Ratings for Dr. William El Masri
Completely unprofessional. I'm appalled! Why would I want Dr. El Masri to be MY doctor when there is absolutly no respect for the patient? I've been to many doctors offices, but THIS tops it. WHY would a doctor books patients every 5 minutes and then make them wait HOURS like... like they deserve NOTHING better?! This is unacceptable. THIS shows me what type of professional he is. Doctor, maybe you should remember that you work with PEOPLE that deserve respect and compassion! We don't go to the doctor for fun! We go because we have pains and sufferings and WE pay you! You also should instruct your employees to pick-up the phone, clear the voicemail inbox, that's ALWAYS full, follow up with the patients once you get the results from the tests you've sent them to have and not wait MONTHS to see them again... 15 minutes AFTER the time of my appointment, I've asked the receptionist how many people are still before me, to make sure I've paid for enough parking and the answer was 12!!! I just walked out... I hope my review will help someone to skip the wait, humiliation and find another doctor.
After having a blocked ear for 6 months, I was finally referred to Dr El Masri. I waited an hour and a half after my appointment time, in a packed waiting room. The technician that checked my hearing was very friendly and helpful. The receptionist was not very friendly. The Dr was nice, but did a quick look in my ears, nose and throat and said I was fine. I said "well that's great news, but what about my blocked ear?" He told me it could be arthritis and to take Aleve?! I'm not in pain, but my ear is blocked. I felt just shuffled out with no answers and no further tests. Just another charge to ohip. I will definitely be seeing a different doctor.
What a HORRIBLE Doctor. I waited with my son (whose less than 2) for over 3 hrs only to be seen by him for 5 mins. All his negative reviews is true. He isn't friendly at all and needs to be a little more patient and understanding of a child who may not sit still after waiting so long to be seen. His receptionist is a extremely rude and unfriendly and does not care that people are waiting for so long and it was her who overbooked people. She should smile a little and look less miserable. I definitely would not be recommending this doctor to anyone. Thankfully everything with my son was ok or else I would have asked to be referred to someone else.
The overbooking is absolutely ridiculous and this should actually be investigated. There is no way each patient is being properly served which is very concerning when it comes to Heath Care. Very disappointing experience and absolutely abismall service. Would highly discourage others from this office unless absolutely necessary.
Taking my son to this doctor was the biggest mistake. He prescribed a steroid nadal spray to treat his swollen adenoids when he was leas than 1 year old. Explained to me that a surgery can be done after he is 2. Before my son turned 2 i took him back as the nasal spray wasnt helpful. Waited for 2 hours and then he sees me for 5 minutes. Told me that his daughter took the steroid spray until she was 8 years old and I shouldnt worry about side effects. When I indisted on him to do the surgery he arrogantly said that he only does it for children over 3 years. And I can go to sick kids emergency to find a specialist who can do the surgery. I was referred to another great specialist who saw my son and immediately did the surgery at North York hospital.
Terrible experience .He is rude and give you bad feeling. He treats patients like a business man. Not helpful at all and just give you answer without thinking and even careful reading of your test result, not recommended at all. He just is looking at you like vehicle not as a human! Not even try!!!
He is a good doctor. Diagnosed a light dizziness condition I had with an inner ear pressure issue. He takes time to answer your questions and is thorough with explaining the results. Punctuality could be better. Sometimes I waited 40 minutes over my scheduled time but never 2 hours. In all I recommend him. His staff were professional and I never really experienced any issues with them. Not easy working with a lot of old and impatient people.
Dr. William El Masri's Credentials
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