I found him to be very personable and nice. I can't exactly remember why I went to him initially for my sleep problems, but he listened to my concerns better than my regular doctor and set up a sleep study for me. The doctor he referred me to for more help with my sleep issues wasn't that great, but I was able to find another one at that clinic, so it worked out.

Submitted Aug. 14, 2009

I saw this doc 2 times. Appt 1, was he condescending and told me I should not take the rx given by other docs for ovarian issues totally unrelated to what I was seeing him for because I was "too young to need them." Appt 2 was for pulmo testing at the hospital. Techs had to call doc 3 times. He was in his office doing paperwork. He finally arrived 35 minutes late and discussed other patient's care with the techs in my presence. Did not call with test results. When I called him he took 5 days to call back. Told me at that time he couldn't interpret results, was going to consult with a collegue. He then went on vacation for 3 weeks and never followed up with me on his return. I went to another doc in the same clinic who was great and resolved my problem in 2 visits. Santana's overall manner was arrogant and dismissive and I got the impression that he did not take me seriously because I am a woman.

Submitted April 23, 2007