Ratings for Dr. William El Masri
The overbooking is absolutely ridiculous and this should actually be investigated. There is no way each patient is being properly served which is very concerning when it comes to Heath Care. Very disappointing experience and absolutely abismall service. Would highly discourage others from this office unless absolutely necessary.
Taking my son to this doctor was the biggest mistake. He prescribed a steroid nadal spray to treat his swollen adenoids when he was leas than 1 year old. Explained to me that a surgery can be done after he is 2. Before my son turned 2 i took him back as the nasal spray wasnt helpful. Waited for 2 hours and then he sees me for 5 minutes. Told me that his daughter took the steroid spray until she was 8 years old and I shouldnt worry about side effects. When I indisted on him to do the surgery he arrogantly said that he only does it for children over 3 years. And I can go to sick kids emergency to find a specialist who can do the surgery. I was referred to another great specialist who saw my son and immediately did the surgery at North York hospital.
Terrible experience .He is rude and give you bad feeling. He treats patients like a business man. Not helpful at all and just give you answer without thinking and even careful reading of your test result, not recommended at all. He just is looking at you like vehicle not as a human! Not even try!!!
He is a good doctor. Diagnosed a light dizziness condition I had with an inner ear pressure issue. He takes time to answer your questions and is thorough with explaining the results. Punctuality could be better. Sometimes I waited 40 minutes over my scheduled time but never 2 hours. In all I recommend him. His staff were professional and I never really experienced any issues with them. Not easy working with a lot of old and impatient people.
Do not see this Doctor, like other patients mentioned, he is money hungry. I was referred to him by my family doctor several years ago; he told me I had a deviated septum and required surgury, I waited almost a year for the surgury date. Immediately after surgury, absolutely nothing changed in my symptom. I went for follow up with him; he told me I needed surgury.. I didnt trust him and lived with my symptoms until recently, when I had fluid in my ear: again family doctor refered me to him, reluctantly I went to see him, had a CT scan done and no follow up calls, it took me 3 weeks to speak with someone. Wait times are a minimum 2 hours. Get a second opinionbefore any surgury. Receptionist is rude. Voice mail is always full. It's my fault I came to see him again; I switched family doctors as a result.
Dr. El Masri saved my life and worked with me to get through the darkest year of my life. I cannot thank him enough. A extremely large growth on my thyroid was making things such as drinking , sleeping and breathing very difficult...living with a phobia of doctors and anything hospital related didn't help, but I was forced to deal with this. He was understanding as worked to process a lot of mental "stuff" in a very short timeframe before surgery. He did what he could to minimize the hospital stay post-op - which I extremely appreciated. In the end, everything turned out fine. My scar is hardly visible and I don't have to see him anymore! Yes - his wait times are very, very, very long. But when you're going from not being able to drink, sleep or breathe without gagging/gasping for air to being normal...I tend not to mind the wait and enjoy a couple of nice deep breaths while waiting for him to arrive.
Waited 2 hrs to see him (even though I had an appointment). He was kind enough and I was satisfied with his recommendation EXCEPT he advised I would be charged if my lump was benign (as OHIP would consider it cosmetic). I had read reviews he was money hungry so I sought a 2nd opinion. I went to a Dr in a hospital. With the initial consultation and surgery, i was in and out in an hour.
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