Dr. Karen S. Romine

3.1 ( 2 reviews )

Ratings for Dr. Karen S. Romine

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Romine and her staff are a credit to their profession. The staff was friendly and very welcoming to me as a new patient.Dr. Romine took time and care with my dental issues. She is very knowledgeable and is well respected among her peers. I would highly recommend her to anyone who is in need of a dentist.

Submitted Aug. 20, 2013

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

Dr. Romine seems technically very skilled, but her bedside manner is a bit cold and harsh. The worst, however, is the office staff. I've never met such an incompetent group with such poor social skills. The real issue came up with payment for my first visit there. I was covered by insurance and told that everything was fine. Then, over 12 months later I got a call from them asking for my address and then a bill citing "previous charges" and a full year's worth of interest fees. Mind you, during that year I was an active patient there having procedures paid for by insurance and was never told once about this outstanding problem. When I finally got a copy with detailed charges (5 requests later), it was accompanied by a letter threatening to report me to a collection agency should I not pay in a week. I paid and have spent the last year filing and appealing my rejected insurance claim. I wrote directly to Dr. Romine asking for help and have been ignored.

Submitted Nov. 20, 2009

Facility Affiliations