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Ratings for Dr. William El Masri

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I visited Dr. El Masri a month ago for a sinus infection. He proceeded to send me for multiple tests that I did not need (and that had nothing to do with my chief complaint), including a hearing test and a biopsy of my thyroid. Everything was negative, obviously, but since that biopsy, I have developed severe shooting pain at the base of my neck from where the biopsy was obtained, and that pain radiates up to my jaw and causes me migraines. Long story short, Dr. El Masri made a lot of money by subjecting me to an unnecessary and risky procedure, and I came out of it with more complications, when all I had was a simple sinus infection. Ridiculous. Eventually, my sinus infection was simply cured by an antibiotic, but now I still have these pains. Now I'm praying to God that this man suffers the same pain that I'm suffering every day now.

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flag | Submitted December 5, 2016

2
Staff
1
Punctuality
4
Helpfulness
4
Knowledge

Dr. Masri is a good ENT if you can get past the constant 2hr wait to see him. Packed office with grumpy patients being made to wait unrealistic times.

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flag | Submitted October 18, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had my rhinoplasty done with Dr. El Masri at Toronto Cosmetic Clinic.He is very detailed and took his time with me and answered all my questions since I was very nervous, maybe that why he is sometimes late because he takes his time with everyone and answers all their questions. I am very happy with my results. My nose looks perfect and so natural.

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flag | Submitted October 15, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Atrocious. Show up for a follow up visit and results of ultrasound and told that due to a software glitch they don't have the results. This procedure was from August 12. Receptionist is unhelpful and makes this the patients problem. It's unacceptable. The waiting room is packed. A woman has been waiting for 3 hours. When I ask why there wasn't a follow up initiated prior to my appointment she again says I didn't know what procedures were done. My software wasn't working. It is so shabby

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flag | Submitted September 13, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Money hungry.. Books 3-5 patients for the same time slot and does not care if you have to wait 4 extra hours after your appointment time. Took $60 from me when i asked for a school letter for the day of my surgery. His assistant put the money in an envelope and places it under a book. Very shady staff. Wont even get into his surgical incompetence. Just a horrible doctor. Avoid him if you care about your health or time. These positive comments must be his staf or family members.

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flag | Submitted August 17, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

The worst doctor ever... Money hungry. He asked for $60 for a letter to my school on the day of my surgery. I thought he was joking first. He took my money. Put it in an envelope and hid it under a book. Wait time is minimum 3-4 hours. Extremely rude. Had two surgeries with him. Both unsuccesful and he is careless about it. Had to go to another dcotor for the third operation and got my problem taken care of at one shot. Avoid this guy if you care about your health and time.

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flag | Submitted August 15, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Best facial surgeon! Can't believe there are so many bad reviews..this surgeon is incredible

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flag | Submitted August 14, 2016

4
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Uncaring, rude and not worth going to see. Did not even explain the condition I have. Too busy to care I guess.

Was this rating useful? 1

flag | Submitted August 9, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

He cares only about getting paid. He refuses to listen to the patient. He does not address patient concerns. It felt like he was disappointed when my thyroid biopsy ruled out cancer, which meant that there was no business for him, and then he refused to answer any of my questions. He just told me to "go to my family doctor". What a huge disappointment.

Was this rating useful? 2

flag | Submitted August 9, 2016

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

My first appointment with Dr El Masri was supposed to have been cancelled. The (incredibly rude) receptionist basically called me out because she didn't have my number ( GP had referred me). The Doctor was still there so I saw him in about 10 minutes (Almost all his other patients had been cancelled), he spent a couple minutes examining me then sent me for a thyroid biopsy. I am anxious for the results, booked in to see him and went at 12:55 for my 1 pm appointment 2 weeks later. I also booked another medical appointment at 3 pm nearby to his office. At 2:35 I left. The rude and dismissive receptionist was nonplussed, she must have seen dozens of patients walk out previously because she said that patients should expect a 2 hour wait AFTER their appointment time. I asked why she overbooked the Dr so much and she said "I don't". Seems to me there is a systemic problem that the Dr and staff are not facing. Another patient had been waiting for her 12:30 appointment when I left, and she was told there will a further 3 patients in front of her. I hope I don't have cancer, I may never find out. I have no idea if Dr El Masri is a good doctor or not, and don't have the wait time to find out. It is simply disrespectful to treat patients as if their time is of no importance. And he should get a staff member who is a decent person.

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flag | Submitted August 4, 2016

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Dr. William El Masri's Credentials



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