Ratings for Dr. William El Masri
My experience was that his office, bed side manner and overall knowledge was better than most. I'm not a frequent user of doctors in general but I'm very aware of the costs/fees and he did exactly what was best for me and my tax dollars. I'm senior level accountant so take that for what it's worth. I think all receptionist/admins could be better at customer service but there are so many chronic whiners that abuse this free service (tax payer provided) I'm not surprised they r all a bit short with instructions.
I visited Dr. El Masri a month ago for a sinus infection. He proceeded to send me for multiple tests that I did not need (and that had nothing to do with my chief complaint), including a hearing test and a biopsy of my thyroid. Everything was negative, obviously, but since that biopsy, I have developed severe shooting pain at the base of my neck from where the biopsy was obtained, and that pain radiates up to my jaw and causes me migraines. Long story short, Dr. El Masri made a lot of money by subjecting me to an unnecessary and risky procedure, and I came out of it with more complications, when all I had was a simple sinus infection. Ridiculous. Eventually, my sinus infection was simply cured by an antibiotic, but now I still have these pains. Now I'm praying to God that this man suffers the same pain that I'm suffering every day now.
I had my rhinoplasty done with Dr. El Masri at Toronto Cosmetic Clinic.He is very detailed and took his time with me and answered all my questions since I was very nervous, maybe that why he is sometimes late because he takes his time with everyone and answers all their questions. I am very happy with my results. My nose looks perfect and so natural.
Atrocious. Show up for a follow up visit and results of ultrasound and told that due to a software glitch they don't have the results. This procedure was from August 12. Receptionist is unhelpful and makes this the patients problem. It's unacceptable. The waiting room is packed. A woman has been waiting for 3 hours. When I ask why there wasn't a follow up initiated prior to my appointment she again says I didn't know what procedures were done. My software wasn't working. It is so shabby
Money hungry.. Books 3-5 patients for the same time slot and does not care if you have to wait 4 extra hours after your appointment time. Took $60 from me when i asked for a school letter for the day of my surgery. His assistant put the money in an envelope and places it under a book. Very shady staff. Wont even get into his surgical incompetence. Just a horrible doctor. Avoid him if you care about your health or time. These positive comments must be his staf or family members.
The worst doctor ever... Money hungry. He asked for $60 for a letter to my school on the day of my surgery. I thought he was joking first. He took my money. Put it in an envelope and hid it under a book. Wait time is minimum 3-4 hours. Extremely rude. Had two surgeries with him. Both unsuccesful and he is careless about it. Had to go to another dcotor for the third operation and got my problem taken care of at one shot. Avoid this guy if you care about your health and time.
He cares only about getting paid. He refuses to listen to the patient. He does not address patient concerns. It felt like he was disappointed when my thyroid biopsy ruled out cancer, which meant that there was no business for him, and then he refused to answer any of my questions. He just told me to "go to my family doctor". What a huge disappointment.
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