I am only leaving this review because I want potential patients to make informed decisions about who they allow to operate on them. After Dr. Luong operated on me, I developed a post op infection that then led to septic shock and six corrective surgeries. Never once even an acknowledgement let alone an apology that I nearly died and suffered significantly physically, financially and emotionally because of the care I received. Please seek care from a surgeon who will listen to you if you bring up a concern and treat you with dignity and respect and not take shortcuts when they think no one is watching.

Submitted March 12, 2024

Develped a hematoma immediately after surgery and we had to pay for a second surgery to get that fixed.

Submitted May 23, 2023

Doctor Luong did a tummy tuck and face lift on me over 4 years ago and its the best money I've ever spent. My tummy is still rock hard and I'm so happy!!. I'm referring my friend to her. She is a sweet person and listens

Submitted Oct. 23, 2021

I saw this doctor today. I walked in fighting to have a smile on my face while in agony, but after a few minutes with Dr Luong I was in tears. When she walked in she showed zero interest in being there. She didn't listen to me, asked no questions, spent about 30 seconds actually looking at my breasts without asking about my experience in my own body, and talked at rather than with me. When I said she wasn't listening she attacked me and put words in my mouth, like saying I expected surgery that day without an evaluation, which is ridiculous. She knows nothing about my situation and made extreme assumptions based on her lack of knowledge. She even showed bias against my genetic condition that makes my breast issues far worse by calling it very rare, when the 2017 nosology (200 pages she clearly hasn't read) states that just 1 subtype affects an estimated 10M in the US which translates to about 1 in 36 people. She got her prejudice from her alma maters, which are all known to be dismissive and discriminatory to the point they ban their doctors from treating us. Why doesn't she just do the same and say she won't see us rather than having an appt only to make it clear she doesn't want to help - unless she's trying to collect consultation fees for doing harm and causing suffering.

Even worse, she blatantly lied. She claimed my insurance needs a prior authorization and photographs. She claimed months of physical therapy on my breasts was required before surgery would be considered. She claimed she'd have to remove all breast tissue (not just go down to a mid to large A) in order to have it covered. She even stated coverage isn't about medical necessity and it's up to the insurance to decide if I'd done enough beforehand to qualify for surgery. When I got home I called Medicare and was told every single one of these statements is false. Medicare doesn't use prior auths. They absolutely don't accept photographs of patient's private parts. They don't require physical therapy prior to surgery, including on breasts. (Was I supposed to go to a random guy to jiggle them for 30 mins 3x/week?) They have no requirement for how much tissue is removed. Beyond coverage for mastectomy and reconstruction, getting a breast reduction is dependent upon the doctor determining it's "medically necessary." Considering severe pain that's only worsened for 15 years and is now unbearable, frequent sores and even ulcers around my breasts, extensive stretch marks even into my arm pits, breast tissue having migrated into my sides from how they lay as I sleep, increased risk of mastitis due previous infections, nipple discharge, skin puckering, lump migrations, the rib directly under my left breast that dislocates from my sternum frequently that causes me to be unable to breathe until I pop it back in and dislocating of ribs from my spine (worsens when wearing bras), dislocating cervical vertebra from the pressure of wearing a bra (especially a sports bra used to reduce breast pain), pressure on my collarbones from bra straps digging in and limiting the use of my arms, even the way it affects my ability to walk with my walker; to immediately dismiss me without ever hearing even 1 of these symptoms then lying to me about how a reduction isn't a "medical necessity" shows how severely prejudiced this woman is. She even told me "I hate breasts!" Then why are you in this job if you hate it so much? It's not the patient's fault that you so hate your job you don't want to look at, talk about, or read the questionnaire about their breasts.

This woman has zero empathy for other women's pain, symptoms, or lives. I get the feeling with her medical notes other doctors will be just as dismissive and I'm going to be stuck binding my breasts 24/7 just to try to lessen the severe tearing pain, even though it'll do far more damage long-term. Doing so when I got home has already caused shortness of breath, increased neck/back/head/lung/rib/arm pain, dizziness, increased weakness in my arms, etc. She left me with absolutely zero hope and far more fear than when I arrived.

Submitted Feb. 18, 2020

I had a breast reduction 6 weeks ago. Dr Luong made me feel very comfortable during the consultation, and helped me with insurance. The procedure and recovery were easier than I thought, and I’m thrilled with the results.

Submitted July 26, 2019

Do not go to this doctor. Biggest mistake I made. My last checkup after implant from mastectomy, her greeting was- "How has it been? Well, if it does not feel well, we might have to fix it. Yeah... sometimes scarring does that. But we can fix it." All this doctor tell you every time I see her, if it is not feeling well, we can always fix it again. NOT the kind of plastic surgeon I need to speak. No compassion... all about her next procedure.

Submitted Sept. 6, 2018

I Had A Bilateral Periprosthetic Capsulectomy, {Removal of the Implants and pocket}. She decided HERSELF NOT to put drains in Me after surgery, which caused a LARGE hematoma 350 cc's to be exact! So after calling her office for 3 days she assistant finally told me I was able to come in on Monday to see her, After seeing me,she scheduled emergency surgery for the following day. And if you can imagine this she had the balls to send me a bill for my 2nd surgery , and then turn me into collections for non payment. REALLY! I have had problems ever since my surgery with my right arm & chest area thanks to her. Would NEVER Go Back to her for any reason

Submitted Aug. 21, 2015