Dr. Ernest J. Hook

3.7 ( 11 reviews )

Helpfulness

Knowledge

Ratings for Dr. Ernest J. Hook

2
Staff
1
Punctuality
2
Helpfulness
1
Knowledge

I went to Dr. Hook for two years and not only did the same problem keep recurring, he kept trying the same things-which almost never worked. He did not even try suggesting I go to another doctor for a 2nd opinion until he knew I was uninterested in going to him-then he suggested I get my leg amputated. In the waning days of being his patient, I emailed his office to ask where a woundvac was-and got no reply.

Submitted Nov. 25, 2019

1
Staff
1
Punctuality
4
Helpfulness
5
Knowledge

Dr Hook seems like a great Dr. But the staff is what you will struggle with. They are clueless on a lot of things and have no sense of needing to get things done. They never know if you have a copay or what it will be. They ask you if you know if you need to pay. Wait time is beyond awful. You will usually get seen an hour or so after your appointment time and the chairs in the waiting room are really uncomfortable. I've been here several times and everyone in the waiting room gets really irritated with wait time and how the staff can't answer questions. I only came here because Hook was recommended as a great foot dr.

Submitted Jan. 15, 2016

3
Staff
1
Punctuality
2
Helpfulness
1
Knowledge

DONT GET CAUGHT IN THE HOOK , NEXT TIME ILL LET A BLIND MONKEY WORK ON ME BEFORE THIS HACK.

Submitted Oct. 1, 2015

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. HOOK THE BEST FOOT DOC IN THE AREA BAR NONE. HE IS A VARY BUSY GUY AND HIGHLY IN DEMAND SO YOU MIGHT HAVE TO WAIT TO SEE HIM , BUT WHEN YOU ARE HIS PATIENT HE TAKES TOP NOCH CARE OF YOU . HE AMPUTATED MY LITTLE TOE AND I DIDNT FEEL ANY PAIN ,ITS BEEN TWO WEEKS AND I AM HEALING WELL AND DONT EVEN MISS MY LITTLE PIGGY. TAKE IT FROM ME FEET PROBLEMS , HOOK IS THE MAN .

Submitted Sept. 2, 2014

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Hook was so patient and absolutely wonderful with my 93 year old mother, who has numerous foot problems. She limped in to his office and walked out with a spring in her step! He trimmed and treated all the painful areas with a delightful demeanor. Terrific doctor!

Submitted May 27, 2014

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I found Dr hook and his staff very warm and friendly. Dr Hook seems to be very knowledgeable and open to questions.

Submitted Oct. 1, 2013

3
Staff
1
Punctuality
4
Helpfulness
4
Knowledge

I'm so disappointed in my hammertoe surgery. At the last minute (on the surgery table) he decided to NOT place the pin in the third toe even after the bone cut. I can not wear any shoes and must have a subsequent surgery.

Submitted June 18, 2012

4
Staff
1
Punctuality
5
Helpfulness
5
Knowledge

The doctor's appointments are notoriously overbooked and wait times are forever but doctor is very knowledgeable, and takes time to explain and not feel you are being rushed for the next appointment.

Submitted May 31, 2012

4
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Great Dr. lot of knowledge. Their appts. run very late.

Submitted Dec. 2, 2011

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

This office staff and Dr. make you feel welcome and comfortable with their services!

Submitted Feb. 26, 2011

Facility Affiliations


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Cigna
Medicare
Pacificare
UnitedHealthcare
Wellpoint