Conway Gastroenterology and Conway Endoscopy Center
455 Hogan Ln
Conway, AR, United States
72034
455 Hogan Ln
Conway, AR, United States
72034
No Phone Number Provided
http://www.conwaygastro.com
Facility Affiliations
Dr. Kevin D. Heath's Credentials
Education
- University Of Arkansas College Of Medicine (Grad. 1985)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
I have a problem swallowing. In Dec. they put a balloon down my throat to open it up. Well, if worked for a number of months, but the issue returned. I scheduled another appointment for 2PM. Got a call confirming the appointment at 2PM!! Arrived at 2PM!! Short wait to the exam room.....waited,.....waited....waited....almost an HOUR.
Stepped into the hall and a nurse/staff member asked me if I needed help. I said I needed to reschedule for a time the doctor would actually see me. No appointments for 2 months. Another told me my appt was at 2:15....I reiterated the confirmation call for 2PM!! A third informed me he was about done and would see me next if I would wait a little longer.
He eventually came in and said: "I hear you are mad." "Do you want to leave?"
I said I wanted my throat fixed. He said: Have you not seen how busy I have been?" I said, "It sounds like your staff need to better schedule your time." He said: "I suggest you leave right now."
No apology for my hour long wait,
Yes, I gladly left.
Submitted May 28, 2019