah is a top notch dentist and she has in her employ many knowlegeable and caring staff. Dr Goorah's office makes every effort to schedule appointments as quickly as possible often times in the same day if the problem is a painful or broken tooth/crown. Over the many years that I have been a client of Dr Goorah, I have had friends recommend other dentists but I have no intention of changing, I have been very pleased with her care.
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